PYMNTS

NOVEMBER 5, 2020

From where things stand in Q4 2020 it’s not hard to imagine physical retail going extinct. Noting the ways COVID has permanently changed retailing, CNBC recently reported , “As more and more stores go dark at the mall, some major retail executives are looking to grow outside of it — a tactic they hadn’t touted so publicly before.

Retail 252

Retail Millennials Online Report 252

PYMNTS

MARCH 18, 2020

In normal times consumers look for three things from a retailer: price, product and location. In fact, a pre-crisis PwC report showed that 14 percent of respondents said trust in a brand is the number one reason (other than price) why they shop at a retailer. Fake reviews can be devastating to a brand.

Retail 153

Retail Branding social media Online 153

PYMNTS

APRIL 28, 2020

Reinventing retail in the wake of COVID-19 may mean reinventing retail formats. It’s also likely that retailers will see more men in-store than women, and they should consider adjusting inventory to target these shoppers.”. Inventory adjustments will only be part of the post-COVID retail order.

Retail 272

Retail Survey Maine Meeting 272

PYMNTS

JUNE 17, 2020

The dramatic consumer shift to Digital 3.0 — predicted months ago by the PYMNTS COVID-19 tracker work — is accounting for almost half of the retail growth in the US. It found that eCommerce growth as of May 1 was up 68 percent, surpassing 40 percent of total retail sales. Overall Chinese retail sales of consumer goods dropped 2.8

Retail 231

Retail Online Course Report 231

PYMNTS

SEPTEMBER 21, 2018

Walgreens Boots Alliance and Alibaba Group Holding have announced the launch of a Boots flagship store on Tmall Global , Alibaba’s B2C platform for international brands and retailers. The partnership will offer Boots beauty brands to more than half a billion consumers in China, including No7, Soap & Glory and Boots Cucumber.

Branding 175

Branding Retail Groups US 175

PYMNTS

JANUARY 12, 2021

Salesforce is rolling out a new product to let B2C and B2B companies easily add loyalty programs at a time when the company says online holiday retail sales grew 50 percent to top $1 trillion. Online Holiday Sales Topped $1 Trillion . The company is rolling out Loyalty Management at a time when online retail sales are booming.

Online 279

Online Management Retail Study 279

PYMNTS

JULY 24, 2020

This growth is creating opportunities for numerous retailers, including BlackCool & Co. , a lifestyle brand that offers apparel, accessories and fragrances as well as spirits and hand-rolled cigars. But with BNPL you can go to any retailer, choose your product and pay over time with no credit check.” .

Branding 187

Branding Los Angeles Atlanta New York City 187

PYMNTS

DECEMBER 4, 2020

The hot new thing in “Big Retail” is offering in-house advertising on your website to your vendors – because why get paid only once on a purchase if you can get paid twice? In short, retailers get paid to place the ad, and then get paid again when the merchandise is sold. “We The Digital Embrace. Enormous Potential.

Retail 216

Retail Trends Branding Groups 216

PYMNTS

NOVEMBER 9, 2020

“We are essentially taking glass doors that were probably underutilized and not asking the retailer for any additional physical space.”. From a business standpoint, we believe that things like sales lift are obviously a really important metric,” Dravenstott said, “and you don't hear that much in brick and mortar retail.

Retail 277

Retail Innovation Video Chicago 277

PYMNTS

JULY 2, 2018

More than a store or a brand, The Sharper Image was the traditional mecca of the husbands, fathers and boyfriends along for mall trips they didn’t really want to be on, offering consolation in the form of a session in the vibro-massaging leather recliner and the opportunity to touch a plasma globe.

Branding 101

Branding Retail New York Groups 101

PYMNTS

JULY 22, 2020

A new advocacy group dedicated to direct-to-consumer retail was announced this week with representation from Google and several major retailers including QVC, Brooks Brothers and Lane Bryant. It foresees a short-term evolution of retailing to an all-DTC world. The pandemic forced it on to a digital platform in early Q2.

Google 150

Google Groups Retail New York City 150

PYMNTS

AUGUST 27, 2020

Walmart is selling two of its online brands in a continuing goal to concentrate on its website. 27) that the Arkansas-based retail giant is scrapping Shoes.com and Bare Necessities, the intimate apparel brand. Also last year, Walmart shuttered its Jet.com eCommerce website and phased out the brand.

