Perficient

FEBRUARY 9, 2021

As IBM’s Bridget van Kralingen once said, “the last best experience that anyone has anywhere, becomes the minimum expectation for the experience they want everywhere.” And that was back in 2014. Now/New/Next is a means of rapidly benchmarking your customer experience portfolio against leading brands.

Meeting 309

Meeting Customer Experience Millennials Branding 309

Jeff For Banks

JULY 5, 2022

My Remarks to Bank Client's Annual Meeting of Shareholders "I want to thank [Chairman] and the Board, [CEO] and the management team for asking me to come out and remark on where I think the banking industry is going over the next five years. By the way, so is your CEO and much of your management team. We can ignore millennials no more.'

Millennials 78

Millennials Community Pennsylvania Community Bank 78

NCR

AUGUST 2, 2016

And it’s also safe to assume customers are searching online review websites like Yelp, LendingTree, and Credit Karma to select their new bank. The theme on every bank’s social media manager is “compliance.” Stay on top of your customer feedback using tools like Mention or Moz , which allow you to track brand mentions as they happen.

Online 40

Online social media Management Compliance 40

PYMNTS

SEPTEMBER 6, 2016

Of course, it’s not just the FinTech industry and tech-savvy millennials who are fueling digital change. Citing the 2014 North America Consumer Digital Banking Survey by Accenture, amazingly, 50 percent of people would use banking services from a Square app if they were offered one, and 41 percent would use banking services from PayPal.

Security 100

Security CA Payments Big Data 100

PYMNTS

APRIL 12, 2017

I have an eCommerce background and had my first Uber experience in 2011. So in 2014, we did a test by putting out a MVP (minimum viable product) and it really exceeded our expectations. SW: We have been managing our growth and watching our customer ratings closely to make sure we are not getting ahead of our ski-tips.

Groups 131

Groups Millennials Mobile Customer Experience 131

Perficient

MAY 17, 2022

million vehicles from the average of 17 million vehicles each year since 2014. And if all this wasn’t enough to keep a credit risk manager from sleeping well at night, consider this: A recent Consumer Reports study found that auto loan portfolios may be riskier than previously thought. By September, SAAR had returned above 16 million.

Strategy 294

Strategy Customer Experience Study Technology 294

CB Insights

SEPTEMBER 7, 2017

Zenrez provides fitness studio-focused yield management and pricing software solutions, particularly for complex payment models for boutique fitness studios. The company’s software manages core aspects of fitness businesses from member management, class scheduling, payments, and more. Disclosed Funding: $9.1M.

New York 48

New York Exercises Training Maryland 48