PYMNTS

NOVEMBER 9, 2018

The ascent of eCommerce and the digital tools that support it have made it easier — in both theory and practice — for retailers to not only see how consumers browse and what they buy (to analyze the entire path to purchase), but to get to know them in the same ways as those old-time general store operators who served small towns.

Innovation 174

Innovation Retail Maine Security 174

PYMNTS

JANUARY 22, 2020

And in tech, virtual reality (VR) and augmented reality (AR) are starting to make more significant gains in the retail world. 1.8B: Amount that virtual reality will generate through retail and marketing in 2022. . 1.8B: Amount that virtual reality will generate through retail and marketing in 2022. All this, Today in Data.

Retail 141

Retail Innovation Technology Data 141

PYMNTS

JUNE 12, 2019

The myth of the lone (and possibly mad) scientist died out a long time ago, as the industrial age led to teams of researchers working together (or at healthy cross purposes) to enable innovation. He added that “our customers buy our product because we offer advantages over the technologies mentioned here. Customer Journey.

Innovation 192

Innovation Retail Metro Case Study 192

PYMNTS

JULY 17, 2020

The rise in online shopping amid the pandemic is making digital payment options essential to healthy cash flow. And shoppers want technology solutions like self-checkout in post-COVID-19 retail environments, while healthcare companies are teaming with pharmacies to provide patients with access to primary care clinics.

Retail 136

Retail Innovation Payments Data 136

PYMNTS

OCTOBER 17, 2018

New technologies bring new opportunities to serve consumers, and retailers are offering their customers more digital options than ever to meet their wants and needs. They are innovating to meet consumer demand for new payment methods , and to improve customer convenience through technologies such as kiosks.

Innovation 144

Innovation Retail Data Meeting 144

PYMNTS

JUNE 24, 2019

Retailers are getting smarter about artificial intelligence (AI), and the latest example of that innovative effort comes from Walmart. According to a new report , the retail chain, hoping to reduce checkout theft, is turning to cameras powered by AI, with deployments underway in some 1,000 stores.

Retail 184

Retail Innovation Examples Online 184

Bank Innovation

NOVEMBER 16, 2018

Innovation is expensive. And for banks, making sure regulatory and security compliance is met on each technology undertaking only makes those costs larger. But innovation is a must for banks, who are not only competing with fintechs like neobanks, PFMs, and payment companies, but also with the likes of Amazon, Google, and even Walmart.

Innovation 150

Innovation Technology Google Compliance 150

Bank Innovation

NOVEMBER 16, 2018

Innovation is expensive. And for banks, making sure regulatory and security compliance is met on each technology undertaking only makes those costs larger. But innovation is a must for banks, who are not only competing with fintechs like neobanks, PFMs, and payment companies, but also with the likes of Amazon, Google, and even Walmart.

Innovation 150

Innovation Technology Google Compliance 150

PYMNTS

JULY 11, 2019

Innovation takes many flavors and paths, and that’s especially true when it comes to merchants who sell retail products and companies that sell retail services. And payments plays a big role in all those efforts — even though many companies don’t yet to seem to realize how to get the most from transactions.

Innovation 147

Innovation Retail System Course 147

PYMNTS

FEBRUARY 11, 2019

Amid great technological change, health and beauty retailers are developing strategies to drive innovation. In some cases, retailers are using social media tools such as Instagram to post promotions and product tutorials — or interact openly with consumers about their offerings. About the same share — or 60.9

Innovation 166

Innovation Retail social media Apple 166

PYMNTS

JANUARY 21, 2020

And nowhere is that aphorism better illustrated over the last decade than with the statistic that more than 90 percent of all retail sales took place at brick and mortar stores. It gave retailers the illusion that digital was the retail cart driven by the physical store horse. Testing Innovation .

Retail 168

Retail Innovation Data New York 168

PYMNTS

MARCH 17, 2020

To that end, Vincent Caldeira, chief technologist for FSI in APAC for Red Hat told PYMNTS, FIs — especially incumbent FIs — are facing rapid changes in payments that demand they modernize payments processing, embedding new functionality along the way. The Need For Standardization In Cross-Border Payment Processing.

