South State Correspondent

DECEMBER 8, 2023

Strike early and often to keep the customer building their relationship with your bank. We asked ten banks how they define small business and where it reports and got different answers. Many banks expressed frustration over keeping small business banking housed within the retail bank channel.

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Conference Retail Community Bank Technology 195

Abrigo

OCTOBER 6, 2017

During a Sageworks webinar on HVCRE risk management Rob Ashbaugh, senior risk management consultant at Sageworks, explained that clarifications on some of the murkier aspects of the HVCRE (high volatility commercial real estate) rule were anticipated by the industry.

Regulation 150

Regulation Risk Management Community Bank Community 150

South State Correspondent

APRIL 3, 2023

Empirical evidence, historical bank failures, and common sense teach us that many risks do not translate to higher yields. The second article compared and contrasted community banks’ pay-for-risk and relationship business models. Top-performing community banks deploy relationship banking.

Community Bank 195

Community Bank Community Lending Marketing 195

PYMNTS

MAY 27, 2020

To that end, said Matt Good , senior vice president and general manager of Elan Advisory Services , the shift to contactless payments is well underway — and the stage is being set for mobile wallets to gain a much wider embrace. But as Good explained, the definition of contactless needs to expand as firms re-examine their digital strategies.

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Mobile Community Bank Cards Community 280

Independent Banker

FEBRUARY 28, 2022

Les Parker, Managing Director for Transformational Mortgage Solutions for example, predicts that interest rates could fall temporarily below 1 percent in 2022 as continued COVID outbreaks spark economic uncertainty. What it means for community banks is clear. Developing leaders in mortgage lending.

Leadership 91

Leadership Strategy Lending Community Bank 91

Independent Banker

SEPTEMBER 30, 2021

After all, the rapid rise in fraud during the pandemic would spook anyone and definitely keeps community bankers up at night, which is why meaningful monitoring and action continue to be necessary. While community banks have done much to safeguard their institutions, ongoing vigilance is needed.

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Resources Community Community Bank Leadership 131

South State Correspondent

AUGUST 22, 2023

If one product is the future of banking, it is treasury management. With a competitive offering, it will be easier to attract the small business and mid-sized companies that a bank needs to fuel its core growth. This likely creates the most significant single profitability lift for any bank.

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Management Community Bank Survey Community 195

Independent Banker

OCTOBER 1, 2022

But as the prevalence of security breaches grows, so do the opportunities for community banks to position themselves as guardians of their customers’ personal data through compliance, technology and relationship building. By Katie Kuehner-Hebert. Data privacy and security is a hot topic and is only getting hotter. Bob Hickok.

Data 91

Data How To Community Bank California 91

Independent Banker

APRIL 30, 2022

Independent Banker’s annual listing top-performing community banks of 2021 alongside interviews with some of the winners. In true community bank fashion, each has its own story to tell and its own path to success. In true community bank fashion, each has its own story to tell and its own path to success.

Community Bank 172

Community Bank Community Montana Taxes 172

Independent Banker

APRIL 30, 2022

While most of Alpine Bank’s in-lobby “shops” are carried out here at its Glenwood Springs branch, the program also has an online element. It’s no secret why Alpine Bank’s mystery shopper program has helped the community bank meet and exceed customer expectations over the past two decades. Name: Alpine Bank.

Community Bank 91

Community Bank Community Illinois Online 91

PYMNTS

JANUARY 11, 2021

PYMNTS' latest Real-Time Payments Report done in collaboration with The Clearing House looks at the matter through numerous use cases, none more informative than that of New Jersey-based community bank Cross River , with its enthusiastic embrace of real-time payments (RTP). If only enthusiasm were enough. It was quite a bit of work.

Community 169

Community New Jersey Community Bank User Experience 169

Independent Banker

OCTOBER 31, 2021

“I’m not sure how we would have processed all of the PPP loans and everything else in the last 18 months without some of the technology that we have implemented,” says Chris Jundt, senior vice president and chief lending officer at First State Bank & Trust. Northpointe Bank in Grand Rapids, Mich., Cashing in on efficiencies.

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Lending Community Bank Community North Dakota 91

Independent Banker

JANUARY 31, 2022

These community banks are working to fix that through microlending programs. Now, some community banks are launching microlending programs to redress the balance. Small business microlending has traditionally been a tough market to serve for banks of all sizes due to the cost inefficiencies. By Beth Mattson-Teig.

