PYMNTS

APRIL 7, 2017

Amazon recently focused a bit of attention on smoothing out one of the rougher patches marring user experience and accessibility. Amazon recently fixed an early point of friction: the requirement that users enable Alexa’s skills via smartphone or web browser before they can use them. Here’s what we mean.

Google 101

Google User Experience Apple Retail 101

PYMNTS

AUGUST 10, 2017

It’s been a little over a year since our Digital Banking Tracker heralded the “ Dawn of Banking Voice Technology.” Now it’s more like the high noon of banking voice technology, with most major banks hosting their own incarnation — all with slightly different capabilities and adoption rates. Santander U.K. Santander U.K.

Security 156

Security Technology Fraud User Experience 156

PYMNTS

JANUARY 3, 2017

Rewards can help lure customers to a brand and keep them there. In a recent survey by Vantiv and Socratic Technologies, across 500 consumers, findings indicated that these buyers held, on average, 2.1 The fact remains that price is a competitive advantage or threat, depending on which side of the pricing war you’re on. credit cards, 1.3

Retail 137

Retail UX Cards Branding 137

PYMNTS

FEBRUARY 7, 2020

He said per reports, “The economic cost of building siloed systems in a world where citizens travel globally is really stupid, and where crime travels globally is even more stupid, and where technology is completely global is even three times more stupid.”. India’s Gaana Streaming Service Far Surpasses Apple, Spotify.

Google 123

Google Retail United States Online 123

PYMNTS

OCTOBER 8, 2018

“The media has declared chatbots the digital version of the little black dress: a technology staple that every brand must now have and every payment type must now commerce-enable,” Karen Webster wrote about six months into the great bot binge of the extreme excitement gunning up in the ecosystem around them. “And

Google 168

Google Samsung User Experience US 168

PYMNTS

DECEMBER 12, 2016

But not brand. Not only is mobile making gift giving easier and faster, but it is also making the recipient of the gift have that much more of a better user experience because they can store their gift card in their mobile wallets, in their mobile apps, and have them with them all the time.”. Therein lies a conundrum.

Cards 100

Cards Mobile Branding Retail 100

Cisco

APRIL 13, 2021

Banks can compensate for this disadvantage with their well-known brand and the high level of trust of their customers . In addition, they should always provide the information to the customer on the optimal channel (omni-channel strategy) in order to ensure the best possible user experience.

Examples 76

Examples Mobile Online User Experience 76

PYMNTS

MARCH 20, 2017

Touch of Modern was also one of the first eCommerce destinations to offer Apple Pay-enabled shopping. Customers come to us because they want us to do the heavy lifting for them to research new products that are differentiated in some way either through technology or design. Nordstrom Rack) or serving as a clearinghouse (e.g.,

Mobile 101

Mobile Resources Retail US 101

CB Insights

JANUARY 8, 2019

As Apple CEO Tim Cook has said, the healthcare market makes the smartphone market look small. With the release of the Apple Health Record and Apple Watch with a single-lead EKG, it’s evident that Apple has officially entered the healthcare space. Get the 76-page APPLE IN HEALTHCARE Report. Table of Contents.

Apple 78

Apple Data Industry Study 78

NCR

SEPTEMBER 1, 2017

Many hugely successful companies and globally recognized brands have demonstrated what can be achieved when design is placed at the heart of how a business operates. This is an approach that is being embraced by the likes of Barclays, BBVA and Bank of Ireland. The case for design in business. ” Integrating design into business culture.

Customer Experience 100

Customer Experience Strategy Innovation Virginia 100

PYMNTS

JUNE 29, 2017

Well, some of us did — mostly those who were willing to sleep on the sidewalk outside an Apple Store got it on day one. When the first version of Apple’s App Store launched in 2008, there were only 500 apps in it. million apps in the Apple App store, not to mention the additional 3.4 And on June 29, 2007, we finally got it.

