PYMNTS

SEPTEMBER 21, 2020

Consumers have shopped online, via mobile devices and at brick-and-mortar stores in various capacities for years, but the pandemic is dramatically expanding the connections between these channels. Consumers’ expectations regarding merchant interaction and support have also shifted to mirror their pandemic-driven payment preferences.

Retail 243

Retail Online social media Mobile 243

Payments Dive

JULY 14, 2020

As the COVID-19 pandemic has rapidly changed the e-commerce landscape, online sellers need to make sure they are offering a wide range of payment options that cater to the needs of their customers.

Retail 431

Retail Payments Online 431

PYMNTS

MAY 16, 2019

Death, taxes and data breaches – those are perhaps the only sure things in life, and new evidence is emerging that hackers are finding increasing profit in targeting online retailers. The news comes amid yet another online retail cyberattack, this one targeting Japan’s Fast Retailing, the company that owns the Uniqlo retail chain.

Retail 218

Retail Online Cards Data 218

PYMNTS

JANUARY 19, 2021

Chuck Huang, founder and CEO of Citcon , explores how the pandemic has prompted retailers to capitalize on the surge in demand for contactless, digital payments. "As Merchants that had focused on getting customers to increase time in stores switched to efforts to decrease time in stores, with digital payments playing a key role.

Retail 211

Retail Payments Online Marketing Strategies 211

PYMNTS

JULY 5, 2020

Federal workers, through partnerships with several online retailers, will now be able to purchase equipment like desks or office supplies through an eCommerce network for the first time, The Washington Post reports. Leaders at Overstock said the new GSA initiative would help them with their retail operation.

Online 149

Online Retail Washington Fraud 149

PYMNTS

AUGUST 5, 2020

In retail technology, Yotpo is helping brands capture the digital shift by making a compressed marketing stack for online shopping. Social shopping is the newest hot trend fueled by the pandemic, as new startups are emerging and established brands such as Macy’s are catching up to capture this area.

Retail 263

Retail Payments Google Branding 263

PYMNTS

JANUARY 19, 2021

Corporate buyers are quickly shifting their purchasing habits online, and seeking more efficient experiences from product sourcing through to checkout. With B2B eCommerce proliferating, the market is rapidly evolving to make way for new business and payment models in response to customer demand. Tying Payments With Loyalty.

Online 275

Online Marketing Payments Operations 275

PYMNTS

NOVEMBER 25, 2020

And when they do spend, consumers will do so online – some of them exclusively. percent said they would do all of their shopping online. And when consumers do go online, gift cards are winning the season. When asked if they would purchase gift cards as part of their online shopping for the holidays, 29.6 A stunning 96.5

Online 176

Online Cards Retail Data 176

PYMNTS

DECEMBER 16, 2020

Digital sports entertainment and gaming industry platform DraftKings — known for its top-rated daily fantasy sports and mobile sports betting apps — today announced an agreement with InComm Payments , a global leading payments technology company, to launch an industry-first retail gift card. . DraftKings reported on Friday (Nov.

Retail 230

Retail Cards Payments New York 230

PYMNTS

JUNE 3, 2019

The rise of eCommerce has done much more than change the way consumers shop (which, in turn, has helped to change the way consumers think about payments). Online retail has had a tremendous impact on logistics, further evidence of which emerged on Monday (June 3). and other retailers to fulfill orders from online shoppers.”

Retail 198

Retail Online Groups America 198

PYMNTS

DECEMBER 4, 2020

Morgan Merchant Services’ combined in-store and eCommerce payments were up 15 percent over last year’s Black Friday weekend, “a sign that the pandemic did little to curtail spending as the holiday shopping season began,” Doug Smith, executive director of J.P. 1 eCommerce payment processor in the U.S. As the No. trillion, J.P.

Online 288

Online Data Survey Cards 288

PYMNTS

FEBRUARY 6, 2020

Canadian global point-of-sale (POS) and eCommerce firm Lightspeed is teaming up with Silicon Valley payments platform Stripe to advance in-store and online payments for retailers and restaurants in the U.S. The fit and finish of Lightspeed’s new payment capabilities will delight their customers.”.

