Jack Henry
APRIL 9, 2014
I thought about those events recently while reading a series of articles about managing the online user experience. In software circles, UX (User Experience) is the new buzzword. It''s important to remember that UX is just an online extension of good, old fashioned customer service. Is this vendor dedicated to customer service?
Jack Henry
JANUARY 28, 2015
In part one of this blog post we discussed what UI/UX is and why it’s important. In part two we will highlight some specific UI/UX influences and some best practices to consider when evaluating your digital channels. Let’s start with a UI/UX influence that you may have noticed more and more lately.
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BankInovation
SEPTEMBER 8, 2022
We’ve all heard the term user experience (UX) a lot in recent years, but what does UX actually mean for financial institutions and their digital payments platforms? In this article, we’ll let you know why UX design should be a vital part of your digital strategy.
Perficient
FEBRUARY 2, 2021
In his article, Delivering at the Speed of the Customer , Brian shares his insights on developing technology-based experiences at the speed customers expect in a digital first world. In his article, he references the popular “building a house” analogy, where the design process is very sequential.
PYMNTS
NOVEMBER 1, 2018
Or, as a recent CNBC article put it, quoting a source, “a mass extinction event.”. Among the latest chronicles of that struggle came this week via a CNBC article , which includes this quote from a 2016 McKinsey & Co. So far, at least, global banks are holding up, based on their most recent reporting periods,” the article says.
Perficient
SEPTEMBER 21, 2023
This article breaks down how data powers intelligence automation. It’s not new news and it doesn’t need to be complicated; it’s just a revolution of how we leverage data! Let’s take a quick dive into the data-driven universe of AI (i.e., intelligence automation).
South State Correspondent
JANUARY 23, 2023
Our innovation working group, called Spark, has been playing with the tool for the past several months, and this article details how we use it to jump our productivity by 20%. What are common UX issues for bank web pages? What Is ChatGPT? How should I pitch treasury management services?
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