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Are There Digital Strategy Lessons Financial Institutions Can Learn From Other Industries?

Perficient

The answer is yes, of course there are. Well one of the biggest challenges right now is humanizing the digital experience. Of course, Covid-19 has exposed digital weaknesses and accelerated digital transformation for all industries. The former being one that is less talking about outside company walls.

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Amid Blockchain And Robotics Hype, Corporate Lenders Still Start With The Cloud

PYMNTS

Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market.

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Taking The Party (City) To Amazon

PYMNTS

Try to beat ’em is, of course, a tall order, given that Amazon’s market cap clocks in at over $900 billion – a valuation backed by its massive logistics network, army of 100 million loyal Prime customers, web services profit machine and evolving and expanding commerce ecosystem.

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Physical Retail Isn’t Dead – The Physical Store Model Is

PYMNTS

News last week that Macy’s profits would take an unexpected Q4 nosedive set off a retail stock market shock wave that wiped $34 billion in value from the sector. Of course, last week was also the long-anticipated swan song for the nation’s second oldest U.S. Not exactly a great user experience. population was online.

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Why Innovation Is Nothing Without Distribution

PYMNTS

More important, perhaps, than the innovations they made on behalf of their more famous lead players, was how their contributions accelerated those innovations’ time to market. At the expense, of course, of the branded products offered by CPGs like General Mills. Innovation in payments and commerce has an unsung hero, too.

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Visa Launches Installment APIs For Issuers And Merchants

PYMNTS

The goal is to create a consistent and ubiquitous user experience across the channels they shop by leveraging the credit and debit relationships already in place with their banks. trillion market in 2017 growing at twice the rate of credit cards. However, in the U.S., the situation is somewhat different.

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Winning Customer Loyalty With Faster Reward Disbursements

PYMNTS

Notable players in the space include eBates and Checkout 51, both of which offer to deliver cash back earnings to shoppers by issuing paper checks (or disbursement through a PayPal account, for eBates users). The paper check format doesn’t work for the millennial consumers using the service, he explained. The reason?