Los Angeles 144

Los Angeles Branding Arkansas Retail 144

PYMNTS

AUGUST 24, 2020

Consumers are unlikely to return to stores and business districts in the near future, nor can businesses simply rely on longstanding relationships with suppliers and retailers to keep production lines moving and shelves stocked. To learn more about what these trends portend for established brands and companies, download the report.

Retail 216

Retail Report Case Study Study 216

PYMNTS

JANUARY 17, 2020

Amazon’s relationships with big brands on their platform is looking quite a bit less healthy than it once was, while Walmart has seen grocery services lose some ground in terms of consumer appreciation, according to a recently released ranking. Big News of the Week: Another Big Brand Break-Up. online spend.

Branding 139

Branding Retail Meeting Report 139

PYMNTS

JANUARY 16, 2019

Bebe, eCommerce, online store, loyalty program, clubbebe, website, online shopping, women’s fashion, women’s clothing, retail, news. The retailer bebe has launched a new online store and an enhanced customer loyalty program, partnering with Branded Online on both projects.

Online 113

Online Branding Retail Customer Experience 113

PYMNTS

SEPTEMBER 27, 2019

Brick-and-mortar retailers are expanding their efforts to provide customers with health and wellness services while taking steps to train their employees for healthcare roles. said in the announcement about the offering, “Walmart aims to be the market leader in providing retail workers a path to careers in growing fields like healthcare.

Branding 101

Branding Retail North Carolina Georgia 101

PYMNTS

JANUARY 31, 2019

Flipkart, the Walmart-owned Indian eCommerce player, and Amazon’s Indian unit are having a tough time meeting the deadlines under new eCommerce laws in the country. Under the new rules, foreign eCommerce companies are prohibited from owning a large stake in local online retailers and are prohibited from inking exclusive deals with merchants.

Meeting 129

Meeting Online Retail Operations 129

PYMNTS

FEBRUARY 14, 2019

From 7-Eleven to H&M , retailers are adopting digital payments and artificial intelligence (AI) technology to bring more convenient experiences to their customers. These are just some of the ways that these merchants are evolving to meet the commerce and payments needs of the modern-day connected consumer: .

Retail 129

Retail Online Payments United States 129

PYMNTS

JUNE 24, 2019

Retailers are getting smarter about artificial intelligence (AI), and the latest example of that innovative effort comes from Walmart. According to a new report , the retail chain, hoping to reduce checkout theft, is turning to cameras powered by AI, with deployments underway in some 1,000 stores.

Retail 184

Retail Innovation Examples Online 184

PYMNTS

MAY 12, 2017

Seattle startup FLEXE looks to enable online retailers to compete against Amazon’s logistics capabilities. “For the first time in history, eCommerce brands have an alternative to Amazon,” said FLEXE cofounder and CEO Karl Siebrecht. It will be interesting to see if and how Amazon reacts.

Retail 108

Retail Online Seattle Branding 108

PYMNTS

OCTOBER 14, 2020

13) that it will partner with cross-border eCommerce company eShopWorld (ESW) to give Movado shoppers a localized, online shopping experience. From Movado’s side, the partnership will help prepare Movado, as well as its MVMT brand, to meet early holiday demand. Movado is hardly the only brand making moves online recently.

Video 181

Video Branding Meeting Retail 181

PYMNTS

MARCH 30, 2020

Consumers shopping in droves via eCommerce channels is hardly a piece of breaking news — for the better part of a decade, that has been obvious to anyone watching the retail space. They are, Fiserv Senior Vice President of Retail Solutions John Nicola told Karen Webster in a recent conversation — and in great numbers.

Retail 177

Retail social media Millennials Branding 177

PYMNTS

NOVEMBER 29, 2019

you could be gearing up to buy gifts in store or online. In a season where tradition is key, retailers are setting new ones with the help of emerging products and services on this Black Friday. Rethinking Conventional Retail Wisdom . Shoppers weren’t done with physical retail; they just wanted something different.

Retail 151

Retail Innovation Online Meeting 151

PYMNTS

DECEMBER 15, 2020

Keeping consumers invested and engaged is an eternal challenge for retailers. Merchants must constantly reevaluate their customer-targeting efforts to suit the latest commerce developments, and many are pivoting from brick-and-mortar advertising to focus their outreach online or via social media channels. A Question Of Loyalty.

Payments 236

Payments social media Branding Study 236

PYMNTS

OCTOBER 18, 2018

To learn more about their customers and increase foot traffic, retailers are testing out new business ideas. In some cases, retailers are dedicating small spaces to brands inside their brick-and-mortar stores. The vast majority of retailers believe in trying new business approaches.

