PYMNTS

NOVEMBER 9, 2020

As COVID-19 continues to modify ideas around how we shop and pay, consumers and B2B buyers are also making choices about where to shop: online or in-store? Now there are signals that a physical retail rebound is forming up. Another example is Amazon, whose touchless retail concepts give a good look at in-store experiences to come. “Of

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Retail Millennials Online Tools 261

PYMNTS

OCTOBER 5, 2018

The stated goal, according to new CEO Jim Brett, is for the brand to build back its audience, particularly among millennial shoppers. Teaming up with another retailer is not wholly new ground – some J.Crew and Madewell items are already on sale, and a partnership with Hudson Bay has already been announced. You can’t be one price.

Millennials 122

Millennials Retail Mobile Branding 122

PYMNTS

DECEMBER 6, 2019

Consumers — especially millennials and Generation Z — are looking for new commerce experiences during the 2019 holiday season. Retailers must accommodate financial flexibility, which is leading many to explore alternative solutions — such as Buy Now, Pay Later (BNPL) solutions. Around The Buy Now, Pay Later Worl d.

Millennials 219

Millennials Payments Retail Apple 219

PYMNTS

NOVEMBER 4, 2019

From counterfeiting to identity theft to phishing attacks, digital fraud takes many forms — and online shopping continues to make consumers and merchants vulnerable to such attacks. According to a new LexisNexis study , overall retail fraud attempts doubled year-over-year and tripled since 2017. By its measures, merchants pay $3.13

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Fraud Retail Online Study 124

PYMNTS

DECEMBER 31, 2020

percent made voice-assisted purchases while shopping for groceries or retail goods in the last 24 hours. 35 percent of retail businesses have experienced an increase in demand. Accelerating The Real-Time Payments Demand Curve: What Banks Need To Know About What Consumers Want And Need. 31 percent bank via app.

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Data Innovation Payments Millennials 277

PYMNTS

SEPTEMBER 29, 2020

The retail ecosystem has been turned upside down over the past six months as changes big and small rippled through the segment worldwide in response to the pandemic. Consumers are shopping more online , are increasingly interested in contactless payment methods and are showing up in stores to buy, not to browse.

Millennials 251

Millennials Retail Online Branding 251

PYMNTS

OCTOBER 20, 2020

It’s just a week into the earlier-than-usual 2020 holiday selling season and already three facts are clarifying the retail picture: consumers are going to spend less overall, they are going to spend more time online and they don’t want to touch anything in the process. percent of millennial consumers say the same.

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Online Millennials Retail Chicago 159

PYMNTS

NOVEMBER 6, 2020

We have deep dives on digital payments, online ordering and memberships. Millennials Drive More to Faster Payments . Millennials and Gen Z are among the groups that are most likely to have received instant payments. NEW DATA: Five Payments Innovations for Winning the Digital-First Shopper.

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Online Payments Millennials Apple 148

PYMNTS

MARCH 6, 2019

If there’s one word that defines it all (what consumers and merchants want, and are pursuing in a world where omnichannel is a Holy Grail across brick-and-mortar and online activity), it would be “frictionless.”. Use cases span the gas pump, the retailer’s aisle, the kiosk and, of course, online.

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Retail Payments Online Course 148

PYMNTS

JANUARY 13, 2020

Millennials have long been sought-after travel and hospitality customers, partly because they are perfectly placed to seek such experiences. This unique status creates both opportunities and challenges for firms in the space, as millennials search for the experiences they crave. Furthermore, millennials are set to spend $1.4

Millennials 154

Millennials Branding Mobile Data 154

PYMNTS

DECEMBER 27, 2018

The new year will bring a new round of one of the hottest games in the payments-and-commerce world: What Makes Millennials Tick? Among the most influential drivers of retail change is a subset of consumers PYMNTS identifies as “ Bridge Millennials.” Retail Response. And retailers are taking note.

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Millennials Payments Mobile Retail 100

PYMNTS

JANUARY 9, 2020

Airlines, hotels and homesharing platforms need strategies to satisfy the travel needs of four generations of jetsetters, each with different payment and booking preferences. For example, studies show that one in every five millennials would abandon travel booking processes if their preferred payment method was not offered.

