South State Correspondent

AUGUST 15, 2022

At SouthState, our commercial lending teams use an online proposal generator, and we make that same app available to any community bank. A video explaining the app can be found HERE. A portion of a presentation for our bank is shown below. Sometimes just a graphics tool can help a banker win more loan business.

Tools 195

Tools Lending Online Training 195

BankInovation

JULY 21, 2020

Radius Bank reaches a national customer base through its digital channels and powers banking services for fintechs like Brex and NorthOne. It’s a business plan the former community bank, which was founded in 1987, spent years developing and continues to improve today. “As

Community Bank 59

Community Bank Community National Fintech 59

Jeff For Banks

JULY 5, 2022

Initially, and maybe to this day, banks ignored them. Staying indoors playing video games. Two percent is a big matzah ball out there to overcome and compete with Ally Bank. That will release resources to improve the customer experience, deliver higher performing employees capable of advising customers (i.e.

Millennials 78

Millennials Community Pennsylvania Community Bank 78

South State Correspondent

MAY 1, 2024

With financial hardship, competition from dominant players, and a startup budget, Gentle Monster faced many of the same challenges as a community bank. How Banks Can Leverage: Niche markets abound in banking, and community banks are in the perfect position to create a following on a national level should they desire.

Innovation 195

Innovation social media Branding Marketing 195

South State Correspondent

MAY 18, 2022

The larger your bank, the more likely your customer is going to be satisfied with how their problem turned out. Conversely, the smaller your bank, there is a 60% correlation to being unhappy with the outcome of your resolution. Why Customer Problem Resolution Matters. Solving problems is central to customer service.

social media 195

social media Training Customer Experience Community Bank 195

William Mills

MAY 11, 2016

Not just for video games… okay, you have my attention. This is an extension of business services, powered by a local community bank. A mobile wallet powered by a local bank, built on the Malauzai platform. This certainly adds a lot of technological capacity to the community bank. Virtual reality?

Video 40

Video Mobile social media Analytics 40

Gonzobanker

DECEMBER 17, 2021

Goes to Eric Sprink, Coastal Community Bank , Everett, Wash. Eric has always been a student of innovation, and now at Coastal, this fearless leader has spearheaded a number of high-profile banking-as-a-service partnerships. Since 2017, ROAE has grown from 7% to approximately 20% and ROAA has increased from.82% 82% to over 2.3%

Fintech 147

Fintech Strategy Leadership Lending 147

South State Correspondent

OCTOBER 28, 2022

During the two weeks, there were over a hundred significant cyberattacks by nation-states on national and regional banks that you could watch unfold in near real-time (bel0w) at Gartner and Money 20/20. Any community bank that believes it can keep up and thwart millions of attacks per second is fooling itself.

Conference 195

Conference Technology Las Vegas Trends 195

PYMNTS

NOVEMBER 13, 2019

Drew Edwards, CEO of Ingo Money , recently sat down with PYMNTS for its latest Masterclass video discussion, and dove into the challenge of faster and real-time payments’ path to ubiquity. “That’s what’s driving adoption — is good, old-fashioned innovation around customer experience,” he added.

Payments 129

Payments Cards Marketing Fintech 129

FICO

SEPTEMBER 30, 2019

The Wall Street Journal has reported that of the 1980 counties defined as “rural,” over 30% do not have a locally own community bank with 35 counties having no banks at all. For those small business owners whose customers are cash orientated, it is a huge problem. Southern Georgia is not alone in this growing trend.

Resources 40

Resources Georgia US Mobile 40

Gonzobanker

NOVEMBER 18, 2014

With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. Worst practice of the sessions: “It’s an interesting time to be a bank and digital banking is part of an entire ecosystem.” General Sessions.

Chicago 98

Chicago Retail Branch Design Training 98

Fintech Labs Insights

JULY 22, 2015

Fueled by a strong, open API strategy, Backbase’s platform gives FI’s the ultimate freedom and flexibility to work with any core and third party vendor, to create a best-of-breed digital banking offering for their clients. Fidor Bank introduced community banking five years ago.

San Francisco 12

San Francisco Video Fintech Data 12

Gonzobanker

DECEMBER 14, 2023

Not the financial industry’s “Troublemakers ” – those regional and community banks, credit unions and supporting fintech entrepreneurs who continue to engage customers and communities and find niches that keep the grassroots of our country’s financial system alive and kicking. Paul Murphy, founder of Murphy & Co.

Fintech 195

Fintech Community Regional Technology 195

Fintech Labs Insights

AUGUST 1, 2016

Backbase offers 60-second onboarding for financial services companies to accelerate customer acquisition with a simple, fast, and seamless omni-channel onboarding journey. Bankjoy offers developers a banking API for a modern, real-time, holistic interface for credit unions and community banks.

How To 12

How To Analytics Millennials Data 12

Gonzobanker

FEBRUARY 7, 2018

Robert Sarver of Western Alliance Bancorporation said he started his company after being “unemployed” for two years after selling a previous bank – his wife was just plain tired of him wandering the house in his PJs. Sarver grew Alliance from a small $700 million community bank acquisition to a $20 billion powerhouse in less than 15 years.

Taxes 76

Taxes Video Analytics Arkansas 76