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Grasshopper Bank advances inclusion, stamps out ‘pattern matching’

Bank Innovation

New York City-based Grasshopper Bank is geared toward startups, with a focus on pain points for founders. Grasshopper opened in May 2019 after securing FDIC and OCC approval, a rare distinction for a digital-only bank.

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Upscale Retailers Embrace ‘Clienteling’ To Stay Connected

PYMNTS

New York City fashion boutique Nili Lotan has a client list that reads like the front row at Fashion Week (back when such events were still held). Dispatching one of New York’s elite styling teams exemplifies the new face of “ clienteling ,” the retail practice of assigning sales associates to individual, high-value customers.

Retail 151
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Retail Pulse: Luxury Brands Eye Airport Retail; Panera Bread Tests Dinner Menu

PYMNTS

These hubs for travel retail, which are providing an audience of on-the-go travelers as U.S. shopping malls are on the decline, are also becoming locations where brands are innovating with products. However, the company’s luxury unit is continually on the uptick — and travel retail is said to be partly responsible.

Retail 101
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Team USA Launches Omnichannel Strategy For Olympic Retail

PYMNTS

Fanatics , a company that sells Team USA merchandise, has taken a novel approach to Olympic retail this year with a physical store in a major U.S. The store marks a milestone for Team USA: It’s their first in-person retail store outside the Olympic Training Center in Colorado. Retail Gold.

Retail 118
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Retail Pulse: Starbucks Opens NYC Roastery; Amazon Eyes London For Amazon Go

PYMNTS

Retailers are bringing experiential stores to big cities, and Starbucks is no exception: The coffee chain was set to open its Starbucks Reserve Roastery New York City on Friday (Dec. According to the announcement, the offering is available on the retailer’s eCommerce site and at its 1,400 retail locations.

Retail 161
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Neiman Marcus Emerges From Chapter 11

PYMNTS

has completed its Chapter 11 bankruptcy protection process and emerged from one of the highest-profile retail collapses since COVID-19 began, the Dallas-based company disclosed. We emerge from Chapter 11 as a stronger, more innovative retailer, brand partner and employer.”. Neiman Marcus Holding Company Inc.

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Caribou Coffee Spills The Beans On Customer Loyalty In The Mobile Age

PYMNTS

DoorDash ’s competitor, Grubhub , is taking heat from the New York City Council, which is asking it to pay back restaurants for fees charged for phone calls that did not result in sales. This is the latest scuffle in an ongoing conflict between Grubhub and New York City that stretches back months.

Mobile 131