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Millennials How To Trends Payments 134

PYMNTS

APRIL 22, 2019

Millennials have long borne the blame for a variety of problems in commerce, including the decline in popularity of diamonds and certain fast casual restaurants. Millennials could be helping to bring new life to call center commerce. That’s reportedly the case when it comes to luxury retail brand Gucci. Larger Changes.

Millennials 158

Millennials New York City social media Branding 158

PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. Around the Payments And The Platform E conomy.

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Millennials Trends Meeting social media 165

PYMNTS

JUNE 4, 2020

Instead of flocking back to brick-and-mortar shops, consumers are continuing to shop from the safety of their homes, and are actually buying more online — not less — than they were before the reopening began. consumers are now buying retail goods online as of May 23, compared to 29.2 PYMNTS’ latest survey shows that 35.7

Online 137

Online Retail Data United States 137

PYMNTS

OCTOBER 5, 2018

The stated goal, according to new CEO Jim Brett – is for the brand to build back its audience particularly among millennial shoppers. Teaming up with another retailer is not wholly new ground – some J.Crew and Madewell items are already on sale, and a partnership with Hudson Bay has already been announced.

Millennials 128

Millennials Retail Branding Mobile 128

PYMNTS

JANUARY 22, 2020

For retailers, nothing really ever comes easy — and things aren’t getting any easier, at least when it involves gaining and retaining customers. The webinar featured Karen Webster from PYMNTS and Amy Parsons, senior vice president of global acceptance at Discover Financial Services and its payments brand, Discover Global Network.

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Retail Millennials New York City social media 137

PYMNTS

NOVEMBER 11, 2020

Buy now, pay later (BNPL) payments platform Afterpay is teaming up with retailer Gap to offer flexible spending options as the holiday shopping season gears up. When consumers shop Gap brands online, they can choose Afterpay at checkout and pay for purchases in four interest-free installments. “We

Retail 222

Retail Charlotte Branding Millennials 222

PYMNTS

AUGUST 9, 2019

In an interview with PYMNTS, Tim Moran, senior vice president of product and marketing at Worldnet , told PYMNTS that the age of automated retail is dawning — but there is no one-size-fits-all approach. Moran said the overall trend toward automation is being driven by the consumer, and in particular, by millennial consumers.

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Retail Analytics Millennials Online 181

PYMNTS

JUNE 24, 2019

Retailers are getting smarter about artificial intelligence (AI), and the latest example of that innovative effort comes from Walmart. According to a new report , the retail chain, hoping to reduce checkout theft, is turning to cameras powered by AI, with deployments underway in some 1,000 stores.

Retail 184

Retail Innovation Examples Online 184

PYMNTS

OCTOBER 13, 2020

Afterpay has announced its in-store buy now, pay later (BNPL) service is being offered by major retailers at locations across the country. Shoppers can use Afterpay to buy items in select retail stores using their Afterpay card, a virtual, contactless card stored in their digital wallet,” the firm said in a Tuesday (Oct.

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Retail United States Millennials Branding 130

PYMNTS

OCTOBER 15, 2020

Even online merchants who offer customers extended warranties at the time of sale traditionally see about a 4 percent or 5 percent conversion rate. Retailers] are seeing double-digit higher conversion rates when an extended warranty is shown – not on the extended warranty, but conversion rates on the product itself,” Levin said.

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Online Exercises Retail Capital 334

PYMNTS

JUNE 2, 2020

The past several months have been largely defined in the retail world by merchants and brands making quick digital pivots to stay afloat in an environment that’s gone from “digital sometimes” to “digital mostly.”. When selling online became the only game in town, retailers across the board got very seriously digital overnight.

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Retail Meeting Millennials Branding 142

PYMNTS

SEPTEMBER 9, 2020

The virus itself is not the only factor in play, however, with the devastating economic downturn and record-high unemployment rates also sharply reducing consumers’ purchasing power and their willingness to make retail purchases. Digital commerce is one of the only truly safe revenue streams available to retailers right now.

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Retail Report How To New Jersey 169

PYMNTS

AUGUST 28, 2019

Forget millennials – well, at least for a moment. So-called Generation Z is also driving much of the innovation when it comes to retail. To reach consumers on the hunt for offerings that are “clean and natural,” the retail chain rolled out its Everspring household brand. Take Target, for instance. Fast Fashion.

