PYMNTS

JANUARY 7, 2020

Mobile wallets are on the march, so to speak, and what happens with them in their next phase of development — in 2020 and beyond — will say much about what happens to broader areas of payments. Creating a common platform is really the foundation of these mobile wallet offerings.”. That’s a bit of a mouthful. Conversation Topic.

Mobile 139

Mobile User Experience Regional America 139

PYMNTS

OCTOBER 26, 2016

It’s been a busy 12 months since the last Money20/20, as new technologies and threats have disrupted the security space time and time again. Similarly, the continued steady global increase in the use of mobile devices helped fuel the development and release of new tools to security companies, as well as access to richer, deeper user data.

Security 100

Security Mobile Las Vegas User Experience 100

PYMNTS

OCTOBER 15, 2018

Recent reports indicate an uptick in fraudsters targeting large FIs, and headlines surrounding security breaches and cyberattacks fill the news on a near-daily basis. Visa and Mastercard designed the 3DS protocols and provide them under the names Verified by Visa and Mastercard Secure Code. Mobile movements.

Fraud 165

Fraud Security Mobile User Experience 165

PYMNTS

OCTOBER 20, 2017

Citibank has announced news that customers can now utilize the popular Citi Quick Lock feature on their debit cards, enabling them to quickly temporarily freeze their card in order to protect their bank accounts. Customers can easily lock their debit cards online or via Citibank’s mobile app if a card is misplaced.

Cards 108

Cards User Experience Mobile ATM 108

PYMNTS

JANUARY 22, 2020

Commercial cards remain only a fraction of the B2B payments space, but FinTech firms, banks and other financial service providers continue to develop new solutions aimed at boosting adoption. For companies like SmartEquip and Unified Payments Group , that means introducing new ways to lift the burden of suppliers accepting cards.

Cards 131

Cards New York Lending Strategy 131

PYMNTS

DECEMBER 10, 2019

PSCU’s Lumin Digital has converted over 10,000 Mutual Security Credit Union digital users to a cloud-based platform, Lumin Digital said in a press release on Tuesday (Dec. Our team worked in close coordination with the Lumin Digital team to execute a well-orchestrated conversion for our members.

Security 130

Security Illinois User Experience Digital Banking 130

Payments Source

JUNE 28, 2016

Building on industry initiatives to ease the user experience for chip cards and increase use of contactless technology, Oberthur Technologies has developed a dual interface card in the U.S. market that combines new Visa and MasterCard specs and 'tap and go.'.

Cards 112

Cards User Experience Mobile Technology 112

PYMNTS

NOVEMBER 9, 2016

Enter 3-D Secure 2.0. Specification, a messaging protocol that allows consumers to be authenticated to card issuers during card-not-present transactions. That authentication can also extend to activities that are decidedly non-payment in nature, such as when an individual adds a payment card to his or her digital wallet.

Security 190

Security Payments CA Technology 190

PYMNTS

AUGUST 15, 2019

Japan, in the last several years, has been something of a puzzle among mobile payments watchers around the world. And the first mobile wallet in history launched in Japan — created by I Mode and DOCOMO 20 years ago in 1999. And the first mobile wallet in history launched in Japan — created by I Mode and DOCOMO 20 years ago in 1999.

Mobile 154

Mobile Payments National Marketing 154

PYMNTS

DECEMBER 12, 2016

Gift cards may seem a logical answer. What happens if you buy a card from a store that’s not exactly right for that person? Stuck is stuck, with a tight smile of thanks, and perhaps that card is left in a drawer. Stuck is stuck, with a tight smile of thanks, and perhaps that card is left in a drawer. But not brand.

Cards 100

Cards Mobile Branding Retail 100

PYMNTS

AUGUST 24, 2017

Mobile 2.0, 3D-Secure 2.0 In this case, though, that upgrade comes to a security protocol designed to strengthen security around online credit card transactions, but which has seen little change since its inception 17 years ago. Like Web 2.0, and Vegetables 2.0 (And, And, yes, that’s a thing. In-App Purchases.

Security 102

Security CA User Experience Mobile 102

Perficient

SEPTEMBER 15, 2020

Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users. What might you learn from studying emerging innovations used by virtual personal trainers, e-learning platforms, or even credit card companies? Consumer needs simply must come first.

