PYMNTS

FEBRUARY 3, 2020

And while some imagined there’d be banks on Mars by 2020, few guessed that dull ATMs would one day reinvent retail banking. ATMs have come full circle — starting life as the best tech innovation the public had ever seen (from banks), then becoming utterly routine, and to the present day — when ATMs are suddenly sexy again.

ATM 165

ATM Digital Banking Innovation Video 165

CB Insights

MAY 15, 2019

One popular approach: in-house financial innovation labs. We’ve created a list of finance innovation labs from some of the biggest names in the industry, as well as from newcomers looking to make a name through tech. We’ve written about corporate innovation theater before — and how sometimes corporate innovation goes wrong.

Innovation 78

Innovation blockchain Technology Groups 78

William Mills

MAY 9, 2018

Welcome to FinovateSpring 2018. How they describe their product/innovation: Project Finance is a personal finance application that shows users the future of their finances based on all the choices and decisions they’re making today. I’m here at the Santa Clara Convention Center covering the demos.

Security 40

Security Samsung Strategy San Jose 40

PYMNTS

MAY 23, 2019

Digital banking is not the main element that drives consumers toward using a credit union. According to the Credit Union Innovation Playbook , a PYMNTS and PSCU collaboration, trust is the driving factor in that choice. On a demographic level, Gen X and baby boomer customers still tap into physical channels.

Online 123

Online Millennials Digital Banking Maine 123

Cisco

MARCH 26, 2021

The last year has brought change and innovation. Financial institutions are working diligently to capture the opportunity to deliver a better customer experience with greater convenience and operational efficiency. What constitutes a next-generation bank branch and how can one be implemented? The future of retail is here.

Customer Experience 71

Customer Experience Retail Operations Security 71

PYMNTS

APRIL 4, 2019

So it is with financial services – and so it is, specifically, with innovation within financial services. After all, ready or not, demand comes for faster payments, for easier onboarding, for digital wallets and security, above all else. The study found the portion of FIs that completed innovations early in 2018 stood at 26.7

Innovation 119

Innovation Fintech Survey Customer Experience 119

NCR

JULY 19, 2016

Further, the inflow of revenue from digital sales can reach more than 50 percent by 2018, according to their estimations. Recently we’ve seen more financial institutions at the regional, national and multi-national level, make strides toward digital innovation. So, what’s there to lose?

Innovation 40

Innovation Customer Experience Retail National 40

FICO

JANUARY 9, 2019

As advanced analytics permeated nearly every industry in 2018, FICO’s thought leaders continued to push it into new areas. In fact, more than half (55%) of bankers plan to increase spending on customer experience initiatives [CSI], and nearly 80% consider it important to deliver guidance to customers in real-time [The Financial Brand].

Analytics 40

Analytics Fraud Training Data 40

NCR

NOVEMBER 15, 2017

With so much innovation and competition happening in financial services right now, it’s easy to think that the industry is becoming more and more complex. ” This focus on simplicity and unification in consumer banking has been evident in other markets around the world, including in the Middle East.

Customer Experience 59

Customer Experience Mobile Digital Banking Millennials 59

Cisco

APRIL 7, 2019

What isn’t always so clear, however, is what trends matter most and where banks should focus their attention to stay head of the curve. We’ve identified the top 4 trends that banks can’t ignore in 2019. #1. Consumers crave a customized experience. Mobile-first banking is an immediate driver of digital strategy.

Trends 64

Trends Cyber Security Big Data Analytics 64

Gonzobanker

DECEMBER 22, 2020

During a busy year we saw Jill supporting her local community, blogging with Mark Cuban, spinning up new PPP technology and innovating with things like curbside banking. Jill is continually demonstrating just how loud a $300 million community bank can roar! John Beale , longtime CIO of City National Bank.

Idaho 172

Idaho Community Industry Strategy 172

NCR

SEPTEMBER 27, 2017

In the recent ath Power Consumer Digital Banking Study , which surveyed some 3,000 retail banking customers, the majority (62 percent) of those who were current mobile banking users identified loyalty programs as an advanced feature that would interest them. Image credit: iStock/Rostislav_Sedlacek.

Mobile 90

Mobile Online Survey Customer Experience 90

Cisco

APRIL 7, 2019

What isn’t always so clear, however, is what trends matter most and where banks should focus their attention to stay head of the curve. We’ve identified the top 4 trends that banks can’t ignore in 2019. #1. Consumers crave a customized experience. Mobile-first banking is an immediate driver of digital strategy.

Trends 48

Trends Cyber Security Big Data Analytics 48

The Financial Brand

NOVEMBER 12, 2018

Innovation in Retail Banking Report 2018 found that financial players need to focus on changes in products, platforms and channel use. The post Platforms, Products And Channels Transforming Financial Services appeared first on The Financial Brand.

Branding 32

Branding Innovation Retail Report 32

CB Insights

FEBRUARY 13, 2020

Over the last decade, Stripe has expanded its platform beyond payments processing to handling more complex marketplace transactions through Stripe Connect, while also offering complimentary services to help facilitate online commerce, drive growth for customers, and expand the funnel of internet businesses globally. TABLE OF CONTENTS.

Online 98

Online Company Retail Payments 98

FICO

SEPTEMBER 27, 2022

In order not to miss the boat of the rapid technological developments, financial institutions need to know where their digitalization journey should go and how they want to use the innovative technologies in a focused manner. With digitalization and AI, many processes can now be fully automated for the first time, without manual steps.

Analytics 52

Analytics Strategy Operations Google 52

CB Insights

AUGUST 23, 2018

Learn about the playbooks of today’s top banks as they digitally re-position their consumer products. Today, JPMorgan (JPM) is using its capital and scale to build an entirely digital bank. Chase prioritizes hiring technical talent to lead innovation. JPM’s evolving suite of digital banking apps.

Cards 76

Cards Mobile Strategy Branding 76

CB Insights

JUNE 17, 2020

From healthcare to education to entertainment to manufacturing, technology innovators are stepping forward to help answer that question. Customer service: Customer experience goes virtual with conversational AI. Finance: Demand for contactless options accelerates digital adoption. Table of Contents. Online grocery.

Industry 101

Industry Technology Online Video 101