Banking 2020
APRIL 28, 2015
Unlike in the past, when more than two products from one bank made a customer loyal, customer behavior is fleeting and their expectations for digital banking is increasing every day, because technology is giving them numerous choices and control. He is a PMP and Certified Process Professional.
Gonzobanker
FEBRUARY 19, 2020
Fintechs can provide better design capabilities, improved customer experience, research states. Financial institutions are making fintech partnerships a key priority in 2020, according to a new study from Cornerstone Advisors. The annual What’s Going On In Banking study explores how senior executives from 300 U.S.-based
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Banking 2020
FEBRUARY 1, 2016
While banking apps are still relatively novel and are seen as risky by some cautious consumers, the move to mobile banking is gaining momentum as people begin to understand the technology and security behind these apps. And once customers discover the ease and efficiency of mobile banking, it’s hard to go back to anything else.
Banking 2020
JANUARY 26, 2015
Today, consumers interact with their banks via their smartphones, computers and other devices. Value of human touch: While technological developments such as digital banking bring conveniences to the lives of consumers, we often forget to realize the value of human contact. What have you been reading?
Banking 2020
JANUARY 21, 2016
New technologies and the growing number of mobile devices have prompted banking institutions to rethink their traditional way of doing business. But just because the technology is available, does it mean we should use it? Bank, “ The Balancing Act: U.S. By Dominic Venturo, Chief Innovation Officer, U.S. Of course not.
Banking 2020
FEBRUARY 6, 2015
Articles via Forbes, PYMNTS.com, Banking Technology and Bank Technology News. Meeting customers anywhere with omnichannel banking: There are more convenient, better ways to bank and consumers are quickly becoming aware of it.
Banking 2020
JUNE 9, 2015
Midsize banks (those with deposits between $2 billion and $33 billion) have traditionally been the leaders of customer satisfaction in the banking industry, but technology has advanced to the point where big banks and regional banks are closing the gap. Mobile and Digital Technology.
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