PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. Pharmacy operator CVS , for example, experimented with a program in Boston in which shoppers received free delivery on prescriptions and eCommerce purchases as well as other perks. Just under half — or 45.9

Innovation 166

Innovation Retail social media Apple 166

PYMNTS

JULY 21, 2017

Even as consumer expectation rises, a mere 25 percent of retailers are confident that they’re meeting the omnichannel demands of the retail industry, according to Boston Retail Partner research. And both retailers and CPG companies face competition from online superstores, such as U.S.

Retail 137

Retail social media Customer Experience Boston 137

PYMNTS

JUNE 25, 2018

Then I went to Whole Foods on the North Shore of Boston Saturday morning to do some grocery shopping. Another had an offer with a promo code to get $10 off my first online order, which would be delivered free to my front door in two hours or less once I linked my Prime account to Whole Foods. Prime Time at the Grocery Store.

Retail 156

Retail Branding Millennials Online 156

CB Insights

SEPTEMBER 26, 2018

This summer, Nike unveiled its latest brick-and-mortar venture in Los Angeles: Nike by Melrose, a physical store that uses local online shopping data to determine its in-store inventory. Learn about the technologies, innovations, and strategies that retailers can leverage during the holidays. Major retailers and brands go local.

Retail 64

Retail Los Angeles Strategy Community 64

Banking 2020

NOVEMBER 13, 2015

Articles via USA Today, Payments Today, The Financial Brand and Bloomberg. Jim Marous explores the strategies that banks and credit unions can implement to create better services and experiences. What have you been reading? Let us know in the comments section below or Tweet @bankingdotcom.

Mobile 40

Mobile Boston Payments Security 40

PYMNTS

JUNE 20, 2019

The release also noted, “Additionally, restaurants will have a simplified look into their in-store, online, and delivery orders all in one unified location.”. Over 400 Dunkin’ restaurants throughout the five boroughs of New York City are now offering delivery through Seamless, Grubhub’s New York brand.

Mobile 116

Mobile Jacksonville New York City New York 116

PYMNTS

JANUARY 27, 2017

Digital companies like Amazon have long demonstrated the effectiveness of precision marketing through online and social media, but it’s been impossible for restaurants and retail operating in the brick-and-mortar world to duplicate those capabilities,” said Jain. They also accelerated the adoption of our new online ordering platform.

Los Angeles 100

Los Angeles social media Retail Marketing 100

CB Insights

SEPTEMBER 6, 2017

The company has a digital-first strategy, and reports roughly a third of its business runs through its app. MiniLuxe is a nail and beauty lifestyle lounge with locations in Dallas, Rhode Island, Los Angeles, and Boston. Follain is a healthy beauty store with locations in Boston, Washington DC, and Nantucket. Oh My Cream!

Maine 70

Maine Capital Rhode Island DC 70

Cisco

MAY 29, 2019

According to JD Power, “Nearly 90% of retail banking customers who are highly satisfied with the advice provided by their financial institution say they “definitely will” reuse their bank or credit union for another product” (The Financial Brand). And those abandonment rates? Ultimately, customers want to be known and valued.

Customer Experience 72

Customer Experience Retail San Diego Study 72

CB Insights

DECEMBER 19, 2017

Formerly beloved brands such as Aeropostale, American Apparel, and PacSun bit the dust in 2016, and the pace of retail deaths has accelerated since then. Additionally, many of these physical retailers have lost the cache they once had as new direct-to-consumer brands with a hyper-focus on specific products have taken off.

Retail 78

Retail Branding Company Capital 78

PYMNTS

FEBRUARY 18, 2019

I hosted a digital discussion last week with an executive from Sift with more than 15 years of experience building trust and safety organizations for some of the biggest digital brands in the world – including Google , Facebook and Square. Most also know that to do that, they have to pay attention to doing right by those stakeholders.

Cards 169

Cards Course Study New York 169

Cisco

MAY 29, 2019

According to JD Power, “Nearly 90% of retail banking customers who are highly satisfied with the advice provided by their financial institution say they “definitely will” reuse their bank or credit union for another product” (The Financial Brand). And those abandonment rates? Ultimately, customers want to be known and valued.

Customer Experience 48

Customer Experience Retail San Diego Study 48

CB Insights

AUGUST 2, 2018

This strategy makes sense, as younger clients are most open to trying new fintech products: about 60% of US bank customers say they are willing to try a financial product from a tech firm they already use, and that number rises to 73% for customers aged 18 — 34. Strategies for enticing customers. How the products work.

Cards 71

Cards Fintech UX Strategy 71

Banking 2020

FEBRUARY 2, 2016

Yes, retail for sure—a quick search online turns up hundreds of stories about retail omni-channel. For example, a new report from consulting firm Boston Retail Partners states 85% of retailers say that ‘unified commerce’ is a top priority for the year ahead, and many merchants are well on their way. There’s certainly a lot going on.

Retail 40

Retail Strategy Boston Industry 40

CB Insights

MAY 10, 2018

Before Bruce Doolin Henderson opened the doors of Boston Consulting Group on July 1, 1963, the concept of “competition” barely existed in American business culture, let alone the concept of strategy. Before BCG and McKinsey and Bain, most business people dismissed “strategy” as something for generals and political campaigns.

Strategy 78

Strategy Management Analytics Tools 78

PYMNTS

OCTOBER 13, 2016

According to Andrea Boetti, vice president of global business development at Fortumo, although Asia has the highest growth in online content consumption, digital merchants often have difficulty collecting payments because many consumers do not have a credit card. Carrier billing allows uses to make online payments. But In the U.S.,

Mobile 100

Mobile Payments Apple Samsung 100

PYMNTS

SEPTEMBER 10, 2018

Uber rode the tailwinds of smartphone adoption, app stores, well-developed technologies like GPS and (at launch) well-established mapping software provided by Google to blend the online and offline worlds around a consumer experience that before lacked certainty and reliability. But that’s just one side of the Uber ecosystem.

