Capital Innovation Operations UX 
Bank Innovation
JULY 17, 2018
Banking consumers take a middling view of today’s mobile banking applications, according to a study by Bank Innovation. In the survey conducted this month by Bank Innovation, banking consumers gave mobile banking a net promoter score of 12, which is in the bottom 25% to 50% of all NPS scores.
Bank Innovation
APRIL 17, 2019
Having a "frictionless" user experience (UX) is among the top three qualities that bank customers look for when picking a new bank, right after "security" and "trustworthiness," according to a new report by financial technology provider, FIS.
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PYMNTS
JULY 7, 2020
It also opened the door for a boom of FinTech innovation and a flood of alternative lenders targeting the small- to medium-sized business (SMB) segment. And it may be an opportunity for alt-lenders to once again initiate an innovation boom. But that doesn’t necessarily mean history is repeating itself. ” A Banking Pullback?
South State Correspondent
JANUARY 23, 2023
Our innovation working group, called Spark, has been playing with the tool for the past several months, and this article details how we use it to jump our productivity by 20%. How Bankers Will Use This Amazing Tool Bankers can use ChatGPT in various ways to improve their productivity, operations, and customer experience.
CB Insights
JULY 11, 2019
Technological innovation across the financial services space is growing. Latest to launch: Dave was founded in October 2016, and its first reported capital raise was a $3M seed round in April 2017, making it one of the youngest companies in this cohort to cross 1M+ customers. Product engagement and maintaining a clean UX/UI.
Gonzobanker
SEPTEMBER 10, 2019
Any overlaps between Akcelerant in loan operations and Avoka in sales/origination appear to have been sorted out in the Infinity product line. Still to be sorted out are overlaps between Infinity and Kony’s UI/UX assets. This group is known to be pretty adaptive and innovative, so prepare to test the agile skills.
Tefkin
MARCH 12, 2014
In the last years, most of the focus on innovation in financial services has been, it seems, on banking (investing and lending) and payment. In the past 20 years, arguably the investment side of the insurance business has seen the most innovation. A classic case of Innovator’s dilemma. billions. A new carrier?
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