PYMNTS

JULY 31, 2019

Call Blue Apron what you will: a struggling retailer, a comeback kid, a prime example of hype in the online world, a respectable survivor. Once they made their Blue Apron meals, he says they couldn’t stop talking about it and sharing photos of what they made on social media.” Presto Eats is a good example of that.

Industry 100

Industry social media New York City Retail 100

PYMNTS

OCTOBER 20, 2017

Unhappy customers complain to family and friends, or even worse, take to social media and business review sites to air their complaints for the world to see. Aloft Hotel — Boston Seaport & Santa Clara, California. Last December, 10 rooms at the Aloft Hotel in Boston’s Seaport got smart.

Las Vegas 108

Las Vegas Los Angeles Hawaii California 108

PYMNTS

MARCH 17, 2017

And on the whole, the Innovation Awards Gala at Boston’s famous Fenway Park didn’t quite have the “wrong card” drama that came included with the Oscars this year — but we are inclined to view that as a feature, not a bug. Alexander questioned, for example, how Adm. Developing those technologies of the future.

Innovation 175

Innovation Payments social media America 175

William Mills

NOVEMBER 2, 2017

This year’s HubSpot Inbound conference was held at the Boston Convention and Exhibition Center September 25-28. Ye also addressed how consumers now search the way they talk, for example, “good restaurants near me” would have been an absurd search term five years ago. Other sessions focused on the importance of visual content.

Conference 40

Conference social media Tools Video 40

Independent Banker

MARCH 15, 2015

Customer contact centers are reshaping retail service for the technology age. But does that same retail service trend, driven by the near ubiquity of online and mobile technology, really apply to the relationship-driven model of community banks? By Phil Britt. Sure, call me if you want. However, Cornerstone Advisors Inc.—a

Community Bank 70

Community Bank Community Operations Retail 70

Independent Banker

SEPTEMBER 30, 2021

Building trust in your institution has a lot to do with technology, from implementing strong data security practices to humanizing your online customer interactions. However, Silsby says technology also can free up time for employees to have more meaningful interactions. Use social media to build trust. Be authentic.

Community 139

Community Community Bank social media Security 139

CB Insights

MARCH 27, 2019

Facebook, for example, disclosed that an unprecedented data breach in September 2018 exposed the social media accounts of up to 90M users — including login credentials — effectively compromising access to any site that lets users log in with their Facebook account. Collectively, FAMGA has poured nearly $2.5B Confirm.io

Google 76

Google Apple Security Data 76

PYMNTS

FEBRUARY 15, 2020

Designers, models, fashionistas and social media luminaries descended on the city for a series of shows by the biggest names in design, aiming to let the world know what will be “in” this year, and what is “out.” In many ways, 2020’s version of New York Fashion Week was much like any other year.

New York 177

New York social media Los Angeles Trends 177

William Mills

MAY 11, 2016

Race Data brought bank client on stage who is thrilled with the product, he also states that the technology gives context to bank call center employees as well. ^KT. Katerina Frolovicheva (MD, Technologies Innovations). Demo: In Instagram – Example dude sees an ad for sunglasses from a bank called Genius.

Video 40

Video Mobile social media Analytics 40

Celent Banking

MARCH 28, 2017

Over the past few weeks we have been previewing various content themes we will be discussing at our Insight and Innovation Day in Boston on April 4th. Blockchain: given how many banks have started exploring blockchain and other distributed ledger technologies, we were hoping to see some nominations describing their efforts in this space.

Innovation 100

Innovation Boston blockchain social media 100

CB Insights

JULY 17, 2018

The old guard of American dining are switching up their games to compete: McDonald’s is adding self-serve kiosks to many of its franchises, upping the ante with mobile order technology. Vegan fast casual: By Chloe (NYC, Boston, LA, Providence, London). Not to mention piloting autonomous pizza making and delivery.

San Francisco 69

San Francisco California United States CA 69

CB Insights

MAY 10, 2018

Before Bruce Doolin Henderson opened the doors of Boston Consulting Group on July 1, 1963, the concept of “competition” barely existed in American business culture, let alone the concept of strategy. “The underlying principles of strategy are enduring, regardless of technology or the pace of change.”

Strategy 78

Strategy Management Analytics Tools 78

PYMNTS

MARCH 19, 2018

In the last few months alone, we’ve seen snow in Rome and three powerful nor’easters in Boston in the space of two and a half weeks — with some forecasts predicting a fourth this week. Robotics and technology are taking jobs from people who need them the most, it’s said. The number of new businesses is at an all-time low.

Google 148

Google Apple Retail Millennials 148