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Are There Digital Strategy Lessons Financial Institutions Can Learn From Other Industries?

Perficient

The answer is yes, of course there are. Well one of the biggest challenges right now is humanizing the digital experience. Of course, Covid-19 has exposed digital weaknesses and accelerated digital transformation for all industries. The former being one that is less talking about outside company walls.

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TSYS On How Payments Power Rewards, And Rewards Power Loyalty

PYMNTS

As depicted over the summer in our Innovation Readiness Playbook , FIs are focusing efforts across digital wallets, P2P payments and, of course, loyalty programs. When it comes to a loyalty program, it’s all about a good user experience. The Millennials Cometh. We are talking here, of course, about millennials.

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Retail’s 2020 Digital-First Payments Roadmap

PYMNTS

Attendees will learn that younger generations – Generation Zers and millennials among them, who wield significant (and growing) spending power – care more about payment flexibility (and options) than merchants might realize.

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Bridging The 40 Percent Gap In Online Banking

PYMNTS

According to Hochrieser, “Digital banks are focused on mobile only, and so their only purpose is to provide the best possible user experience.” And, of course,” he continued, “to use the proper verification solution to securely capture all that information in a timely manner.”.

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Amid Blockchain And Robotics Hype, Corporate Lenders Still Start With The Cloud

PYMNTS

Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market.

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Taking The Party (City) To Amazon

PYMNTS

Try to beat ’em is, of course, a tall order, given that Amazon’s market cap clocks in at over $900 billion – a valuation backed by its massive logistics network, army of 100 million loyal Prime customers, web services profit machine and evolving and expanding commerce ecosystem.

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Physical Retail Isn’t Dead – The Physical Store Model Is

PYMNTS

Of course, last week was also the long-anticipated swan song for the nation’s second oldest U.S. Of course, one doesn’t have to be a data scientist with fancy data models to know that people are shopping at physical stores less than they ever did. Not exactly a great user experience. population was online.

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