PYMNTS

AUGUST 31, 2016

How consumers interact and respond to celebrities pitching branded products in China is very different than the way consumers in the U.S. do, but a new study takes a look at how brands are using popular Chinese celebrities as influencers to reach potential customers.

Branding 100

Branding Study social media Millennials 100

PYMNTS

MARCH 17, 2020

Digital brands lack brick-and-mortar stores’ advantages — customers cannot feel fabric textures or see electronics’ resolution qualities. Visual search technologies could help eCommerce brands gain the edge they need to engage customers and — more importantly — make purchases. The Rise of Visual Search.

Retail 143

Retail Millennials Tools social media 143

PYMNTS

JULY 7, 2017

Yes, those born between 1994 and 2002 are starting to push millennials over in terms of shaping commerce and eCommerce trends. The buying power of Gen Z comes out to $44 billion, according to an IBM and National Retail Federation study. Get ready, retailers. They appreciate the hands-on experience of shopping in a store.

social media 120

social media Millennials Retail Study 120

PYMNTS

JUNE 8, 2018

Driven by younger customers, such as millennials and teens, casual luxury is bolstering sales of luxury apparel, handbags and footwear. The really-growing brands now beating the market are the ones already hooking these teenagers,” Bain Partner Claudia D’Arpizio told CNBC.

Millennials 100

Millennials social media Branding Groups 100

PYMNTS

DECEMBER 30, 2020

This year will not only go down in history as “the year of the pandemic,” but for consumer packaged goods brands, it will also be known as “the year of direct to consumer.”. PYMNTS’ recent How We Shop: Measuring the Rapid Digital Shift study, done in conjunction with PayPal, found that a large share of U.S. For example, 43.9

Branding 257

Branding Millennials Retail social media 257

PYMNTS

SEPTEMBER 16, 2019

Retailers scour social media to find influencers and designer bellwethers to turn trends into sales. In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. How We Will Pay 2019 is an annual national study of more than 5,000 U.S.

Millennials 222

Millennials Study Course Trends 222

PYMNTS

APRIL 23, 2018

More than 170 restaurant brands brought in $200 million — or more — in U.S. Yet Mark Kalinowski of Kalinowski Equity Research said that some brands are growing particularly fast, CNBC reported. Within the study, it was found that millennials are ranking chain restaurants with higher placement than prior generations.

Millennials 122

Millennials social media Branding Study 122

PYMNTS

FEBRUARY 25, 2020

Banks and legacy financial institutions (FIs) might be wise to study what disruptive technologies recently did to the print publishing industry, taxi cabs, network TV, and a host of other businesses that were disintermediated with little to no warning in recent years. And in surveys at least, they don’t exhibit much loyalty to FIs.

Mobile 153

Mobile Cards social media Survey 153

PYMNTS

DECEMBER 23, 2019

They’re counting the proportion or number of millennials and Generation Z shoppers at a store, and counting the number of Instagram-popular fashion brands in a store. They reported that retailers are slowly incorporating more cameras into stores to study demographics like age and gender.

Retail 131

Retail social media Millennials Analytics 131

NCR

JUNE 29, 2016

Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. Source: The Millennial Disruption Index.

Millennials 45

Millennials social media User Experience Branding 45

Insights on Business

FEBRUARY 13, 2019

Next is a digital bank, completely disassociated from the Bradesco brand. Revamping the company’s internal structure is one of the first steps Bradesco took to achieve the goal of creating experiences that meet expectations of millennials. If it doesn’t, negative news travels fast through millennial networks. IBMFintech Twitter.

Albuquerque 152

Albuquerque Digital Banking Millennials social media 152

PYMNTS

JANUARY 17, 2020

Some have become so popular that they even have fan pages on social media platforms. Boosting shopping via smartphone has been a challenge for retailers, even as consumers spend many hours each day using their phones to interact with banks, brands, news platforms and social media outlets.

Mobile 130

Mobile social media Retail Study 130

PYMNTS

JANUARY 24, 2017

It looks as though millennials may soon face competition as the generation to watch. According to a new study from HRC Retail Advisory , Generation Z is expected to make up nearly 40 percent of the population of North America by the year 2020 – easily making them the generation retailers must be paying attention to.