Innovation 146

Innovation Cards Payments San Francisco 146

CB Insights

SEPTEMBER 26, 2018

” Here, a team of over 60 professionals in healthcare, design, IT, and project management work around a business strategy called design thinking. Innovation centers across the globe in Boston, London, California, and Shanghai serve as regional hubs that can connect with local entrepreneurs, scientists, and technologies.

Innovation 73

Innovation Cleveland New York New York City 73

Javelin Strategy & Research

JUNE 21, 2014

I had the pleasure of speaking at NextBankUSA in Boston the other week on the Future of Payments, as I see them. They have also mentioned the use of drone delivery, although this one looks more than a little sci-fi for now (along with providing inspiration for a brand new sport I’ll call for now “Skeet Shopping”). What can I say?

Google 70

Google Apple Retail Boston 70

PYMNTS

AUGUST 9, 2018

It’s a tall order for a Boston-based furniture company – but Wayfair has always thought big, even when it was very, very small. So small, in fact, that when it first started in 2002, the entire operation fit easily into the spare bedroom of Co-founder Steve Conine’s Boston home. As of today, that one-room idea has grown to $6.6

Boston 101

Boston Branding Retail Examples 101

William Mills

MAY 11, 2016

Virtual reality – Where your can see your investment plan and strategy visually and interactive. Chip card reader for when customers are shopping online to improve security. Integrate with any online merchant site. Customers can store all of their online profiles in one secure location to improve user experience.

Video 40

Video Mobile social media Analytics 40

PYMNTS

NOVEMBER 14, 2018

The move, according to CVS CEO Larry Merlo, will change the face of the CVS brand going forward, as it moves to take a more active and avid approach to influencing better health outcomes while at the same time reducing healthcare costs across the board.

Apple 131

Apple United States Boston Branding 131

Independent Banker

SEPTEMBER 30, 2021

Building trust in your institution has a lot to do with technology, from implementing strong data security practices to humanizing your online customer interactions. But for most community banks, building a trustworthy brand isn’t a conscious effort. “I By Ed Avis & Elizabeth Judd. Invest time in building trust. a Washington, D.C.-based

Community 139

Community Community Bank social media Security 139

CB Insights

APRIL 24, 2018

E-commerce sales growth is pulling ahead of total retail sales ( 17% vs. 6% for year-over-year in Q4’17), and Amazon is controlling upwards of 40% of online sales in the US, according to the US Department of Commerce and Slice Intelligence, respectively. ” — Alistair Davidson, CFO, Ikea.

Retail 59

Retail Trends Technology Branding 59

NCR

FEBRUARY 23, 2018

The growth of mobile banking over the last few years is a trend that should put the technology at the heart of every financial institution’s strategy. This is a message that US banks appear to be hearing loud and clear, at least according to the findings of a recent study by the Federal Reserve Bank of Boston.

Mobile 72

Mobile US Payments Study 72

PYMNTS

SEPTEMBER 6, 2016

Online retailers will be where we shop. Shift Number One | The Shift To Buying Online. We’ve been watching online sales now grow — even double — year over year, for many years now, but it’s still tiny, overall. Who in the world ever thought that there’d come a day when groceries would be bought online ?

Payments 100

Payments Online Mobile Retail 100

CB Insights

SEPTEMBER 4, 2018

They are a diverse group of players, ranging from automotive industry stalwarts to leading technology brands and telecommunications companies. A few of the companies or brands listed below belong to the same parent organization, but are detailed separately if they are operating distinct autonomous development programs.

System 78

System Technology Michigan California 78

PYMNTS

SEPTEMBER 19, 2016

The media has declared chatbots the digital version of the little black dress: a technology staple that every brand must now have and every payment type must now commerce-enable. But the most effective strategy for getting credentials registered was the launch in 2014 of its digital P2P scheme: Red Envelopes.

Payments 100

Payments Mobile Apple Google 100

William Mills

MAY 9, 2018

Product distribution strategy: Direct to Consumer (B2C), through financial institutions. HQ: Boston, MA. Product distribution strategy: Through financial institutions, through other fintech companies and platforms. Product distribution strategy: Direct to Business (B2B). Website: projectfinance.io. Founded: August 2017.

Security 40

Security Samsung Strategy San Jose 40

CB Insights

OCTOBER 26, 2020

In the middle market (deals worth between $10M to $1B in value), private, online networks and SaaS tools are giving smaller company executives and brokers the ability to conduct M&A transactions on their own more quickly and far more affordably. It was buying them as part of a long-term strategy.

Management 78

Management Capital Company Marketing 78

PYMNTS

JULY 1, 2016

What we will say is that fun times with family, the dazzling display of fireworks and the perfunctory cookouts and beach time, truly and totally make this upcoming weekend one very big sizzle wrapped around what appears to be in Boston, at least, abundant doses of sunshine. Seriously a Sizzle!

New York 100

New York Lending Cards Retail 100

PYMNTS

OCTOBER 9, 2017

The modern-day department store, the intermediary that’s aggregated brands and buyers in a single physical location for more than 160 years, and the modern-day shopping mall, which has done the same for the last six decades, has steadily lost foot traffic, sales and profits to online competitors since about 2010.

Online 128

Online Google Branding Retail 128

PYMNTS

OCTOBER 9, 2017

The modern-day department store, the intermediary that’s aggregated brands and buyers in a single physical location for more than 160 years, and the modern-day shopping mall, which has done the same for the last six decades, has steadily lost foot traffic, sales and profits to online competitors since about 2010.

Online 112

Online Google Branding Retail 112