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

MARCH 26, 2020

As Davis noted, larger banks, including regional players, tend to have their own technology platforms — and direct integrations into their own networks — to enable mobile and contactless payments. The consumer who is used to the Uber experience expects to have similar app-driven and mobile phone-based seamless interactions with their banks.

Community 247

Community Community Bank Mobile Cards 247

PYMNTS

JULY 16, 2019

Banks and credit unions looking for safer and more efficient digital and mobile services for debit and credit cards can now turn to the cloud. Ondot already offers the leading card controls and alerts; cloud integration goes further with extensive access to cutting edge services.

Innovation 128

Innovation Compliance User Experience Cards 128

PYMNTS

MARCH 17, 2017

Sionic Mobile and Customer Engagement Technologies (CET) are partnering up to provide a mobile payment app for the underbanked, according to Finextra. The app will also utilize credit and debit card processing through J.P. Morgan Chase.

Mobile 101

Mobile User Experience Retail Technology 101

PYMNTS

FEBRUARY 26, 2019

Six out of every 10 digital orders are now carried out via mobile app, putting the smartphone at the center of the modern quick-service restaurant (QSR) experience. More consumers are also using mobile apps for the rewards points and perks, as well as for the fast payment experience. Around the Mobile Order-Ahead World.

Fraud 186

Fraud Mobile Branding User Experience 186

PYMNTS

SEPTEMBER 23, 2020

But Connors noted that customers’ expectations when they interact online — particularly in places like virtual casinos – still remains paramount, especially in terms of payment choice, site security, and the payout process when a player is ready to digitally “cash out” their winnings. The user experience has to be good,” he said. “If

Online 221

Online Security Cards User Experience 221

PYMNTS

SEPTEMBER 13, 2019

percent saying they believe the security of transactions being made via mobile banking apps would be stronger if they had greater control over those apps’ authentication requirements. Despite widespread demand for greater mobile banking authentication controls, only 39.9 percent) or using mobile card controls (63.5

Fraud 166

Fraud Mobile Digital Banking Security 166

PYMNTS

APRIL 3, 2018

How to bring mobile banking to the realm of the spoken word – beyond the mere recitation of account data, beyond call and response? Ideally, those actions should run the gamut of transactions and financial services, across payments and cards. Thus, upon download, users are guided through the process.

Mobile 124

Mobile Fraud New Mexico Examples 124

Celent Banking

OCTOBER 10, 2016

A couple weeks ago I attended the Mobile Banking and Payments Summit in NYC for the first time. There’s still plenty of fragmentation in the market : Android is an open system utilizing Host Card Emulation (HCE), while Apple is a closed system using a secure element.

Mobile 100

Mobile Payments Apple Samsung 100

PYMNTS

APRIL 15, 2020

At worst, and more likely, they are collecting card numbers, addresses, phone numbers, DDA, ACH and wire account data, and all kinds of important bits of information to apply to the expanded universe of fraudulent activity. The good news, both Srinivasan and Awad told PYMNTS, is that while fraud attempts are up among U.S. The New Normal.

Fraud 201

Fraud Risk Management Security Cards 201

PYMNTS

JULY 23, 2018

This one may be familiar: Wide receiver and cryptographer walk into a bar and … set the data security landscape on its ear. Neal himself had been hacked while in college and became interested in data security and technology. Keep the key untouchable, then the end result is enhanced security across any number of avenues.

Dallas 134

Dallas Security Data Company 134

PYMNTS

APRIL 4, 2019

According to a recent study by Citibank , 31 percent of consumers use their mobile banking app more than any other — placing mobile banking behind only social media and weather for most frequented mobile destinations. Banks need to expose more of their security aspects to consumers so they can seem them in action.

Mobile 169

Mobile Study Security social media 169

PYMNTS

OCTOBER 18, 2019

Mastercard is collaborating with four eCommerce retailers — WHSmith.co.uk, Funky Pigeon, Cult Pens and The Card Gallery — to offer the Pay by Bank app to online shoppers, Mastercard announced in a press release on Friday (Oct. ’s Faster Payments service to give users the option of paying for goods with their bank account.