Retail 184

Retail Payments Online Customer Experience 184

PYMNTS

NOVEMBER 4, 2019

From counterfeiting to identity theft to phishing attacks, digital fraud takes many forms — and online shopping continues to make consumers and merchants vulnerable to such attacks. According to a new LexisNexis study , overall retail fraud attempts doubled year-over-year and tripled since 2017. By its measures, merchants pay $3.13

Fraud 124

Fraud Retail Online Study 124

PYMNTS

FEBRUARY 14, 2019

And, whether a service offers streaming or on-demand delivery, it needs to make purchasing and payments as seamless as possible for the consumer. From 7-Eleven to H&M , retailers are adopting digital payments and artificial intelligence (AI) technology to bring more convenient experiences to their customers.

Retail 129

Retail Online Payments United States 129

PYMNTS

JANUARY 15, 2021

The holiday shopping season is the most wonderful time of the year for the retail industry. Brick-and-mortar merchants and online retailers alike often rely on end-of-year sales to generate up to 40 percent of their annual revenues and start the new year on a positive note. A notable $730 billion in U.S. Keeping Companies Safe.

Retail 159

Retail Online Fraud Cards 159

PYMNTS

SEPTEMBER 14, 2020

Flexible payment options can also help smaller merchants extend their reach and attract shoppers who are closely monitoring their budgets. And in retail, online grocery platform Weee! Data: $347B: Approximate amount consumers spent at eCommerce retailers within the first six months of 2020. All this, Today in Data.

Online 159

Online Payments Study Retail 159

PYMNTS

JANUARY 18, 2021

Every year for the last 110 years , members of the retail trade group, known as the National Retail Federation (NRF), have assembled to discuss the slate of issues pertinent to its members. COVID-19, of course, didn’t cause physical retail’s steep decline — it just accelerated it. Retail is now about logistics and the last mile.

Retail 309

Retail Online Maine Branding 309

PYMNTS

OCTOBER 20, 2020

Grocery stores and other retailers looking to process SNAP EBT payments online just got another tech option as the pandemic reshapes shopping habits. 20) announced that its payment gateway integration for eCommerce platforms now supports SNAP EBT payments made online. Cardknox on Tuesday (Oct.

Online 130

Online Payments Retail Security 130

PYMNTS

OCTOBER 23, 2020

Online grocers are increasingly allowing underprivileged consumers to use EBT payments (the modern equivalent of food stamps) at a time when the pandemic has made going to the store too risky for many shoppers. The move by the two companies is just the latest initiative in a growing trend of EBT acceptance for online grocery shoppers.

Online 195

Online Payments Montana Alaska 195

PYMNTS

NOVEMBER 26, 2019

Luxury and upscale retail are undergoing some significant changes as the holiday shopping season kicks off and a new decade approaches. The retailer recently delivered earnings that beat analysts’ expectations for the recently completed financial quarter, even as its net sales declined year over year. Social Retail.

Retail 131

Retail Online social media United States 131

PYMNTS

MARCH 6, 2019

If there’s one word that defines it all (what consumers and merchants want, and are pursuing in a world where omnichannel is a Holy Grail across brick-and-mortar and online activity), it would be “frictionless.”. Use cases span the gas pump, the retailer’s aisle, the kiosk and, of course, online.

Retail 148

Retail Payments Online Course 148

PYMNTS

DECEMBER 14, 2020

The 2020 holiday shopping season is picking up, and consumers are heading online or to reopened brick-and-mortar stores to shop and pay for gifts. They are using everything from cash to mobile wallets to complete these transactions, requiring retailers to race to accommodate a wide variety of payment methods.

Payments 349

Payments Online Retail Mobile 349

PYMNTS

NOVEMBER 5, 2020

From where things stand in Q4 2020 it’s not hard to imagine physical retail going extinct. Noting the ways COVID has permanently changed retailing, CNBC recently reported , “As more and more stores go dark at the mall, some major retail executives are looking to grow outside of it — a tactic they hadn’t touted so publicly before.

Retail 252

Retail Millennials Online Report 252

PYMNTS

FEBRUARY 1, 2021

In today’s top retail news, Amazon Go stores in Seattle are reportedly being equipped with Amazon One palm-reading scanners, while automotive brands are taking control of digital purchasing platforms. The tech lets shoppers use their palms as an ID and payment method. Amazon Expands Palm Biometrics In Seattle .

