PYMNTS

JULY 6, 2020

If your business touches retail in any way, it might pay to follow a few important breadcrumbs. Last week, Constellation Brands purchased Empathy Wines , a direct-to-consumer (DTC) eCommerce business that sells wines from California vineyards. That quarter, Nike CEO John Donahoe said that digital represented 30 percent of Nike’s sales.

Retail 259

Retail Meeting Branding Maine 259

PYMNTS

NOVEMBER 27, 2020

That influx of users new to digital paths and processes has created pressure in the market for brands to leverage video content. When banking customers see videos about card products that better explain the features, card spending ticks up on average by 30 percent, he said. It’s a story best told in the numbers.

Video 209

Video Branding Examples Cards 209

PYMNTS

SEPTEMBER 3, 2019

Two hundred and seventy-four years later, those words are the perfect framework for understanding what will define the next decade of innovation in payments and any ecosystem that touches it. Sometimes those innovations disrupted old models and players; other times they made them better and more efficient. The Invisible Innovators .

Innovation 223

Innovation Payments Branding Cards 223

PYMNTS

NOVEMBER 8, 2018

In a bid to increase loyalty, merchants are driving innovations in their stores. To that end, some brick-and-mortar retailers have begun to offer rewards programs for the very first time to bring shoppers through their doors. Retailers are taking new approaches to the way they attract customers.

Innovation 178

Innovation Las Vegas Payments Fort Worth 178

PYMNTS

NOVEMBER 7, 2019

Retail technology is undergoing big changes in the restaurant world, and that includes the drive-thru. Some brands like McDonald’s are turning to voice recognition technology to keep orders moving. The latest development in retail camera use comes from the drive-thru lanes of the fast-food industry, according to the Financial Times.

Retail 103

Retail Innovation Mobile Google 103

PYMNTS

SEPTEMBER 9, 2016

Williams-Sonoma ’s existing credit card portfolio will be acquired by Alliance Data , a Columbus, Ohio-based credit card services business, to provide a private-label, co-branded credit card program. “Williams-Sonoma has always embraced innovative customer engagement strategies.

Branding 100

Branding Cards Columbus Ohio 100

PYMNTS

MARCH 25, 2019

To help meet customer expectations in the digital age, retailers have to know who their shoppers are and what they want. While eTailers already have this information about consumers, brick-and-mortar retailers don’t have this in-depth knowledge. They can also help capture the ages, genders and emotions (in some cases) of shoppers.

Retail 198

Retail San Francisco Houston Branding 198

Bank Innovation

DECEMBER 26, 2019

N26 is building out its perks ecosystem, adding partnerships with new brands at a rapid clip. This month, the company partnered with scooter rental company Lime and online travel platform Booking.com to offer added rewards to customers who transact using their N26 debit cards.

Branding 221

Branding Cards Online Data 221

PYMNTS

AUGUST 28, 2020

Gourab Basu , vice president of global network processing at Visa, tells PYMNTS how deep learning keeps card (and card not present) transactions flowing. New Report: Helping Retail Treasurers Navigate The Digital D2C Shift (“How To” Playbook). Chipotle’s Chief Restaurant Officer On What’s Next For Restaurants.

Retail 208

Retail Los Angeles San Francisco Online 208

Bank Innovation

OCTOBER 15, 2019

To Citibank, the world’s largest credit card issuer, cards are driving revenue and deeper relationships with the brand. On Tuesday, the bank reported that, in North America, revenue from branded cards grew 11% to $2.3

Cards 199

Cards America Branding Report 199

PYMNTS

JUNE 4, 2020

Online commerce has soared during the pandemic, prompting retailers of all types and sizes to leverage how they use digital channels to bring back customers while a full return to physical retail remains months away. But given the depth of losses that brands like Gucci have seen, that won’t make up the lost revenue.

Retail 132

Retail Branding Online New York 132

PYMNTS

SEPTEMBER 14, 2020

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. A combination of forces — Netflix’s own content and technology innovations and advances in hardware and software — helped them consistently attract more eyeballs.

Innovation 245

Innovation Video Course Meeting 245

Bank Innovation

AUGUST 22, 2018

JPMorgan Chase announced that it was rolling over customers with a Chase Premier Platinum checking account to its better-known consumer brand, Chase Sapphire.