Retail 116

Retail User Experience ATM Security 116

PYMNTS

JUNE 10, 2016

Companies like Passport create custom mobile platforms for cities and other municipalities that enable drivers to pay parking fees, commuters to pay mass transit fares, wayward parkers to pay enforcement fines and more, all from their smartphones. Our only reason for this business is mobile payments,” he said. “Our

Mobile 100

Mobile Payments Training Wisconsin 100

PYMNTS

JANUARY 27, 2020

N26, a mobile bank and a subsidiary of one of Europe’s fastest-growing financial startups, has announced that after five months of operation in the U.S., N26 said it has always been focused on creating an exceptional user experience. Also, users can get their pay up to two days earlier with direct deposit.”.

User Experience 141

User Experience ATM Mobile Branding 141

PYMNTS

SEPTEMBER 19, 2019

Merchants and FIs have been turning to such solutions to help customers quickly and securely transact. These solutions can analyze consumers’ personally identifiable information (PII) and transactional data, helping combat and identify irregular credit card activity for specific patterns — whether false positives or actual fraud.

Fraud 128

Fraud Security System Data 128

PYMNTS

SEPTEMBER 17, 2020

Dapper Labs will be partnering with peer-to-peer firm Circle to help add payment methods for digital collectibles using credit and debit card payments to settle in the stablecoin USD Coin (USDC), according to a blog post from Circle. That means they're "irreversible, highly secure and redeemable 1:1 for U.S.

blockchain 194

blockchain Payments cryptocurrency User Experience 194

PYMNTS

JULY 30, 2019

They must satisfy two authentication hurdles (out of three on offer) — which can be something they know, such as a password; something they have, such as a mobile device; or something they are, which includes biometric identification. Roughly three quarters, or 74 percent, of issuers see SCA spurring a decline in user experience.

Survey 172

Survey User Experience Report Security 172

PYMNTS

JUNE 11, 2019

In fact, a recent study found that cell phone numbers were the fifth-most-important part of respondents’ identities, following Social Security numbers, driver’s licenses, dates of birth and home addresses. Mobile wallets have become popular vehicles for storing and accessing credit card information, plane tickets and other documents.

Online 145

Online blockchain social media Security 145

PYMNTS

SEPTEMBER 15, 2020

Kikkeri said this is the highest penetration that mobile banking has ever seen among consumers. For example, if I should lose my card, I should be able [to] get a replacement, get it instantly pushed to my digital wallet and be able to activate it instantly online.”. What is the process implementation period like?

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Fintech Idaho Apple Google 224

PYMNTS

FEBRUARY 15, 2017

Santander just recently updated the voice recognition functionality of its SmartBank mobile application for iPhone. First rolled out last year, the mobile banking app’s voice technology was limited in its capabilities — able to bring up a list of past transactions, for example. We are excited to be the first U.K.

User Experience 101

User Experience Security Mobile Technology 101

PYMNTS

OCTOBER 24, 2016

Given the shift from traditional payment methods to alternative payments, such as digital wallets, not to mention the growing number of customers paying for goods and services using their mobile devices, there is clearly room for steadier, sizable growth in mobile wallet adoption. Does mobile, in fact, unlock the sky’s limit?

UX 100

UX Mobile Apple Trends 100

PYMNTS

MARCH 20, 2019

As consumers add to the number of connected devices in their possession, they expect a seamless user experience as they shift from one device to the next. Meanwhile, the rapid rise in consumer connectivity is prompting several telecom providers to develop solutions that can keep consumers’ identities secure.

Security 139

Security User Experience Mobile Marketing 139

PYMNTS

JULY 3, 2020

The mantra ‘easy is the new loyalty’ defines what members want from their credit unions right now: user-friendly, convenient tools that are safe and secure,” Scott Young , head of innovation at PSCU, told PYMNTS. Thirty percent said their CUs released user experience innovations during this timeframe as well, up from 20.8

Innovation 154

Innovation User Experience Tools Technology 154

PYMNTS

MARCH 24, 2020

Mobile banking apps are designed to make digital banking more convenient for customers, yet 21.7 So what can financial institutions (FIs) do to improve their apps’ user experience (UX), and will making these changes help boost adoption and usage? percent of consumers who use these apps are dissatisfied with them. percent, 25.5

UX 150

UX User Experience Survey Meeting 150

PYMNTS

APRIL 5, 2017

Mastercard announced Tuesday (April 4) that Mastercard cardholders from select banks in the United Arab Emirates (UAE) will now be able use the Samsung Pay service to make payments in a quick and secure way.

Samsung 109

Samsung Security User Experience Mobile 109