Washington 217

Washington Seattle Retail Online 217

PYMNTS

JUNE 4, 2020

Instead of flocking back to brick-and-mortar shops, consumers are continuing to shop from the safety of their homes, and are actually buying more online — not less — than they were before the reopening began. consumers are now buying retail goods online as of May 23, compared to 29.2 PYMNTS’ latest survey shows that 35.7

Online 137

Online Retail Data United States 137

PYMNTS

DECEMBER 2, 2020

Payments giant Stripe is taking Stripe Capital , its push into online business finance and lending, to the next level. Stripe Capital first got off the ground in September 2019, offering customers and businesses financing options through its online platform. On Tuesday (Dec. On Tuesday (Dec.

Capital 302

Capital Lending Online Software 302

PYMNTS

DECEMBER 8, 2020

Walgreens has followed in the footsteps of Walmart and Amazon to join the retailer-as-ad-agency trend , while BigCommerce recently launched Open Checkout to let developers, retailers and partners create tailored checkout experiences. And in B2B payments, virtual cards are helping firms manage spend in real time.

Retail 187

Retail Data Trends Online 187

PYMNTS

NOVEMBER 16, 2020

Rakuten , a Japanese tech company specializing in digital eCommerce solutions for retailers, is introducing a new subsidiary to bolster physical stores. Tentatively called Rakuten DX, the new unit will launch schemes for digital transformation at retailers’ physical shops, Rakuten said in a statement on Monday (Nov.

Retail 217

Retail Tools Online Meeting 217

PYMNTS

JULY 17, 2020

The rise in online shopping amid the pandemic is making digital payment options essential to healthy cash flow. And shoppers want technology solutions like self-checkout in post-COVID-19 retail environments, while healthcare companies are teaming with pharmacies to provide patients with access to primary care clinics.

Retail 136

Retail Innovation Payments Data 136

PYMNTS

DECEMBER 24, 2020

When it’s said and done there was only one story that mattered in the retail universe this year and it was the rise of the digital-first economy. More consumers are going online to shop and pay as the pandemic progresses. It produced several payment trends, which can be found in the How We Shop report. D2C Explodes.

Retail 295

Retail Branding Minneapolis Trends 295

Accenture

MARCH 12, 2020

The expectations of customers when it comes to payments have changed radically in recent years. Payments that are instant, invisible and free (IIF) have quickly become the norm, especially in certain segments of the market like airlines, fashion retail, hotels and online travel agents.

Payments 364

Payments Retail Online Marketing 364

PYMNTS

JUNE 26, 2020

Iain McNicoll , VP of Americas/SMB for payments platform Payoneer , recently told PYMNTS that eCommerce’s market share has risen to 27 percent from just 16 percent when the pandemic began. McNicoll said the quick gains aren’t surprising, as physical retail stores essentially closed down worldwide for months. The Rebuilding Project.

Retail 318

Retail Online Capital ATM 318

PYMNTS

OCTOBER 23, 2020

The firm especially saw gains in non-travel and expense card-not-present activity related to categories such as retail. CNP And Retail Spend . For non-T&E spend, global consumer online spending rose 20 percent year on year, while offline spending was down 13 percent. American Express posted Q3 results Friday (Oct.

Retail 176

Retail Online Cards Company 176

PYMNTS

OCTOBER 23, 2019

Silicon Valley’s post-purchase payments company Returnly has launched International Returns, a new solution that lets global shoppers return online merchandise from anywhere in the world, the company said in a press release Wednesday (Oct. and Canadian online retailers ahead of the holiday season,” he added.

Online 100

Online Retail Customer Experience Maine 100

Bank Innovation

SEPTEMBER 4, 2019

Square, which is best known for its physical and digital payment solutions, is building out its product ecosystem to manage nearly all of the operational needs of retailers.

Retail 253

Retail Operations Online Management 253

PYMNTS

DECEMBER 9, 2020

Square is offering merchants in the beauty and wellness industry a point of sale (POS) tool that integrates appointments, payments and checkout for a streamlined, secure process. . Square Appointments is a front desk solution that works with the business payments processing tool Square Register.

Tools 283

Tools Online Wyoming Software 283

PYMNTS

MAY 28, 2020

As retailers scramble to capture the digital shift, it’s easy for some overlooked details, such as unanswered customer complaints, to harm their brands. To prevent this, a new category is emerging around the area of online reputation management , with a luxury automaker among the latest brands to embrace the technology.

Mobile 141

Mobile Technology Retail Payments 141