Banking 2020

OCTOBER 30, 2015

With all due respect to tradition, our business is on the cutting edge, which includes a steady stream of new tools and technologies. Fewer than 40% use physical banks to conduct any banking activities other than using an ATM, and only 6% visit a branch on a weekly basis. It’s a potentially odd combination, to be sure.

Community 40

Community United States Survey Millennials 40

Fintech Labs Insights

SEPTEMBER 23, 2016

The solution features the user experience of Digital Insight’s Mobile Banking Apps , ensuring a familiar, retail feel, and includes TouchID and EyePrint ID biometric authentication options. He added that the combination of NCR and Digital Insight helped “ensure that the product continues to evolve as financial technology evolves.”

El Paso 12

El Paso Mobile Georgia Atlanta 12

William Mills

SEPTEMBER 9, 2016

From their web site: Based in San Francisco, MarketX was founded by a group of experienced professionals from finance, legal, and technology backgrounds. We try to leave a positive mark on the world through business and technology. Now showing the use case on a mobile device and an ATM. It looks like a pretty cool technology.

social media 40

social media ATM Mobile Customer Experience 40

William Mills

MAY 11, 2016

Banks are not experts in IT, so now they can leverage plug-and-play technology functionality. Corezoid is advocating for a “process focused” view of bank technology, by use of APIs. 2 out of 3 families live with financial stress, 50 million households in the US. This is a very sophisticated fraud detection technology! ^SR.

Video 40

Video Lending social media Analytics 40

Fintech Labs Insights

OCTOBER 16, 2016

In a $460 million deal, Texas-based ATM operator Cardtronics has acquired Canada-based DirectCash Payments. since DirectCash Payments has 25,000 ATMs around the globe, primarily in Australia, Canada, and the U.K. The agreement enables consumers to make transactions of up to £30 ($36.60) at 400,000 retail locations.

Trends 12

Trends Fintech blockchain America 12

William Mills

MAY 11, 2016

Race Data brought bank client on stage who is thrilled with the product, he also states that the technology gives context to bank call center employees as well. ^KT. Portfolio outlooks, recommendation.Provide retail and advisory users the insight they need with Polly Portfolio. Svyatoslav Ostrovsky (Head of Retail Digital Business).

Video 40

Video Mobile social media Analytics 40

PYMNTS

MAY 17, 2017

We got the inside scoop of what the ballpark of the future might look like from FIS’s Bob Legters, chief product officer of FIS Global Retail Payments, and David Wright, Minor League Baseball’s chief commercial officer — and what brought two such different organizations together to build it. One ball park and customer experience at a time.

Payments 101

Payments Community Jacksonville Community Bank 101

FICO

JANUARY 19, 2018

A textbook example of this would be Amazon and eBay disrupting the retail sector. Through their own innovations and an overall advancement in technology, online retailers attracted customers away from legacy retailers with a wide variety of choices, low prices, and high convenience.

Analytics 45

Analytics Millennials Retail Data 45

CB Insights

OCTOBER 31, 2019

Mentions of chatbots in earnings calls and press releases skyrocketed, and for many, it seemed that chatbots might be the next big disruptive technology. Today, the bots are still being used across industries like fintech, healthcare, sales and CRM, retail, and even law — and they’re having important, though quiet, effects.

Industry 78

Industry Examples Tools Retail 78

William Mills

MAY 9, 2018

Again another financial wellness platform using machine learning technology. A TON of really old technology is being used in mortgage lending. In fact, Fiserv recently sold ALL of their mortgage technology to a PE firm. Grounding your organization’s digital transformation in people, processes, and technology is critical.

Security 40

Security Samsung Strategy San Jose 40

CB Insights

MAY 15, 2019

DBS launched its Singapore innovation lab to break out of its “traditional banking mindset to think, behave, and deliver more like a technology company,” according to Neal Cross, chief innovation officer. Fidelity — Fidelity Center for Applied Technology (FCAT) and Fidelity Labs. JP Morgan Chase — Financial solutions Lab.

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Innovation blockchain Technology Groups 78