Customer Experience Download Innovation social media 
PYMNTS
JANUARY 14, 2021
Forty-two percent of respondents report using mobile apps as their main source for financial education, and 36 percent report using social media to learn about financial products. Rich media content such as on-demand video, meanwhile, is an appealing tool for accessing relevant, targeted information for nearly half of consumers.
PYMNTS
SEPTEMBER 21, 2020
Still others are leveraging their mobile phones for innovative payment methods in brick-and-mortar stores, such as QR codes and other contactless payment options. Providing features that enable customers to sample lip shades has led to 2.5 Another study found that shopping app downloads in the U.S. The mobile linchpin .
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Perficient
OCTOBER 29, 2020
Making matters worse, early versions of Quibi offered no way for users to share content with friends, stymieing growth on social media. That meant it needed viewers to not only discover its brand, download its app, register and begin watching but also to subscribe at either a $5 or $8 monthly payment level.
PYMNTS
DECEMBER 21, 2016
Americans, especially millennials, are hungry for restaurant innovation. According to a report on restaurant technology usage from Technomic, 79 percent of restaurant customers surveyed agree that technology improves their experience at an eatery. Dining’s brave new table technology future.
PYMNTS
MARCH 16, 2017
Now while Facebook initially launched its Messenger chat service in 2011, it wasn’t a major hit right away and the social media giant continued to refine its offering. Once thought of as a stodgy industry that rarely sees innovation, there is a company that’s looking to change that perception. Cambridge, Mass.–based
PYMNTS
JUNE 6, 2018
AR is still new enough that the best way to deploy content to consumers is through a dedicated app — which, as many have learned, can be difficult to get users to download. Before consumers can make the choice to download (or not download) an app, they must know that an app is available.
PYMNTS
JUNE 28, 2017
“We can get a really high confidence level about a consumer using the mobile device the customer is coming in with and using,” he explained. One of the innovations Vancini pointed to in the payments space is real-time and instant bank transfers, which promise to reduce logistical issues that accompany payments.
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