Cisco

MAY 5, 2021

Before 2020, traditional financial enterprises were already focusing on digital transformation initiatives—both as an effort to improve customer experiences and a need to adapt to survive. Meeting customers where they are has been a common phrase and goal that customers share with us.

Customer Experience 126

Customer Experience Branding Tools Strategy 126

Perficient

NOVEMBER 21, 2023

Describe a typical day in the life. Perficient, though not new to insurance, is consistently realigning to capitalize on the industry’s digital transformation potential. In my role as our Insurance Principal within our Financial Services business unit, I spearhead our strategy and delivery efforts in insurance.

Industry 221

Industry Conference Meeting Maine 221

Gonzobanker

DECEMBER 19, 2022

2022 was the year the fintech industry and venture capital firms figured out that banking is harder than everybody thought. Let’s see how this new scale allows for big investments in future innovation. It’s hard to understand how Clobes has time in the day to drive her unlimited amount of leadership activities.

Community 216

Community Fintech Industry Innovation 216

Gonzobanker

DECEMBER 14, 2023

Anyone who follows the industry knows this focused institution led by Findlay is all about executing the timeless principles of capital management, credit quality, efficiency and customer service. Award – goes to CNBC’s Jim Cramer , who lamented that banks should have been innovating offerings like those delivered by PayPal and Square.

Fintech 194

Fintech Community Regional Technology 194

Gonzobanker

DECEMBER 17, 2021

This is an innovation-seeking franchise that has built a solid brand and never got over its skis in execution. Eric has always been a student of innovation, and now at Coastal, this fearless leader has spearheaded a number of high-profile banking-as-a-service partnerships. Lifetime Leadership Achievement Awards.

Fintech 143

Fintech Strategy Leadership Lending 143

Perficient

MAY 21, 2021

While it was a challenge for her to learn about computers and applications from a developer perspective, her app earned rave reviews from Bright Paths students, Perficient colleagues, and Hackbright leadership. . After receiving her MBA in Business from Dartmouth, Gabriella began a career focused on banking and venture capital.

Milwaukee 348

Milwaukee Software Course Detroit 348

Gonzobanker

DECEMBER 20, 2019

The company’s market capitalization, which after declining to less than $600 million in the 2009 recession, has now grown to almost $3 billion. Yet the Gonzo team has to give a shout out to the late entry of Texas Capital and Independent Bank. Its Baldrige-winning tenacity on customer experience is legendary and consistent.

Idaho 148

Idaho Conference Data Marketing 148

CB Insights

FEBRUARY 13, 2020

This growth has created major opportunities in the payments space, and companies like Stripe — the payments unicorn valued at a masive $35B — are hungry to capitalize on them. Stripe’s early success in acquiring customers was largely due to its mass appeal to the developer community. A decade of online payments innovation.

Online 98

Online Company Retail Payments 98

Independent Banker

DECEMBER 31, 2022

It is top of mind in terms of what we’re doing, because it is critical to get people with the right talent and the right experience. I’m excited going into 2023, because we have the capital to do more and make a difference in the communities that we serve.”. Sills: Our bank has about $100 million in new capital.

Community Bank 91

Community Bank Community Tampa North Carolina 91

Bussman Advisory

SEPTEMBER 11, 2017

Services tend to be splintered across multiple channels, making for a disjointed customer experience. Innovate relentlessly. Corporate banks need to innovate to lower risks and costs across the whole organization. Wildly different technologies and formats stand in the way of convenience and interoperability. Image Source.

Industry 64

Industry Innovation Fintech Leadership 64

Independent Banker

MARCH 31, 2022

It’s an honor to work with them as we focus on advocacy, education and innovation for the community banking industry. I look forward to getting back in front of our regulators, senators and representatives for face-to-face visits to rebuild personal connections and gain their support during this year’s ICBA Capital Summit.

Community Bank 239

Community Bank Community Industry Texas 239

CB Insights

OCTOBER 16, 2018

And nowhere is Bezos’ philosophy of business, technology, and leadership better articulated than in his annual shareholder letters, which he has written every year since the company’s IPO in 1997. 2013: Decentralize decision-making to generate innovation. 2012: Surprise and delight your customers to build long-term trust.

Customer Experience 78

Customer Experience Innovation Company Technology 78

PYMNTS

JUNE 7, 2019

This week was one of the latter, as Walmart hosted its investor meeting in Arkansas and Amazon decided this week’s menu of technological innovations in retail would be an all-you-can-eat buffet. The simplicity of the customer experience belies the complexity of the technology behind it,” Wilke said.

Arkansas 109

Arkansas Training Las Vegas Kansas City 109

Gonzobanker

DECEMBER 22, 2020

During a busy year we saw Jill supporting her local community, blogging with Mark Cuban, spinning up new PPP technology and innovating with things like curbside banking. An early innovator in commercial workflow and analytics, upcoming CIOs could learn a ton from John on how to partner and engage constructively with lines of business.

Idaho 172

Idaho Community Industry Strategy 172

Social Assurance

NOVEMBER 6, 2020

With a greater emphasis on leadership and strategic tracks in marketing content, and the flexible format of a virtual conference (content is available to attendees through December 31), marketers were given the best of both worlds. Bank marketers were showcased as strategic, innovative and essential to any person with a C in their title.

Marketing 12

Marketing Conference Minneapolis Analytics 12

CB Insights

SEPTEMBER 14, 2017

Advancements in AI over the last decade are presenting opportunities for companies to automate business processes, transform customer experiences, and differentiate products offerings. of capital has been deployed across 650+ deals in 2017, already surpassing the $5.7B A record $6.5B Conclusion.

Strategy 78

Strategy Company Training Tools 78

Gonzobanker

NOVEMBER 9, 2015

Lots of talk about innovation and customer experience. One big innovation discussion was that as payments become increasingly ubiquitous, we will continue to see them disappear into the background of transactions, particularly in mobile. Innovation on the merchant side. Innovation in security.

blockchain 60

blockchain Bitcoin Lending Innovation 60

CB Insights

DECEMBER 19, 2017

Summary: Another victim to financial woes and a leveraged buyout (by Bain Capital in 2010), Gymboree filed for Chapter 11 protection in June 2017. The company recently rebranded as “Gander Outdoors” and has noted plans to relaunch in 2018 with a revamped customer experience for outdoors enthusiasts. Date: June 2017. RadioShack.

Retail 78

Retail Branding Company Capital 78