Innovation 228

Innovation Payments System Security 228

PYMNTS

NOVEMBER 25, 2019

Retail innovation comes from various places – and for the new decade, that includes quick-service restaurants (QSRs), the site of massive technological change. Self-service kiosks have been gaining popularity, and cutting-edge technology like biometrics is starting to be integrated. Contactless Payments.

Innovation 153

Innovation Retail New York City Minnesota 153

PYMNTS

MARCH 20, 2019

For instance, why are there significant, revenue-draining gaps between what merchants think about payments innovation and what they actually do? Koopman and Karen Webster recently engaged in a discussion about how those gaps apply to a very specific but lucrative part of the retail landscape: the health and beauty product space.

Innovation 139

Innovation Retail System Payments 139

PYMNTS

OCTOBER 11, 2019

In restaurant technology, cloud kitchens have emerged as a new model driven by the rise of online ordering. And, in digital banking, banks are innovating with their strategies for fraud protection and anti-money laundering (AML). 96 percent: Share of retail banks that plan to develop services focused on real-time payments by 2020.

Trends 122

Trends Innovation Technology Marketing 122

PYMNTS

DECEMBER 31, 2020

Fast-forward to the present, and Afterpay now counts more than 11 million active customers at 63,000 retailers – and most recently reported doing $2.1 That’s because paper becomes the default method of payment when something goes awry — such as when banking credentials can’t be authenticated or identity cannot be verified.

Innovation 289

Innovation Payments Trends Regulation 289

Payments Dive

APRIL 5, 2018

One of the best-attended educational sessions at the recent National Automatic Merchandising Association show in Las Vegas focused on how payment technology innovations — namely mobile payments — are impacting customer expectations.

Las Vegas 333

Las Vegas Customer Experience Mobile Retail 333

PYMNTS

DECEMBER 9, 2020

When Home Depot announced last month its plans to acquire HD Supply Holdings , it wasn’t just a sign of expansion for the home improvement retailer. According to Goldman Sachs, the B2B payments space will see volumes topping nearly $200 trillion by 2028, more than five times the volume of B2C payment flows.

Innovation 297

Innovation Fintech Cards Payments 297

PYMNTS

MARCH 21, 2019

There is a gap between what merchants say they want to do toward innovation and what they actually do — and from that gap come insights into retail and payments. A big payments acquisition, meanwhile, shines light on what the next commerce and transaction developments will look like.

Innovation 161

Innovation Payments Trends Retail 161

PYMNTS

JUNE 14, 2019

Radio-frequency identification (RFID) technology is carrying more weight in retail these days, helping merchants to innovate and win over consumers, and even serving to tie together web, mobile and in-store experiences as part of the focus on omnichannel commerce. That’s where RFID technology can also help with retail.

Retail 153

Retail Tools Innovation Examples 153

PYMNTS

JANUARY 20, 2020

As part of those efforts, the lab is being used to explore “whether there is a role for a digital Australian dollar — that is, an Australian [central bank digital currency (CBDC)] — in the context of the bank’s responsibilities for issuing the currency and overseeing the payments system.”. The language is interesting — and noteworthy.

Retail 219

Retail Payments Bitcoin Policies 219

Bank Innovation

MARCH 10, 2020

The rollout of Amazon’s cashierless checkout technology stack to other retailers could amount to a double-edged sword for payments startups offering similar tools, as it offers new opportunities to compete while adding pressure to their business models.

Retail 259

Retail Tools Technology Payments 259

PYMNTS

MAY 9, 2019

In today’s digital economy, with shopping as easy as the tap of a finger on a smartphone screen, brick-and-mortar retail businesses have no choice but to innovate to keep and grow their clientele. At the same time, many consumer services firms recognize the value that specific technological applications can bring to their operations.

Innovation 197

Innovation Retail Survey Technology 197

PYMNTS

FEBRUARY 13, 2020

And in transportation, Lyft is innovating on its technology stack as the firm rolls out features like the Lyft matching platform. Connected brides have a series of new platforms, interactive tools and partnerships to help them plan their weddings. All this, Today in Data. 301: Number of David’s Bridal brick-and-mortar stores.

Las Vegas 130

Las Vegas Innovation Technology Tools 130

PYMNTS

OCTOBER 5, 2020

The Carrboro, North Carolina-based chain has used its technology-first strategy to get, keep and grow its customer base – even while its stores were shut down early in the pandemic. Even now that its stores are open, the retailer has discovered that its eCommerce, curbside pickup and virtual fitting services remain popular with customers.