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Retail Trends Millennials Survey 148

Bank Innovation

JANUARY 30, 2019

s robust marketing strategy for its retail bank has paid off, as the bank today reported that half of its new retail customers were millennials. Of Ally Financial’s 230,000 new retail deposit customers via its retail side, Ally Bank, 126,500 were millennials, according to bank’s earnings report released today.

Retail 170

Retail Millennials Marketing Strategies Strategy 170

PYMNTS

AUGUST 31, 2017

Retailers trying to bridge the growing gap between the shopping trends of Baby Boomers, Generation Z and every demographic in between may think they have the different generations figured out, but in some cases, operating on assumptions can lead to missed sales. Millennials. Baby Boomers. was home to 81.3 was home to 81.3

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Retail Millennials Study Trends 147

PYMNTS

MARCH 30, 2020

Consumers shopping in droves via eCommerce channels is hardly a piece of breaking news — for the better part of a decade, that has been obvious to anyone watching the retail space. They are, Fiserv Senior Vice President of Retail Solutions John Nicola told Karen Webster in a recent conversation — and in great numbers.

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Retail social media Millennials Branding 177

PYMNTS

DECEMBER 3, 2020

The pandemic has significantly altered the way consumers of all age groups and income levels shop and pay, with many turning to online and mobile channels to reduce health risks. Yet, the two most connected consumer groups — bridge millennials and superconnected consumers — have changed their habits the most.

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Millennials Groups Study Retail 211

PYMNTS

FEBRUARY 12, 2019

For consumers, and increasingly for businesses, speed is coveted when it comes to payments. Any number of “faster” rails are coming online through the next several months. Far-flung systems, and many ways to get there – but the end goal is to have payments settle instantly or in real time.

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Millennials Payments Retail Lending 154

PYMNTS

JUNE 7, 2020

The world of physical retail is slowly beginning its grand reopening. In the Southeastern United States, where social distancing rules have been relaxing over the last several weeks, retail stores are already open for business, albeit under new restrictions. Also popular have been contactless payment options, which 47.1

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Retail New York City New York Massachusetts 131

PYMNTS

DECEMBER 24, 2019

All that’s left now, more or less, is the rush of returns that will all but overwhelm some retailers. To get a better sense of what’s coming (and to have some holiday fun), PYMNTS recently caught up with Akash Garg, CTO of Afterpay — a company that offers flexible payment terms, and essentially serves a digital layaway provider.

Millennials 139

Millennials Branding Trends Retail 139

PYMNTS

FEBRUARY 6, 2020

and has attracted more than 3,000 retailers to its partnerships. Sykes believes the attraction of online companies and uber-retailers it simple at one level. Klarna has melded New York Fashion Week glitz with experiential retailing this year. The changes in fashion retail are being driven by three dynamics.

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Retail New York Branding Millennials 142

PYMNTS

AUGUST 2, 2018

Shifting consumer habits are causing a sea change in the retail landscape. And businesses that are unprepared for this change – including gas station retailers – could risk getting drowned out by the competition that more quickly adapts to this reality. Technology is an essential element of Bridge Millennials’ shopping processes.

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Millennials Mobile Groups Retail 101

PYMNTS

DECEMBER 15, 2020

Debatably the most impactful payments innovation of recent years — and that’s saying something — BNPL is having a massive impact on retail, as evidenced by the proliferation of brands and the steady flow of venture capital to players that are defining the space. Bridge Millennials Crossing Over To BNPL. Like their love of BNPL.

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Millennials Report United States Study 256

PYMNTS

DECEMBER 31, 2020

The pandemic has changed the rules, however, and merchants have rapidly adjusted to a retail climate in which customers retain significant health concerns. Keeping pace with consumers’ shopping habits has always been necessary for retailers, but adapting quickly has been even more critical during the pandemic. “I

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Millennials Retail Online Guidelines 167

PYMNTS

FEBRUARY 11, 2019

The youngest of the bridge millennials – those 30- to 40-year-olds who today represent the first generation of connected consumers with spending power – will be having their mid-life crises at the age of 50. In a world where, as the Census says, 90 percent of retail sales still happen in the physical store, cards rule.

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Online Retail Mobile Branding 197