Innovation 145

Innovation Retail Online Branding 145

PYMNTS

SEPTEMBER 10, 2018

To bring higher-end products to its website, Walmart had courted brands like water-filtration company Katadyn for months. As part of its efforts, the retailer gave some brands the opportunity to determine how outside sellers on the its website price and display their products. These brands are objecting because of pricing.

Branding 101

Branding Retail Michigan Online 101

PYMNTS

JUNE 8, 2020

The COVID-19 pandemic has led consumers to try digital tools for grocery shopping, and the total number of online grocery orders in the U.S. That month saw 40 million customers head online to shop for groceries, and these customers are expecting their preferred chains to keep up with that shift. . reached a record 62.5

Online 144

Online Mobile Tools Retail 144

PYMNTS

SEPTEMBER 12, 2018

The battle is on for dominance in online apparel, and Amazon is closing in on $30 billion in gross apparel and footwear sales that could put it in the lead ahead of long-time market leader Walmart. Along with the growth of Prime and web traffic, well-known brands have joined Amazon’s platform, such as Chico’s FAS.

Online 100

Online Branding Retail Trends 100

PYMNTS

AUGUST 24, 2020

Retailers are not just looking to donate a percentage of profits to a charity or cause, either, but are also seeing it as a way to foster customer engagement. Donating to a variety of charitable causes can expand customer reach for retailer engagement. Consumers now are socially conscious and holding brands accountable,” he said. “I

Online 142

Online Rhode Island New York Retail 142

PYMNTS

JULY 20, 2018

In addition, Chef’d announced in May that it had partnered with Byte Foods to bring its meal kits into 100 of Byte’s unattended retail locations in California. And, in a more traditional brick-and-retail sense, Chef’d also announced in May that it has entered into distribution deals with several grocers.

Operations 100

Operations Retail Branding New York 100

PYMNTS

DECEMBER 3, 2018

Mastercard and Next Retail Concepts announced a new way to shop online this holiday season, with a new digital environment that lets shoppers browse and buy as if they were in a physical store. In a press release , the two companies announced they are launching the platform with Fred Segal, the retail brand.

Retail 109

Retail Los Angeles Branding Customer Experience 109

PYMNTS

JANUARY 3, 2020

Some retailers might be taking that to heart in this new year as part of the larger and ongoing effort to breathe new life into brick-and-mortar retail — a struggle that has been around almost as long as “The Simpsons” has, in fact. And other retailers are turning to alcohol to increase the appeal of their physical offerings.

Retail 139

Retail Virginia Florida Chicago 139

PYMNTS

MAY 24, 2019

The big difference with Fitz Frames, Schlumberger noted, is that it is meeting customers where they live – or at least where they communicate. Shoppers can then check out using a credit card, debit card, Apple Pay or health savings account (HSA) / flexible spending account (FSA) at launch. Solving Glasses.

Branding 134

Branding Online Mobile Ohio 134

PYMNTS

JANUARY 21, 2020

And nowhere is that aphorism better illustrated over the last decade than with the statistic that more than 90 percent of all retail sales took place at brick and mortar stores. It gave retailers the illusion that digital was the retail cart driven by the physical store horse. The answer, she noted, is complex.

Retail 168

Retail Innovation Data New York 168

PYMNTS

AUGUST 2, 2019

For years, it was thought that apparel, if not an eCommerce-proof area of retail, was at least an eCommerce-resistant one. For ultra-casual clothing, where fit isn’t a hugely important consideration and the price point is low enough, buying online was viewed as a reasonable option. It is a very strongly felt need that we meet.

Online 124

Online Retail Branding Trends 124

PYMNTS

FEBRUARY 12, 2019

Imran Khan, who spent three years at Snap as chief strategy officer, has created a new retail company, Verishop , which aims to “bring joy back to online shopping, and do it at scale with the ease of online purchasing and fast delivery we’ve all come to expect.” Finders Keepers and N:Philanthropy.

Branding 140

Branding Online Retail Leadership 140

PYMNTS

AUGUST 17, 2020

The Commerce Department released July’s retail sales last week, showing an increase in seasonally adjusted retail spending – up 1.2 Analysts reported that physical retail sales, seasonally adjusted, were up 2.7 And what we also see is only one part of the retail sales story. percent growth in June.

Retail 335

Retail Branding Online Report 335