Retail 100

Retail social media Survey Study 100

PYMNTS

APRIL 19, 2016

But setting up shop on the edge of the festival and hawking blatantly branded products is a little too gauche for Coachella attendees who want to preserve the festival’s sanctity (whether it ever existed or not), which leads more than a few companies to turn to social media and the tricks of contextual commerce.

social media 100

social media Millennials San Francisco California 100

PYMNTS

SEPTEMBER 12, 2016

The rise of eCommerce , the push toward omnichannel shopping platforms, the increasing relevancy of social media on shopping habits and the development of the Internet of Things to plumb every last morsel of data on customers and what they spend money on are all rapidly and drastically altering the face of retail.

Retail 100

Retail Millennials Study social media 100

PYMNTS

AUGUST 11, 2017

This is evident with China’s JD.com snapping up luxury brand marketplace Farfetch for a cool $397 million this summer. This is due to the fact that hot spot destinations are more apt to have better access to high-end brands. The surprise luxury consumers who’re popping up, according to Bain’s research, are millennials and Generation Z.

Millennials 122

Millennials Survey Retail social media 122

NCR

JUNE 20, 2016

With an aging demographic, that target audience is now being taken over by the Millennial marketplace – and as you know, when it comes to business, its evolve or face extinction. So who are these Millennials, and how do you reach them? In placing Millennials into a bucket, first we must define this target audience.

Millennials 40

Millennials social media Guidelines Branding 40

FICO

JUNE 9, 2016

Millennials, now the largest demographic group in America, are possibly the most misunderstood, elusive market ever, a notion underscored by The Wall Street Journal ’s article about the existence of $20,000-per-hour “Millennial consultants.” Millennials reward positive fraud outcomes. In Millennial parlance, that’s “harsh.”.

Millennials 40

Millennials Fraud social media Survey 40

PYMNTS

AUGUST 17, 2017

According to Engagement Labs’ “Leaders in Social Influence” report, rankings of the top teenage retail brands have shown that teen engagement is occurring more so in face-to-face conversations than in online engagements. In this study, teen-focused retailers were analyzed to learn more about this group of shoppers.

Retail 127

Retail social media Online Mobile 127

PYMNTS

DECEMBER 26, 2019

What brands used to guide their merchandising processes in the old paradigm requires too much manual input, hinging on data sets and models that are too general, and accruing too slowly — too much like a “fulfilling prophecy,” he noted. However, it is increasingly out of data, and out of step with modern consumer behavior and preferences.

Retail 132

Retail Trends Analytics social media 132

PYMNTS

AUGUST 17, 2017

According to Engagement Labs’ “Leaders in Social Influence” report, rankings of the top teenage retail brands have shown that teen engagement is occurring more so in face-to-face conversations than in online engagements. In this study, teen-focused retailers were analyzed to learn more about this group of shoppers.

Retail 114

Retail social media Online Mobile 114

PYMNTS

SEPTEMBER 30, 2019

The latest Payments and the Platform Economy study examines how marketplaces are responding to the counterfeit threat as well as how they are continuing to innovate the customer experience. According to the 2018 Global Brand Counterfeiting Report , luxury fashion brands are a favored target. Social Media.

Online 101

Online Fraud Branding social media 101

PYMNTS

JULY 15, 2016

Clothing and shoes are popular all year long, but back-to-school months show a clear lift in interest,” according to the study. Eighty-seven percent of millennials have a phone with them at all times, and they use them voraciously. Image searches for brands are up 37 percent, and 80 percent happen on mobile.

Millennials 100

Millennials Retail Online Study 100

PYMNTS

MAY 11, 2018

According to tourism officials, the changes undertaken by Marriott and other companies in that space are being driven — more specifically and in large part — by the same factor fueling China’s embrace of mobile payments, social media and eCommerce: The desires of younger consumers. So is WeChat.

Retail 129

Retail Payments social media Mobile 129

Independent Banker

AUGUST 25, 2016

social media presence. With the average individual spending 100 minutes on social media each day, it’s entirely possible for community banks to share some of that screen time. If you’re an online bank or are simply looking for younger, more millennial-type customers, Twitter and Instagram are strong platforms to use.

social media 70

social media Community Bank Community Video 70

Independent Banker

MARCH 15, 2015

Texting millennials enters their private zone. Millennials want to be acknowledged. Millennials are leery and untrusting of sales pitches, but they’re eager for unbiased financial information and assistance. But do community banks know the unwritten rules of successfully engaging with millennials? Seek permission.

