Community Bank Course Operations Regional 
PYMNTS
JULY 3, 2020
As many teams within businesses big and small had continued to rely on paper and manual processes, AP operations were tasked with migrating to a work-from-home environment quickly. Of course, what the pandemic also proved is that future-proofing isn’t always entirely possible. ” Offering the Right Tools. .
South State Correspondent
MARCH 30, 2022
Community banks pride themselves on superior customer service. Approximately 90% of all community banks believe that they provide an above-average level of customer service (of course, the math cannot work that way, as half of all banks should be providing a below-average level of customer service).
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South State Correspondent
NOVEMBER 29, 2023
One of the lessons that was driven home at the recent American Banker Small Business Banking Conference in Nashville was the difference in marketing between large national banks and community banks, particularly deposit marketing. Many banks fall into the “recency trap.” There is a reason for this.
South State Correspondent
MARCH 6, 2023
Credits will deteriorate much faster if an economic downturn stresses net operating income (NOI). We argued that community banks should favor 1.40X to 1.50X DSCR credits, as that is the minimum cash flow required to withstand a standard recession. debt yield ratio ($135k divided by $1.5mm).
PYMNTS
MARCH 26, 2020
To regain some of that ground, Connie Davis, senior vice president at FIS , told PYMNTS in a recent interview, FIs — particularly credit unions (CUs) and community banks — must transform the way they think about digital offerings and connected experiences. That means they can compete more effectively against digital-only competitors.
South State Correspondent
SEPTEMBER 20, 2023
The value driver in cash management is that it is usually some sort of operating account at the bank. As such, operating accounts have low-interest rate sensitivity. Of course, all things are rarely equal. More importantly, the customer is more service-sensitive and has more engagement with the bank.
South State Correspondent
APRIL 19, 2023
Non-interest-bearing accounts, of course, have much longer average lives, while CDs have much shorter average lives. For example, while banks in the Southeast and Mid-Atlantic regions of the U.S. This is one of the great mysteries of community banking.
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