Remove Banking 2020 Remove Cards Remove Customer Experience Remove Technology
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Banks and Credit Unions View Fintech Partnerships a Key Growth Strategy for 2020

Gonzobanker

Fintechs can provide better design capabilities, improved customer experience, research states. Financial institutions are making fintech partnerships a key priority in 2020, according to a new study from Cornerstone Advisors. The annual What’s Going On In Banking study explores how senior executives from 300 U.S.-based

Strategy 120
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What Should a Bank Sound Like?

Banking 2020

A lot of retail banks talk about how they’re ‘customer-friendly’, even though no friend would use the language we see in a typical mortgage application, bank statement, or credit card letter. For one thing, regulators have been pushing banks to be simpler and more straightforward, so customers know where they stand.