Article Customer Experience Digital Banking Fintech 
Celent Banking
FEBRUARY 1, 2017
This is the third article in a weekly series highlighting trends and themes from Celent’s Model Bank submission process. Dan Latimore and Zil Bareisis led off with two great pieces on the evolution of the Model Bank Awards. Articles from this week on will explore some of the broader themes within each category.
PYMNTS
JANUARY 20, 2021
Shopee, the article says, has become a favorite for its free deliveries and low fees. This market is ready to become a new cornerstone of eCommerce, bringing a spate of rivalries and team-ups trying to build a new digital world and service varied customer needs. Sea is backed by U.S.
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Independent Banker
OCTOBER 31, 2021
As community banks seek to evolve, we bring together the best elements of wise business strategy and out-of-the-box thinking to invent new solutions for a better customer experience. We connect community bankers, fintech and regulators as part of this product development.
South State Correspondent
OCTOBER 26, 2023
In this article, we detail our thoughts and the trends we saw last week in Las Vegas from a banking perspective in hopes of giving you the flavor and insight from the conference without you having to walk 10 miles per day and listen to endless vendor pitches. It’s a whirlwind of education, deal-making, eating, and hugging.
Gonzobanker
JULY 27, 2022
Delivering a better customer experience is not the only way for banks to gain a competitive advantage. The segments that are more important than others is a clue to understanding a bank’s strategy. Historically, banks sold through branches and in (more or less) narrowly defined geographic areas. They’re wrong.
South State Correspondent
OCTOBER 28, 2022
Gartner focused on technology infrastructure, while Money 20/20 was around fintech and payments. While no presenter touched on it, it was all digital bankers could talk about. To the many community banks and fintechs that have tried creating a digital bank (or are thinking about this), the strategy is misaligned to its core.
Banking 2020
JUNE 12, 2015
Articles via Business Standard, American Banker, Credit.com, Wall Street Journal. Passwords are passé; biometrics is the future of banking: Banks are beginning to use biometrics to help authenticate customers, adding a level of convenience to banking for both consumers and financial institutions.
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