PYMNTS

JANUARY 27, 2017

SMS, mobile, social — the point is to open the lines and determine where the customer is mostly likely to communicate back. We help restaurant and retail chains to deliver personalized ad messages directly to individual customers across mobile, social, email, SMS and display media. Redefining Goals .

Los Angeles 100

Los Angeles social media Retail Marketing 100

PYMNTS

JULY 31, 2019

Call Blue Apron what you will: a struggling retailer, a comeback kid, a prime example of hype in the online world, a respectable survivor. The opportunity has not gone unnoticed by grocery stores and online delivery services, either, of course. Social Media’s Role.

Industry 100

Industry social media New York City Retail 100

PYMNTS

SEPTEMBER 28, 2019

The pods set up shop in places where the nap-needing tend to gather – university campuses and office spaces being their two main sweet spots – and offer the chance to book a 20-minute to two-hour nap online or on mobile with a few clicks or taps. Boston Med has offered Sleepio since 2016. But does it really work?

Boston 145

Boston Study Maine social media 145

Cisco

MAY 29, 2019

And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue. The potential cost of a poor user experience for mobile banking is high. And when it isn’t? They’re still shockingly high (some reports indicate upwards of 40%).

Customer Experience 72

Customer Experience Retail San Diego Study 72

Cisco

MAY 29, 2019

And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue. The potential cost of a poor user experience for mobile banking is high. And when it isn’t? They’re still shockingly high (some reports indicate upwards of 40%).

Customer Experience 48

Customer Experience Retail San Diego Study 48

PYMNTS

APRIL 16, 2018

That putting what is now the inevitable regulatory screws to social media platforms will impose unwieldly compliance costs on every player, making it harder for new players to emerge and scale, and thereby strengthening Facebook’s position. Anyone who gets it down to one minute should definitely get the Nobel Peace Prize.

Google 121

Google Data social media Branding 121

Independent Banker

MARCH 15, 2015

But does that same retail service trend, driven by the near ubiquity of online and mobile technology, really apply to the relationship-driven model of community banks? More than ever before, smartphones, mobile banking and simple Internet research enable customers to quickly find answers for their basic questions.

Community Bank 70

Community Bank Community Operations Retail 70

CB Insights

AUGUST 2, 2018

One of the biggest trends in fintech today is the rise of digital banking products like mobile checking accounts and new debit cards. US consumers aged 18+ make an average of 70 payments per month, with debit cards accounting for 32% of those purchases, according to a 2017 study by the Boston Fed. mobile-first bank accounts.

Cards 71

Cards Fintech UX Strategy 71

William Mills

MAY 11, 2016

As well as texting OTP to mobile phone when purchasing items. From Website: brandCrowder is a mobile, web-based “equity” crowdfunding platform. Then demo goes to mobile app where you can see investment ideas, recommendations, etc. Chip card reader for when customers are shopping online to improve security.

Video 40

Video Mobile social media Analytics 40

Fintech Labs Insights

APRIL 30, 2015

HQ: Boston, Massachusetts. Online auto insurance comparison site. Online & mobile payment solutions in Southeast Asia. Online real estate investment platform. Prepaid mobile wallet for fundraising. Payments via social media. Tags: Prepaid, gift card, non-profits, mobile. DriveWealth.

Las Vegas 12

Las Vegas Company North Carolina Fintech 12

Independent Banker

SEPTEMBER 30, 2021

Building trust in your institution has a lot to do with technology, from implementing strong data security practices to humanizing your online customer interactions. With much banking moving online or to smartphones, interactions with customers can be less frequent. Use social media to build trust. Focus on community.

Community 139

Community Community Bank social media Security 139

PYMNTS

JUNE 1, 2017

Is your information secure online? For instance, social media scored low on the confidence scale, meaning users felt their information was not secure on these platforms … yet that’s where people posted the most personal information that can be used for identity theft. Are you sure?

Security 180

Security Report Fraud social media 180

CB Insights

MARCH 13, 2019

New York, Boston, Chicago, and Nashville, among other cities, all played host to newly minted unicorns last year. Company Description: Circle Internet Financial is a Boston-based cryptocurrency company offering a crypto exchange platform, money transfers, and investment services. Circle Internet Financial. Valuation: $3B. Zume Pizza.

San Francisco 77

San Francisco Company US California 77

William Mills

MAY 9, 2018

HQ: Boston, MA. Now showing a combo consumer/mobile and platform on the CSR side. Fiserv is highly regarded for its leadership and innovation, and award-winning solutions for mobile and online banking, payments, risk management, data analytics and core account processing. HQ: Boston, MA. Website: projectfinance.io.

Security 40

Security Samsung Strategy San Jose 40

PYMNTS

MARCH 19, 2018

In the last few months alone, we’ve seen snow in Rome and three powerful nor’easters in Boston in the space of two and a half weeks — with some forecasts predicting a fourth this week. A Google search directed me to an online merchant that sent them to me (from Italy) four days later. To be relevant now, a business needs scale.

Google 148

Google Apple Retail Millennials 148