CB Insights

JULY 16, 2017

The same group completed 20 investments in aggregate between 2012 and 2014. Here are a few takeaways from analyzing the graph below, which encompasses over 125 deals: Of the 12 P&C insurers analyzed, Ping An, AmFam, and USAA have been the most active since 2012. Number of investments (since 2012): 3. Allianz Ventures.

Strategy 28

Strategy Marketing Analytics Innovation 28

CB Insights

FEBRUARY 13, 2020

Stripe Connect and billing services help companies manage marketplaces, subscriptions. Sigma aims to streamline business operations. Payments companies assumed risk for losses associated with chargebacks, fraud, KYC, or AML, while also providing support, dispute management, and reporting. Supporting merchant partner growth.

Online 98

Online Company Retail Payments 98

CB Insights

DECEMBER 19, 2017

Modern-day retail is at an inflection point as retailers face struggling physical storefronts, massive debt, and inefficient operations, among other issues. Increased expenses, supply chain inefficiencies, and the need to enhance operating results contributed to the perfume retailer’s bankruptcy, which was court-approved in October.

Retail 78

Retail Branding Company Capital 78

PYMNTS

OCTOBER 6, 2017

In a state of constant change, how does an online retailer ensure it is keeping up with the best customer experience, security, payments solution or fulfillment process? It was only a few years ago that retailers started looking externally for strategic answers to how they were managing inventory or how they were keeping fraud at bay.

Retail 109

Retail Fraud Customer Experience Management 109

PYMNTS

OCTOBER 31, 2018

Telemedicine services like Doctor on Demand — which now operates in 50 states — connect patients with physicians, psychiatrists and mental health workers entirely across digital channels. Instead of going to the doctor’s office, the doctor’s office comes to one’s screen of choice. Pulling In Both Sides Of The Platform.

Customer Experience 188

Customer Experience Retail Management Training 188

William Mills

SEPTEMBER 7, 2016

Data and Analytics are a profit center rather than something that just needs to be managed. Demo: A Wealth Management Company (ACME)– GoodData can embed analytics directly in ACME’s dashboard. Also a pretty good customer experience. operation of Russian-based company. With GoodData can productize the data and more.

Mobile 40

Mobile Cards Fraud Data 40

CB Insights

JANUARY 6, 2019

Key People: Anthony Gregorio, Innovation Lab Senior Manager; Prat Vemana, VP Online; Albert Vita, Director of Strategy Insights. The Home Depot also operates a secondary lab out of Austin called BlackLocus. Pilot testing of these centers is ongoing to collect data on how to improve in-store customer experiences.

Innovation 77

Innovation Retail Branding Technology 77

CB Insights

AUGUST 23, 2018

One big driver behind JPM’s growth in digital customers is its consistent focus on technical hiring. As of the end of July, JPMorgan Chase’s career website had 2,314 open technology jobs, 148 product manager roles, and 63 digital jobs. . ChaseNet cuts merchant costs, rewards loyal customers through chasepay. JPM Mobile.

Cards 76

Cards Mobile Strategy Branding 76

CB Insights

OCTOBER 16, 2018

2012: Surprise and delight your customers to build long-term trust. 2008: Work backwards from customer needs to know what to build next. 1998: Stay terrified of your customers. When you abstract a task into a process, it’s easy to start managing to the process rather than to the outcome you want.

Customer Experience 78

Customer Experience Innovation Company Technology 78

CB Insights

OCTOBER 6, 2017

In financial markets, global risk and asset management firm BlackRock laid off around 40 employees earlier this year, including portfolio managers and stock managers. Early-stage food-preparation startups using robotics and AI are proliferating, and operating in both B2B and B2C models. in funding. warehouse workers.

Software 69

Software Industry Retail United States 69

CB Insights

JULY 19, 2017

Their goal is to find ideas that “enhance or refine an existing AT&T product or customer experience.” DBS leaders expect to see more than 5,000 people actively innovating DBS’ services and operations at DAX each year. Founded: 2012. Founded: 2012. Founded: 1999. JP Morgan Chase. Founded: 2015.

Innovation 74

Innovation San Francisco Georgia Technology 74

CB Insights

JUNE 17, 2020

Customer service: Customer experience goes virtual with conversational AI. Now, with experts stressing the importance of rapid testing and tracking in managing the Covid-19 crisis, wearables and other health monitoring tech that enable diagnostics are taking center stage. Industrial automation & robotics.

Industry 101

Industry Technology Online Video 101

CB Insights

MAY 15, 2019

Key people: Annie Ye, Head of DAX, Senior Vice President, DBS Innovation Group; Neal Cross, Managing Director & Chief Innovation Officer. DBS leaders expect to see more than 5,000 people actively innovating DBS’ services and operations at DAX each year. DBS Bank — DBS Asia X (DAX). Founded: 2016. Founded: 2015.

Innovation 78

Innovation blockchain Technology Groups 78

CB Insights

OCTOBER 10, 2017

An explosion of new consumer finance brands is transforming how people save, spend, and manage their money. To build a successful personal finance management tool, it’s important to understand the dynamics of user acquisition and growth. Making the first experience valuable. In aggregate, they command $1.3 Let’s dig in.

Tools 78

Tools Millennials US Maine 78

CB Insights

APRIL 3, 2018

Operations are scheduled to begin in 2018. When fully operational, the system will make one T-shirt every 22 seconds. It appears much of the heavy lifting will be done by the AI-driven robots, with human workers taking over jobs around robot maintenance and operation. We will install 21 production lines.

Retail 78

Retail Online Branding Strategy 78

CB Insights

DECEMBER 14, 2017

We identified four larger areas where these companies set themselves apart — in design, how they launch, the customer experience they build, and how they market themselves — and found that they had stories to tell in all of these categories. Build a better customer experience: How to build an end-to-end brand.

Video 78

Video Branding Company Strategy 78