Lending 150

Lending Community Community Bank Compliance 150

Independent Banker

FEBRUARY 28, 2023

By Jim Reber, ICBA Securities As many community bankers are still picking up the pieces from their bond portfolio’s meltdown last year, it occurs to me that the breathtaking rise in rates has created at least one byproduct that is both unusual in frequency and tangibly beneficial for future performance. One is that they are loan surrogates.

Community Bank 91

Community Bank Memphis Community Security 91

Independent Banker

NOVEMBER 30, 2021

“Hi Jim, this is Charlie Brown with Community Trust Bank. How are things at the community bank?”. “I And that brings up another point I’ve been making to community bankers this fall: Don’t be so proud of your unrealized gains. I think it’s responsible, proactive portfolio management. I sure do, Charlie.

Community 126

Community Community Bank Taxes Security 126

PYMNTS

JUNE 20, 2018

A lack of adequate products and services is a top concern for small businesses that are unhappy with their banks, FIS noted, particularly as entrepreneurs increasingly turn toward online and mobile platforms to manage finances. ” The community bank-FinTech collaborative strategy will be instrumental in that journey, noted Butler.

Community Bank 101

Community Bank Community Fintech Survey 101

Independent Banker

JUNE 30, 2022

But there are ways community banks can help mortgage-seekers get on the property ladder. Definitely, student loans can be an issue for some people, especially for those individuals who come out of college with jobs that are not equal in pay to what they have in student loan debt,” says Mark A. So how can community banks help?

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Community Bank Community Millennials Resources 143

Gonzobanker

MAY 17, 2022

As technology buyers, banking executives need to up their game on tech purchases and technology performance management. For regional and community banks there has never been a more frustrating time to be a buyer versus a builder of financial technology. Tech companies trying to support a bank stack have no easy task.

Technology 147

Technology Regional Community Bank Community 147

Independent Banker

OCTOBER 31, 2021

Measuring the success of your community bank’s campaigns can lead to greater ROI, increased conversion rates and a game plan for future initiatives. From mailers and e-newsletters to social media posts and events, there are countless ways to spread the word about your community bank and its offerings. By Taylor Hugo.

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Marketing social media Video Community 91

South State Correspondent

DECEMBER 5, 2023

While individual commercial loans are priced non-uniformly depending on credit quality, loan size, cross-sell opportunity and overall relationship, the curve below assumes a $1mm, bankable credit, with the current average community bank credit spread of 2.41%.

Lending 195

Lending Marketing Capital Community Bank 195

Independent Banker

AUGUST 25, 2016

The result will be more Bank Secrecy Act/anti-money laundering information collection and recordkeeping for community banks, says Lilly Thomas, ICBA vice president and senior regulatory counsel. The person could be a CEO, chairman, managing partner or anyone who regularly performs similar functions. New definitions.

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Compliance Community Bank Training Virginia 70

PYMNTS

MARCH 11, 2020

To that end, said Matt Good, senior vice president and general manager of Elan Advisory Services , in an interview with PYMNTS, fledgling ways to pay — where wearables are wielded as payment instruments, and where mobile wallets replace leather ones — will soon become everyday methods.

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Payments Mobile Trends Apple 259

Jeff For Banks

DECEMBER 28, 2023

I work for The Kafafian Group, a community bank consulting firm based in Bethlehem, Pennsylvania. Many of my readers might not know what my firm does, so I want to dedicate this post to the problems we help community bankers solve. We feed customer profitability systems. If product profitability, we follow their product list.

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Groups Capital US Community 87

Independent Banker

AUGUST 26, 2015

Today, many community banks are exploring how to “go paperless”—whether for cost reasons, a better customer experience or a deliberate outreach to a younger, technology-oriented demographic. Easier access and affordability of digital signature creates an opportunity for growth-oriented, competitive community banks.

Community Bank 70

Community Bank Minneapolis Community Online 70

PYMNTS

DECEMBER 30, 2020

PYMNTS recently spoke with Jesse Honigberg , technology chief of staff at community bank Cross River , to discuss how the U.S.-based The bank also sought to keep this workload manageable by focusing first on facilitating specific, clearly defined use cases rather than attempting to enable everything all at once.