Technology 131

Technology Retail North Carolina National 131

PYMNTS

MAY 16, 2019

That provides a rough idea of some of the motivation behind Mastercard ’s latest effort in payments and commerce innovation — an effort described in depth in a new PYMNTS interview between Karen Webster and Amnah Ajmal, Mastercard’s executive vice president of core products. Not Just A Number. Think again of that favorite coffee shop.

Innovation 170

Innovation Payments Fintech Cards 170

PYMNTS

APRIL 2, 2020

Retailers are under the gun to bolster their messaging and ordering capabilities for online shopping, as eCommerce becomes strained amid the coronavirus. Data: 30K: Minimum number of retailers that are alerted to theft by Indyme’s sensors and hardware. 42%: Share of retailers who cite concerns about consumer confidence.

Retail 151

Retail Innovation Data Online 151

Payments Dive

APRIL 28, 2023

Standard AI CEO Jordan Fisher acknowledged that the technology has “been a really hard market to start growing,” but believes it will expand alongside other AI-driven innovations.

Retail 195

Retail Innovation Technology Marketing 195

PYMNTS

APRIL 10, 2019

With the use of contactless payments heating up around the world, small and mid-sized businesses (SMBs) and their solution providers have to prepare for their acceptance. certification: They must, for instance, resolve issues when a payment reader’s too-powerful field strength results in damaged smartphones and cards.

Retail 259

Retail Payments Mobile Apple 259

PYMNTS

NOVEMBER 19, 2019

In retail, the Flat Tummy Instagram brand was able to make an effective algorithm that could accurately predict the effect an influencer would have on pushing its line of teas. Wrench is serving as a mobile source of mechanics – and saving consumers a trip to the auto repair shop.

Retail 101

Retail Technology Innovation Data 101

PYMNTS

AUGUST 23, 2019

For a glimpse at how innovation is playing out in the retail world, it always helps to take a look at recent developments in the world of quick-service restaurants, or QSRs. Digital technology and delivery helped to fuel that growth, according to company officials on the post-earnings conference call with analysts and investors.

Innovation 124

Innovation Trends Retail New York City 124

PYMNTS

JANUARY 27, 2020

Retail keeps embracing numerous new technologies, and biometrics is not only one of them, but an area of recent growth and development, including via some of the biggest names in commerce. Take Amazon, which continues to expand its brick-and-mortar retail footprint, and the technology underlying those stores.

Retail 264

Retail New York Dallas Trends 264

PYMNTS

SEPTEMBER 25, 2019

Can a person’s ear serve as one of the next frontiers of retail innovation? News has recently emerged that a computer scientist has developed what Geek.com called a “novel way of unlocking your phone,” which, in turn, could one day find its way into retail uses as a new form of biometric authentication. China Example.

Retail 152

Retail Innovation System Examples 152

PYMNTS

JULY 8, 2019

Can cameras replace cashers in retail? According to a recent Wall Street Journal report, British grocer Tesco plans to open a “pick and go” or “frictionless shopping” store to the public next year, following testing the store technologies with employees. The grocery industry is making a go of it. The latest effort comes from the U.K.

Retail 152

Retail Innovation Seattle Chicago 152

PYMNTS

DECEMBER 5, 2018

Retailers are turning to accelerators to drive innovation, and Target is taking its program to the international stage: It is teaming up with Germany’s wholesale and food specialist METRO AG for its cohort this year. The program, which is in its fourth year, is open to startups from the U.S. as well as other countries.

Retail 140

Retail Innovation Industry Metro 140

Bank Innovation

AUGUST 23, 2017

EXCLUSIVE— Contactless, cashless payments are on the rise in retail, driven forward as payment companies like Mastercard and Visa increase support for these solutions. This is according to Steve Herbert, CEO and Chairman for USA Technologies during the company’s most recent quarterly earnings, reported yesterday.

Technology 236

Technology Payments Capital Retail 236

PYMNTS

OCTOBER 21, 2020

Customers are shopping online more often and are more frequently opting for contactless payment methods in stores, for example. They are also seeking out merchants that can swiftly and seamlessly offer them the payments and shopping experiences they crave. Forty-six percent of U.S.

Retail 174

Retail Payments Report Trends 174