Branding 186

Branding ATM Cards America 186

PYMNTS

FEBRUARY 11, 2020

To help diners make the best use of their mobile devices to order meals, quick-service restaurants (QSRs) are tapping into mobile innovations. From Dunkin’ Brands to Grubhub , QSRs and ordering platforms are driving innovation with mobile ordering technology. QSRs are expanding their mobile order-ahead capabilities.

Mobile 144

Mobile Innovation Fraud Branding 144

PYMNTS

MAY 1, 2020

Retail is not the same as it was at the beginning of 2020 — in fact, it isn’t the same as it was a mere month-and-a-half ago, given the quick and sweeping changes that COVID-19 has brought in its wake. Amid economic uncertainty, certain retailers are adapting and innovating in ways we haven’t seen before,” Molnar told Webster. “In

Retail 197

Retail Innovation US Customer Experience 197

PYMNTS

OCTOBER 15, 2020

Herrick expects that ReplyBuy and Airship will create a holistic ecosystem, allowing retailers to use its engagement technology to acquire customers and then use conversational commerce to retain them and grow their value. The voice activation may come back with one brand or a few, as well as suggested websites or stores.

Retail 188

Retail Technology Branding Mobile 188

PYMNTS

APRIL 25, 2019

Shopify announced it has launched a new retail hardware collection to improve in-person shopping for some of the world’s fastest-growing brands and their customers. Digitally native brands want to build loyal audiences through retail locations, and we’ve designed the best products to help them achieve this success.”.

Retail 122

Retail United States Branding Cards 122

PYMNTS

JULY 28, 2020

Consumers are also changing how they pay for their purchases, with a recent study finding that debit card spend was up 11.7 Consumers today are especially likely to use their debit cards for their eCommerce purchases or to make in-store purchases with mobile wallets, and card-not-present (CNP) transactions represented 43.1

Cards 212

Cards Rhode Island Payments Online 212

PYMNTS

AUGUST 15, 2019

Citigroup reported that its July credit-card delinquency rate increased to 2.91 cardmembers to apply their points in real time when shopping and dining,” Mary Hines, head of customer engagement and innovation, Citi Branded Cards, said at the time. percent in July, up from 2.56 percent in June.

Cards 197

Cards Branding Report Innovation 197

PYMNTS

DECEMBER 28, 2018

Shoppers had new opportunities to buy groceries without having to walk through the aisles of their local supermarkets or wait in line at checkout counters this year, as grocers rolled out digital innovations in shopping and payments. It allows them to fully immerse themselves into the retail space with convenience and efficiency.”

Innovation 194

Innovation Sacramento Retail Kentucky 194

PYMNTS

AUGUST 26, 2019

To provide men’s personal care items that feel like premium brands at accessible price points, eCommerce innovators are building product lines through the direct-to-consumer (DTC) model. Founder Matt Mullenax was inspired to start the brand after cutting his teeth in the DTC world as an early employee at Bonobos.

Branding 163

Branding Minneapolis social media Company 163

PYMNTS

SEPTEMBER 14, 2018

Cashierless stores aren’t just for mega retailers like Amazon to sell prepared food from their kitchens or products from other producers: Beverage brands, among other companies, are getting into the action and choosing this checkout experience for stores that showcase their own products IRL (“in real life”) as a marketing tool.

Branding 139

Branding Marketing San Francisco Seattle 139

Bank Innovation

FEBRUARY 23, 2016

We are proud fintech nerds, and for five years we have marked the Coolest Brands in Banking on Bank Innovation based not on the type of sunglasses worn by a CEO, but on the Read More. When we think of cool, James Dean doesn’t immediately come to mind. The app Songsterr does.

Branding 150

Branding Innovation Fintech social media 150

PYMNTS

AUGUST 22, 2019

Williams started The Sock Spot website and started to reach out to brands. Now, he has more than a dozen brands with access to many different types of socks. They can swipe their card to have a product dispensed, or they can add multiple products to their cart, change the quantities as needed and then check out all at once.

Retail 140

Retail San Francisco Austin Samsung 140

PYMNTS

JUNE 10, 2020

Motivating a change in consumers or retailers is not always easy work, a reality evidenced by the plodding pace of contactless payments in the U.S. That has motivated a sea change as brands and physical retailers are working to rebuild their consumer experiences around digital, she said.

