Remove Cards Remove Customer Experience Remove Fintech Remove User Experience
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The Great Credit Card Program Outsourcing Debate

PYMNTS

Among the biggest debates is how to construct and operate the best card program possible – a decision that served as the foundation for a new PYMNTS interview with Jim Geeslin, head of strategy for Elan Financial Services , an agent credit card issuer. Do FIs want to navigate card programs through that?”. Near-Term Challenges.

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How Banks Can Compete With FinTechs Under PSD2

PYMNTS

Banks are required under PSD2 to develop API portals that provide their customers’ data to interested third parties, thus enabling such entities to build and offer competing products and services. They are [already] being challenged by a lot of the FinTechs and the larger technology companies.”. SCA and the Future of Banking.

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Partnerships Drive B2B Payments Digital Transition

PYMNTS

And as FinTechs continue to challenge banks, but also offer new opportunities within the B2B space, they’re advancing a corollary to the build vs. buy question: How about partnerships? Drilling down a bit into those innovation efforts, he said, FinTechs and software companies, in general, are trying to become payment companies.

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Galileo, Plaid Integrate To Streamline ACH Transfers

PYMNTS

“Our new integration with Plaid supports our mission to remove the complexities of payment processing, so our clients can focus on innovation and the customer experience,” Galileo CEO Clay Wilkes said in the company’s announcement of the partnership. Plaid is connected to more than 11,000 financial institutions.

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Visa And Natixis Payments Team On White Label Service

PYMNTS

Visa and Natixis Payments have launched Xpollens, a complete white label “Payments in a Box” service for retailers, corporations and Fintechs. Xpollens helps organizations integrate the whole range of payment services, from cards to instant payments, according to a press release. However, offering new payments services is complex.

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20 Banking Realities for 2020

Gonzobanker

In the soon to be released What’s Going On In Banking study, Cornerstone ’s Ron Shevlin shows that both bank and credit union execs are most fearful of big tech (Amazon Prime, Venmo, Apple Card) primarily because of their great data reach and ability to drive customer experience. Experian recently reported.

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Evolution through digital reinvention in banking

Insights on Business

Today, if banks want to continue to succeed, they must reinvent themselves once again from generalist to specialist by creating new products that enable banks to build better forms of customer experiences. Digital reinvention at its most fundamental level reconceives banking using a customer-first or customer-centric perspective.