Millennials 70

Millennials Community Bank Community social media 70

Independent Banker

FEBRUARY 24, 2015

Texting millennials enters their private zone. Millennials want to be acknowledged. Millennials are leery and untrusting of sales pitches, but they’re eager for unbiased financial information and assistance. But do community banks know the unwritten rules of successfully engaging with millennials? Seek permission.

Millennials 70

Millennials Community Bank Community social media 70

NCR

SEPTEMBER 9, 2016

Millennials and Mobile Wallets: What banks can learn from the digitally engaged generation about mobile wallets,” out this summer from the Catalyst Consulting Group, offers a clear view into this seeming disconnect—the wide availability yet lack of adoption of a tech-driven finance capability that is ideally suited for the modern consumer.

Mobile 40

Mobile Millennials social media Branding 40

PYMNTS

AUGUST 9, 2016

percent through the first six months of 2016, way ahead of last year’s annual growth rate, according to a new study by The NPD Group. Television, over-the-top and other content providers, like YouTube and social media, will also continue to drive growth.”. In the U.S., the toy industry grew at 7.5

Industry 100

Industry social media Video Millennials 100

PYMNTS

JULY 26, 2016

If you’re a retailer or a brand, it seems as though eCommerce and the rise of smartphones and mobile shopping have made your customers more cost-savvy and price-aware than ever before. Well, the rise of eCommerce and mobile shopping doesn’t have to mean doom and gloom for luxury brands or retailers.

Branding 100

Branding social media Millennials Study 100

CB Insights

AUGUST 2, 2018

US consumers aged 18+ make an average of 70 payments per month, with debit cards accounting for 32% of those purchases, according to a 2017 study by the Boston Fed. Square has partnered with other top brands (including Shake Shack, Whole Foods, and Chipotle) to offer other cash boosts, and claims to be expanding the list.

Cards 71

Cards Fintech UX Strategy 71

PYMNTS

MAY 1, 2020

Millennial and Gen Z stereotypes often revolve around being tied to smartphones or computer screens, but these consumers love the outdoors just as much as their parents’ and grandparents’ generations. Social media can show how much millennials and members of Generation Z love hiking, camping and other outdoor activities.

Millennials 141

Millennials social media Retail Guidelines 141

PYMNTS

OCTOBER 29, 2018

In fact, according to our recent study, they come in dead last. But for PayPal, Alexa is a particularly scary sight, all wrapped up in the Echo ecosystem, now 50,000 skills strong and embedded in thousands of devices – some that are Amazon-branded, but many that are not. And it’s now driving commerce.

Payments 196

Payments Google Apple Innovation 196

PYMNTS

SEPTEMBER 10, 2018

That principle seems to hold true with millennials , as they lose some of the consumer spotlight to their successors in Gen Z. Brands, retailers and payment providers are already preparing for the arrival of Gen Z as adult consumers. The retail chain recently launched three house brands geared toward its teen and young adult customers.

Millennials 112

Millennials San Diego Branding Study 112

PYMNTS

OCTOBER 30, 2019

In fact, in June 2019, a PYMNTS study of 1,037 U.S. In fact, in June 2019, a PYMNTS study of 1,037 U.S. When asked which app consumers first look at when they wake up in the morning, it was either a social media app like Facebook (or Instagram if they are millennials) or text/email to organize and plan their days.

Retail 110

Retail social media Fintech Study 110

CB Insights

SEPTEMBER 4, 2019

Popular media coverage of millennials often fixates on the industries the generation is allegedly killing and their supposed fiscal irresponsibility. Some industries benefiting from millennials’ increased spending power, such as travel, reflect well-worn Gen Y tropes like the general preference for “experiences” over things.

Millennials 78

Millennials Industry Branding social media 78

Gonzobanker

DECEMBER 22, 2015

No one has been more successful at using social media to generate awareness and a positive image for their bank than Jill (@JillCastilla, @CitizensEdmond). Jill’s use of Twitter is a model for any bank CEO looking to engage on social media. Department Whose Brand Isn’t Improving Award. Financial Brand Forum.

Community Bank 60

Community Bank Apple Community Technology 60