Retail 149

Retail Payments Branding Video 149

PYMNTS

JANUARY 15, 2021

Digital greeting card and gifting company Givingli has chosen Blackhawk Network to provide its app users with digital gift card selections. Givingli is an app that brings together greetings created by indie artists, customization functionalities, and gifts from brands, according to a Thursday (Jan. 14) announcement. “We

Technology 187

Technology Cards Branding US 187

PYMNTS

APRIL 23, 2019

Innovations run the gamut from promo codes to coupons and quick-response (QR) scans in addition to other features such as delivery tracking. Overall, merchants in the $1 trillion accommodation and food services market see digital innovation as key for staying competitive in the space. percent — innovated to remain competitive.

Innovation 150

Innovation Payments Apple Meeting 150

PYMNTS

JULY 27, 2020

“Given the seismic shift to digital, the COVID-19 pandemic is forcing retail to achieve innovation in three to six months that would otherwise have taken three to five years. The pandemic has brought uncertainty to many businesses, but at the same time, it has sparked innovation,” said Ro Bhatia , chief operating officer at sticky.io.

Apple 206

Apple Branding Innovation Retail 206

PYMNTS

JULY 25, 2019

Recent days have brought new evidence of the importance of robust loyalty and rewards problems in retail, an areas of ongoing innovation, and a way for merchants of all types to stand apart in a fiercely competitive industry. Retail Card Programs. The move adds to Trax’s stable of retail tech. Value of Location.

Retail 132

Retail Cards Mobile Video 132

PYMNTS

JULY 22, 2019

Much of the excitement surrounding automated retail — aka cashierless retail — has been driven by Amazon Go, but the enthusiasm for “just-walk-out” technology has been tempered by the stores’ limited locations. The next wave of automated retail might be heralded by U.K.-based Unattended Retail Can Boost Sales.

Innovation 125

Innovation San Francisco Retail Study 125

Bank Innovation

DECEMBER 9, 2019

Corporate card and financial product startup Brex is best known as an enabling platform for businesses, with a focus on startups. The three-year-old company, which is reportedly valued at $2.6 billion, initially spread the word about its offerings through word-of-mouth referrals. But that’s quickly changing.

Branding 221

Branding Cards Report Company 221

PYMNTS

DECEMBER 4, 2020

Mastercard Intros Mobilized Virtual Cards; Defines Intersection Between Functionality And Security. The virtual card offers a strong value proposition for corporates in the form of enhanced security and control over spend. But without support for mobile wallets, v-card adoption can lag. Fun, Cool And Otherwise Interesting.

Cards 151

Cards Data Mobile Survey 151

PYMNTS

JUNE 5, 2019

Cards (as in prepaid, stored-value cards that consumers can use for gambling, payroll and a variety of other uses, many of them novel) are only half the battle. To get a sense of how the world of payments and cards has changed, Cregan told Webster a story about a conference he attended in Las Vegas in 2009. Take payroll cards.

Cards 158

Cards Las Vegas Innovation Mobile 158

PYMNTS

DECEMBER 26, 2019

But before we shut the door on 2019, it bears taking a moment to note how much the world of retail has changed in the last year, a fitting capstone on a decade that has seen retail as the American consumer commonly knew it taken to the ground and rebuilt nearly from the foundations. Lesson 1: Think Big . “We

Retail 135

Retail Branding Course Charlotte 135

PYMNTS

FEBRUARY 13, 2019

During this time, retailers and tech companies are bringing integrated shopping experiences into the sites and apps where consumers spend the most time. Retailers, then, can make the sale in the moment — with the help of contextual commerce. And eCommerce retailers are launching live content of their own.

social media 139

social media Innovation Google Retail 139

PYMNTS

DECEMBER 3, 2019

Though commercial card innovation has recently hit an acceleration point, there is still plenty of room for progress. Power took one key friction point of the small business (SMB) credit card market to task. “Basics like credit card terms, and benefits and services, are the lowest-scoring factors in our study.

Cards 101

Cards Innovation Tools Study 101

PYMNTS

FEBRUARY 19, 2019

Those who work in and around high tech and innovation are lulled into a narrative about progress being on a march ever forward, rarely slowing, never stopping and certainly never turning around and marching in the wrong direction. . Once one gets outside of the top 25 banks in the U.S., The Soft Middle in Financial Services.

Innovation 160

Innovation Fintech Marketing Study 160