Apple 150

Apple Mobile Innovation social media 150

PYMNTS

NOVEMBER 25, 2019

But as a recent Google announcement demonstrated, FIs are engaging with technology players in new ways as together, they seek to create ecosystems that offer new value to consumers. By providing a streamlined user experience, they can add value to the financial institution and the cardholder, putting themselves into the commerce stream.”.

Google 272

Google Fintech Payments Apple 272

Accenture

SEPTEMBER 30, 2019

It’s no secret that the big tech companies—especially the ‘GAFA’ of Google, Amazon, Facebook and Apple—are using data to personalise and target offers to customers, and getting better returns as a result. Subway has rebuilt its operating model to continuously run tests on customer experiences to optimise the journey of purchasing a sandwich.¹

Data 150

Data Customer Experience Analytics Case Study 150

PYMNTS

JULY 14, 2016

Well-established financial institutions often have big costs and outdated existing technology, which can make them slow to react to trends and developments in the rapidly evolving digital banking space. So we can actually build the bank of tomorrow based on the technology of today.”. The L-word and a banking app?

User Experience 100

User Experience Digital Banking Customer Experience Innovation 100

William Mills

MAY 11, 2016

Race Data brought bank client on stage who is thrilled with the product, he also states that the technology gives context to bank call center employees as well. ^KT. Demoing first with apple watch. Is this the first time we have seen an apple watch as apart of a demo today? Katerina Frolovicheva (MD, Technologies Innovations).

Video 40

Video Mobile social media Analytics 40

PYMNTS

MAY 5, 2016

But while the payments and mobile industries themselves are eager to get their technology into the hands of consumers, those consumers seem reluctant to adopt the new platforms. Like any hotbed of technological innovation, many competitors have emerged and crowded the marketplace with options. So, what’s the disconnect?

Mobile 100

Mobile Samsung Payments Apple 100

Insights on Business

APRIL 6, 2017

The Let’s Talk Payments article, How APIs Are Obliterating Technology Challenges , suggests the phenomenal increase in APIs is because we are “used to getting what we want – instantly – and, whether you know it or not, you have APIs to thank for that.“. They want a user experience that is designed, simple, easy to use, and innovative.

Las Vegas 194

Las Vegas Fintech User Experience Trends 194

PYMNTS

JANUARY 2, 2017

It was a busy year throughout the world of payments, with plenty of new technology making headlines along the way. Prpic and his team are hoping to use VR technology to transform luxury and high-end retail as we know it. McDowell said that he was not surprised to see such big names readily invest in the technology.

Retail 123

Retail Millennials blockchain Mobile 123

Fintech Labs Insights

MAY 30, 2017

CEO Miron Lulic urges you to think of the “serendipity” of real-time offers provided on platforms like airline fare aggregator Kayak, and imagine the same user experience in financial services. Finovate: What problem does your technology solve? . What is SuperMoney ? Here are his responses.

UX 22

UX Online Comparison Lending 22

William Mills

SEPTEMBER 7, 2016

Their technology is basically a card with a built in computer that lets the holder to change a credit card to a different type of credit card, or perhaps even a debit card. Perhaps there is a big bank in Canada that has embraced their technology. in 3 Rounds from 4 Investors, Most Recent Funding, M Series C on December 8, 2014.

Mobile 40

Mobile Cards Fraud Data 40

PYMNTS

DECEMBER 5, 2016

But mobile and other connected devices, the cloud, software platforms, new technologies, data, near-ubiquitous wireless internet and the imaginations of innovators have changed all of that. But, like retail, technology alone isn’t the savior – but an enabler for incumbents and innovators alike. The Commoditization Of Retail.

Retail 100

Retail Payments Mobile Innovation 100

PYMNTS

DECEMBER 5, 2016

But mobile and other connected devices, the cloud, software platforms, new technologies, data, near-ubiquitous wireless internet and the imaginations of innovators have changed all of that. Like retail, technology alone isn’t the savior but an enabler for incumbents and innovators alike. The Commoditization Of Retail.

Retail 100

Retail Payments Mobile Innovation 100