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Online Fitness Experiences Where Signup Is The Light Lift Differentiator

PYMNTS

For fitness aficionados and those just looking to get in a workout, several online platforms have emerged to help them bring home the gym experience. But NEOU Co-founder Nathan Forster found that existing offerings forced consumers to buy expensive equipment and lacked a great user experience. “I

Online 108
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Stopping Fraudsters From Taking The Travel Industry For An $11B Ride

PYMNTS

Advances in cybercrime mean merchants often have issues combatting the attacks executed against them, especially if they are relying on legacy systems to do so. Manual processes will thus no longer make the preventive system cut. Users who clicked the links would see their computers infected with viruses.

Industry 225
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How Fake Reviews Undermine Restaurants’ COVID-19 Responses

PYMNTS

“With restaurants shifting to takeout only due to the pandemic, it’s more important than ever that guests’ digital experience be on point with the experience they would receive at restaurants,” Scott Lawton , the restaurant’s co-founder, told PYMNTS in a recent interview. Online reviews are vital in today’s restaurant industry.

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The growing interest in digital banks

Insights on Business

Recently, new digital technologies – driven by cloud, mobile, social media and analytics – have significantly lowered entry barriers and put customers much more at the center of the banking relationship. Larger banks also may find that their existing banking systems are too rigid and siloed to power a digital bank.

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Instagram’s High-Fashion Fakes Problem

PYMNTS

“And most fake accounts selling counterfeit merchandise usually upload a large quantity of posts every day, resulting in a chaotic and negative user experience,” the report stated. billion per year to fake online sales. Global counterfeiting is a big business, worth about $1.2 trillion every year.

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Restaurant Ordering Apps, Cloud Technology, Cash Hoarding Top This Week’s News

PYMNTS

In a feature story, PYMNTS spoke with Adam Fox, director of digital experience and media for the Mexican fast-casual chain Qdoba , about how the company was able to ensure a smooth data migration process to a revamped system. It takes effort to balance seamless-but-fraud-free user experiences.

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FUEL CYCLE Fuels B2C Relationships

PYMNTS

— as if they were on a social network. The data collected through these online communities gives brands the insights they need to make real-time decisions that serve the commerce king: the customer. PYMNTS: Why was the company founded? PYMNTS: Looking back since founding, what has been the proudest moment for the organization?

Branding 103