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System Payments Fintech User Experience 161

Independent Banker

SEPTEMBER 21, 2015

Through hard work in the programs, she earned certifications as a Certified Community Bank Compliance Officer, a Certified Bank Secrecy Act/Anti-Money Laundering Professional, and a Certified Community Bank Internal Auditor. I’m a better compliance officer because of those programs,” she says. “I

Compliance 70

Compliance Community Bank Community Training 70

Jeff For Banks

NOVEMBER 7, 2015

Me to a community banker: Why don't you offer more options than real estate secured lending to help fund early stage businesses? Banker: Because that's not community banking. I've been in this business over 20 years and still don't know the definition of community banking. I've got news for you.

Community Bank 60

Community Bank Community Baltimore Lending 60

Independent Banker

DECEMBER 28, 2015

Far more than any other issue, regulatory compliance is the biggest challenge community bankers experienced in 2015, with 43 percent naming it as such in ICBA’s State of the Community Banking Industry survey. First Security, a $180 million-asset community bank in New Salem, N.D., And Center, N.D.,

North Dakota 70

North Dakota Community Bank Community Compliance 70

Abrigo

OCTOBER 5, 2015

For banks and credit unions, a popular tool to monitor credit risk is a standardized risk rating system, which can serve several purposes. They can also form the basis for broader risk management practices – for instance, setting the reserve, stress testing the loan portfolio , setting risk appetites and strategic planning.

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System How To Risk Management Community Bank 150

Abrigo

JULY 30, 2015

What is the impact to the bank? In addition, institutions – especially community banks -- have operational concerns, McNairy added. “Do Similarly, McNairy said, banks and credit unions cannot try to retain unjustifiable levels of ALLL in order to reduce future volatility associated with CECL’s implementation. “We

Data 150

Data Community Bank Capital Compliance 150

CFPB Monitor

MARCH 26, 2015

In the letter, the ABA makes the following key comments: Additional clarity is needed in the definition of the term “prepaid account” to avoid banks being subject to second-guessing by examiners and plaintiffs’ attorneys.

Cards 60

Cards Compliance Community Bank Operations 60

Independent Banker

JULY 28, 2016

Establishing a comprehensive Compliance Management System. The demands of managing regulatory compliance are uncontested, and depending on the disposition of the participants inside and outside of the bank, compliance management exists with varying degrees of problems and adversity. By Mary Thorson Wright.

Compliance 70

Compliance Training Community Bank Regulation 70

PYMNTS

OCTOBER 18, 2017

explained there is wide variation in the definition of innovation. With a more modern and agile IT infrastructure in place, a small bank can examine how to manage compliance while fostering better user experiences in a low-cost operating environment, Wain explained.

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Innovation Compliance Community Bank Strategy 140

PYMNTS

JUNE 2, 2020

Drilling down a bit into various FIs, she said that credit unions (CUs) have done well in making the leap toward financial services done in bits and bytes, and that community banks are still “coming along” in transitioning to the digital realm. Partnering with FIS has helped to reduce those challenges.

Payments 134

Payments Mobile Community Retail 134

PYMNTS

JANUARY 31, 2019

is set to see its first new community bank in decades, as the Federal Deposit Insurance Corporation (FDIC) lent its approval for MOXY Bank to launch in Washington, D.C. MOXY Bank, for example, aims to introduce corporate treasury management services, as well as offerings for small business (SMB) owners.

Community Bank 122

Community Bank Community FDIC Marketing 122

Gonzobanker

MARCH 23, 2020

It’s impossible to set a definitive course of action for now but the combination of analysis, relief packages and modeling efforts will aide in scenario planning that can be quickly invoked as the economic picture becomes clearer. Banks that were once “too big to fail” aggressively used their scale and evolved into “too big to lose.”

Community Bank 152

Community Bank Tools Case Study Online 152

CFPB Monitor

AUGUST 21, 2018

The report raises a number of issues with screen scraping while promoting the benefits of application programming interfaces (APIs) “that allow for the inclusion of robust security features, greater transparency and access controls for consumers, improved data accuracy, and more predictable and manageable information technology costs.”

Data 84

Data Report Regulation Security 84