PYMNTS

MARCH 12, 2019

“Physical is a meaningful channel, and there is a recognition that physical isn’t dead, but that the mundane, complacent acceptance of a certain kind of experience is very much dying out,” Alexander told Webster. Of course, there’s a transactional element to the whole experience. The Underlying Technology.

New York 144

New York Retail Branding Online 144

Independent Banker

OCTOBER 28, 2014

In a world where information can be the most valuable currency, community banks are gathering more of their internal data. a bank software provider in Cedar Park, Texas, most community banks gather data well for reporting purposes. says most community banks are gathering, monitoring and reporting data well from core areas.

Data 88

Data social media Community Bank Community 88

Gonzobanker

JULY 10, 2020

Community-based institutions have unique circumstances (and personal viewpoints) that impact how they see the world in the future and what planning will look like for them. Elevate priorities that support digital, automation and customer experience. Be hyper-sensitive to your community. Getting Back to Work.

Risk Management 88

Risk Management Capital Strategy social media 88

PYMNTS

OCTOBER 5, 2019

“I didn’t even want to tell you, ‘I have fines,’” Penkert told the Journal of what she normally hears at work while collecting library fines from friends and family in the community, who usually wear a rather pained hangdog expression. But perhaps the scourge of library fines is migrating to the past.

Minnesota 188

Minnesota Oakland Indiana Customer Experience 188

Independent Banker

NOVEMBER 13, 2014

In a world where information can be the most valuable currency, community banks are gathering more of their internal data. a bank software provider in Cedar Park, Texas, most community banks gather data well for reporting purposes. says most community banks are gathering, monitoring and reporting data well from core areas.

Data 70

Data social media Community Bank Community 70

PYMNTS

JUNE 19, 2018

Warehouse clubs may conjure up images of cavernous stores stocked high with merchandise as far as the eye can see, but Walmart ’s Sam’s Club is taking a different approach with a new store in Texas. The technology is part of a move by retailers — such as the Amazon’s and Sam’s Clubs of the world — to improve the customer experience.

St. Louis 109

St. Louis Dallas Retail Innovation 109

Gonzobanker

JUNE 26, 2019

Idaho Central Credit Union and Delta Community Credit Union successfully deployed CRM in the contact center. Credit Union of Texas used MuleSoft ( purchased by Salesforce last year ) to tackle digital banking improvements. A longtime poster child for Salesforce, $108 billion Huntington Bank isn’t exactly a mid-size community bank.

Idaho 131

Idaho Michigan System Lending 131

Gonzobanker

DECEMBER 20, 2019

Mark Turner, Executive Chairman of the Board, WSFS Bank – We have to give the nod to an early 2019 retirement of Turner, who had one hell of a run in 12 years at the helm of a great community and wealth bank. It was always clear how much Jones loves his credit union, his team and his community. Credit Union Lifetime Achievement Awards.

Idaho 148

Idaho Conference Data Marketing 148

Gonzobanker

DECEMBER 17, 2021

Goes to Eric Sprink, Coastal Community Bank , Everett, Wash. Through all this, First Farmers has remained disciplined in performance and squarely focused on customers and community. Like how does that play into our communities? Since 2017, ROAE has grown from 7% to approximately 20% and ROAA has increased from.82%

Fintech 143

Fintech Strategy Leadership Lending 143

William Mills

DECEMBER 12, 2017

Customer experience, automation, machine learning, artificial intelligence (AI), ease of use, flexibility – all of these were part of the discussions at this year’s SourceMedia’s Small Business Banking Conference in Austin, Texas. AI Foundry. www.aifoundry.com. Think Quicken Loans® on steroids but for small business lending.

Conference 40

Conference Innovation Lending Customer Experience 40

Gonzobanker

NOVEMBER 18, 2014

With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. signing of a soon-TBA $500M Texas bank following its original partner at Carter Bank. General Sessions.

Chicago 97

Chicago Retail Branch Design Training 97

PopularBank

FEBRUARY 25, 2020

Trainees receive close mentorship from managers and advisors, participate in leadership and community activities and initiate specific projects and solutions for different business areas of the organization. She later earned a master’s degree in economics from the University of Texas at Austin. How was the work engaging or impactful?

Puerto Rico 52

Puerto Rico Austin Study Meeting 52

PYMNTS

APRIL 27, 2019

The Alamo Drafthouse Cinema started out in Texas 20 years ago as a passion project of Founder Tim League, who longed to combine the dinner and movie experience in a more meaningful way, despite the fact that he admittedly knew little about either – other than that he loved both.

Payments 141

Payments Video Operations Texas 141

CB Insights

JUNE 17, 2020

Customer service: Customer experience goes virtual with conversational AI. It’s a sad consequence, but there is no other way [to communicate].”. ” Customer Service: Customer experience goes virtual with conversational AI. The state of Texas, which has received more than 1.4M

Industry 101

Industry Technology Online Video 101

CB Insights

OCTOBER 10, 2017

And it would be a constant challenge to keep them from hurting the customer experience. Texas — #13 in Credit Karma searches. This practice of serving underserved communities has become a foundation of Credit Karma’s business model: “There are a lot of families struggling to make ends meet,” Lin says. “To

Tools 78

Tools Millennials US Maine 78