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Banks Say FinTech Innovation, Not Regulation, Is Now Their Fiercest Market Pressure

PYMNTS

Regulation has undoubtedly acted as a catalyst to major financial services trends in areas like small business (SMB) lending, faster payments and, most recently, open banking and collaboration with FinTechs. In its Global Banking Outlook 2018 survey , EY assessed 221 financial institutions across 29 markets. Optimism Up.

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4 Ways Chatbots Can Improve the Car Buying and Ownership Experience

Perficient

Sales and Marketing. We recently implemented a chatbot for a bank’s automotive lending division. It’s also important to note that while chatbots are key to seamless online experiences for customers, they need to be combined with a holistic marketing strategy to be most effective. Simple Questions. Payment Options.

Strategy 409
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5 New Marketing Competencies for Mortgage and Consumer Lending

ForwardBanker

When marketing mortgages and consumer loans, is it business as usual and the same-old-same-old for your community bank or credit union? Sure, certain marketing strategies will remain timeless — addressing customers by name when they interact with branch staff comes to mind.

Lending 28
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Are Banks Missing the Mark on Message?

Gonzobanker

According to recent research What’s Going On In Banking 2018, 64% of mid-size bank and credit union executives don’t believe their marketing strategies are future ready. Let’s define delivery here as the way the customer interacts with sales, marketing and service processes across the bank. What’s to be done?

Analytics 103
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Critical Steps to Improving Hyper-Personalization at Scale

FICO

CLARKE: AI/ML are necessary to personalize at scale, yet according to Forrester’s 2022 Data and Analytics survey , less than one-third of banking data and analytics decision-makers say their firm is currently using AI technologies to scale and optimize personalization. Lack of trust is creating an internal barrier.

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B2B Startups Welcome Another Unicorn With TripActions Funding

PYMNTS

Asia and broader European markets. Its tool, Agile Insights, can be used for a range of use cases, the firm explained, including demand-planning for eCommerce companies or marketing strategies for consumer product firms. Working in the business management market is Scoro , an Estonia-based startup that just announced $5.2

Software 158
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FinovateFall 2018 Live Blog – Day 2

William Mills

Namaste Credit’s automated credit assessment memo tool improves SME application review time and accuracy using image enhancement, OCR and advanced analytics. Showing reporting/analytics in excel. ^KT SME Lending for the Indian marketplace. And of course, SMB lending has been a huge focus for fintech. Unsung heroes?

Mobile 78