PYMNTS

SEPTEMBER 6, 2016

That’s the backdrop for the nearly hour-long conversation that Karen Webster had about the role of payments security in digital business transformation with CA Technologies Director of Payments Security James Jenkins. Payments had been relatively static with innovation around cash, checks and credit cards.

Security 100

Security CA Payments Big Data 100

PYMNTS

AUGUST 17, 2017

The aphorism holds especially true for payments, an industry in which technology shapes the way payments happen — and vice versa. We could have talked about real-time payments 25 years ago,” said Norton, “but then it would have been prohibitively expensive and difficult to do from the technology perspective.

Innovation 103

Innovation Payments Bitcoin Samsung 103

PYMNTS

APRIL 12, 2016

That’s the conversation that Mike Lawlor, Chief Services Officer at USA Technologies , and Karen Webster had recently, where they kicked around the notion of “remote retail” as a new way to frame the unattended or vending segment. It could also be what could transform what used to be called the “unattended” or “vending” industry.

Retail 100

Retail Technology Chicago Samsung 100

FICO

FEBRUARY 17, 2023

All I really think I need is an ID holder for my driver’s license, since I’ve migrated most other payments options like my debit card and credit cards to my digital wallet (AKA my smartphone). And I’m not alone, as many others are eagerly moving their payment information into things like Apple Wallet and Samsung Wallet for daily use.

South Carolina 52

South Carolina Fraud Management Payments 52

PYMNTS

JANUARY 29, 2019

face pressure to step up technological advances, where inexorable movement toward digital and consumer-focused services can foster a disconnect that, left unaddressed, will turn loyalists fickle. For users, being able to use points accumulated at the point of sale, with ease, can be a game-changer, cementing loyalty for cards.

Innovation 176

Innovation Fintech Data Community 176

NCR

SEPTEMBER 13, 2016

From Uber to AirBnB to TaskRabbit, technologies have emerged that have offered digital platforms to connect eager consumers directly with willing service providers. Clarabridge ‘Clarabridge Survey Finds that Banks Need to Bolster Customer Experience’ (August 19, 2016): [link]. The same issue exists with mobile wallets.

Mobile 40

Mobile Payments Samsung Apple 40

Celent Banking

NOVEMBER 3, 2015

Mobile payments market in the US is only getting more complex, with Apple Pay, Android Pay and Samsung Pay already there, more “Pays” on the way (e.g. Make no mistake – while most “pays” look similar, they offer a different customer experience (e.g. how to trigger payment, where it is accepted, etc.)

Columbus 100

Columbus blockchain Customer Experience Payments 100

PYMNTS

MARCH 18, 2016

Thanks to the proliferation of connected devices, software, the cloud, ever faster and more ubiquitous broadband, new technologies and the great imaginations of innovators everywhere who see a future that most can’t yet comprehend but work tirelessly to make our reality,” MPD CEO Karen Webster said on Day 1 of Innovation Project 2016.

Innovation 100

Innovation Security Industry blockchain 100

PYMNTS

JANUARY 12, 2020

12), as Samsung has unveiled its Galaxy XCover Pro, an enterprise-grade smartphone that comes pre-installed with Visa’s Tap to Phone app. And for [Visa], the question has always been: How do we help businesses of all sizes use those devices to better serve their customers?”. The mPOS landscape got more interesting today (Jan.

Retail 226

Retail Samsung Software Mobile 226

Gonzobanker

NOVEMBER 9, 2015

Samsung Pay was launched in the United States after piloting in South Korea. Samsung bought LoopPay with its Magnetic Secure Transmission technology, which gives it the ability to reach merchants in a way that other wallets cannot due to having both the NFC (near-field communication) and MST (magnetic secure transmission) technologies.

blockchain 60

blockchain Bitcoin Lending Innovation 60

CB Insights

APRIL 10, 2019

While the technology is still developing, many companies (including Amazon) are banking on it as a disruptive force in a myriad of markets. From creating checkout-free retail stores to eliminating concert tickets, here are 16 industries that are starting to transform with facial recognition technology. Law Enforcement.

Industry 78

Industry Examples Security Technology 78

Independent Banker

NOVEMBER 25, 2015

But now his current role is to focus entirely on developing forward-looking financial retail offerings, including mobile and online banking, card technologies and other emerging channels and devices. “We The role of Alex Jimenez, senior vice president and director of digital and payments innovation at the $7.2

Innovation 70

Innovation Community Bank social media Community 70

PYMNTS

MAY 22, 2017

The big reveal when it comes to mobile payment experiences is that from the consumer side of the equation, the payment part is far from the most relevant detail. Instead, consumers, she said, are looking for mobile experiences that create value for them that happen to include payment. As the webinar ended, Webster did have an up note.

Online 111

Online Mobile Security Retail 111

William Mills

AUGUST 11, 2016

The consumer picks where they’re going to pay, what they’re going to pay, how much they’re going to pay; if they’re going to pay it back, if it’s a credit card, and how and so forth. So obviously retailers have developed their own preferred payment tenders right, private label credit cards, gift cards, so forth.

Branding 40

Branding Mobile Retail Strategy 40

PYMNTS

MAY 5, 2016

But while the payments and mobile industries themselves are eager to get their technology into the hands of consumers, those consumers seem reluctant to adopt the new platforms. Like any hotbed of technological innovation, many competitors have emerged and crowded the marketplace with options. So, what’s the disconnect? initiative.

Mobile 100

Mobile Samsung Payments Apple 100

PYMNTS

JUNE 29, 2017

Having redefined the user experience in mobile, the iPhone was then the catalyst for a brand new ecosystem for apps, with the ability to charge accounts and bring hundreds of millions of consumer cards on file. They have focused on enhancing the customer experience, and adding payments is an extension of that strategy.

Apple 150

Apple Mobile Innovation social media 150

PYMNTS

MAY 3, 2018

Using this methodology, we made our customers happier in the short term and had the pleasure of making them happy again with a continual flow of upgrades. Tipalti : Focus on the customer experience. A lot of our new business comes from customers passing the word on about us to others. Second, be patient.

Innovation 112

Innovation Customer Experience Payments Technology 112

William Mills

MAY 9, 2018

Again another financial wellness platform using machine learning technology. A TON of really old technology is being used in mortgage lending. In fact, Fiserv recently sold ALL of their mortgage technology to a PE firm. Grounding your organization’s digital transformation in people, processes, and technology is critical.

Security 40

Security Samsung Strategy San Jose 40

CB Insights

JUNE 17, 2020

From healthcare to education to entertainment to manufacturing, technology innovators are stepping forward to help answer that question. In some cases, the technological changes inspired by Covid-19 will come in the form of an acceleration of existing trends — for example, industrial automation and contactless payments. Teletherapy.

Industry 101

Industry Technology Online Video 101

PYMNTS

NOVEMBER 12, 2018

Conversion is paramount then, and can get a boost when merchants offer a relatively wider range of payment methods and currencies to customers, while seeking to stanch decline rates. To do that, with each method brought on board, merchants must tailor their fraud efforts and how they approach the customer experience in general.

Cards 177

Cards Fraud System Payments 177