PYMNTS

OCTOBER 18, 2018

To learn more about their customers and increase foot traffic, retailers are testing out new business ideas. In some cases, retailers are dedicating small spaces to brands inside their brick-and-mortar stores. The vast majority of retailers believe in trying new business approaches.

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Innovation Retail Online Branding 145

PYMNTS

NOVEMBER 9, 2018

The ascent of eCommerce and the digital tools that support it have made it easier — in both theory and practice — for retailers to not only see how consumers browse and what they buy (to analyze the entire path to purchase), but to get to know them in the same ways as those old-time general store operators who served small towns.

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Innovation Retail Maine Security 174

PYMNTS

NOVEMBER 16, 2020

Rakuten , a Japanese tech company specializing in digital eCommerce solutions for retailers, is introducing a new subsidiary to bolster physical stores. Tentatively called Rakuten DX, the new unit will launch schemes for digital transformation at retailers’ physical shops, Rakuten said in a statement on Monday (Nov.

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Retail Tools Online Meeting 217

PYMNTS

SEPTEMBER 24, 2019

Brick-and-mortar retail can get a bad rap these days, as its considered old-fashioned and on the decline. But recent developments show that innovation in commerce does indeed happen in this area of retail. That’s why [the] brick-and-mortar retailer isn’t going anywhere. You cannot replace that experience (online).”

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Perficient

JUNE 17, 2020

Before the COVID-19 pandemic, retailers were already seeing enthusiasm from customers for more convenient ways to interact during the purchasing process. While some retailers have offered limited order pickup options for some time, this was often limited to certain verticals or a small sub-set of products. The Challenges.

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PYMNTS

JANUARY 20, 2021

Google Cloud is rolling out Product Discovery Solutions for Retail, a new suite of services that will use artificial intelligence (AI) and machine learning (ML) to help eCommerce firms deliver personalized consumer experiences during a shopping journey’s initial phase. "As Vision API Product Search.

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PYMNTS

JANUARY 14, 2021

percent of grocery shoppers are ordering groceries online to be delivered at home more now than they did before the pandemic began, while 21 percent are ordering grocery for curbside pickup more than before, and 11.9 percent are ordering groceries online to be picked up in-store more than they did before. Our research shows 22.7

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PYMNTS

JANUARY 18, 2021

Every year for the last 110 years , members of the retail trade group, known as the National Retail Federation (NRF), have assembled to discuss the slate of issues pertinent to its members. COVID-19, of course, didn’t cause physical retail’s steep decline — it just accelerated it. Retail is now about logistics and the last mile.

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PYMNTS

OCTOBER 21, 2019

Brick-and-mortar retailers, as well as online merchants, are offering consumers all sorts of products and services through the subscription business model, from movies to tea. Some entertainment innovators are also rolling out new subscription services. Disney’s anticipated Disney+ , for instance, will reportedly launch on Nov.

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Innovation Retail Las Vegas Payments 109

PYMNTS

JANUARY 19, 2021

Corporate buyers are quickly shifting their purchasing habits online, and seeking more efficient experiences from product sourcing through to checkout. According to Suchit Bachalli , CEO of Unilog , thanks to the market's acceleration as a result of COVID-19, the industry is on the cusp of some major innovation.

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PYMNTS

DECEMBER 9, 2020

When Home Depot announced last month its plans to acquire HD Supply Holdings , it wasn’t just a sign of expansion for the home improvement retailer. For a consumer-facing retailer, these workflows can be unfamiliar and add a flood of friction into the sales process. The Outsourced FinTech Opportunity.

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PYMNTS

SEPTEMBER 14, 2020

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. The sequel, “ Meet The Fockers ,” released in December of 2004, was among the top-grossing films of 2005. I Don’t Want To, But I Have To’. It is also pretty hilarious.

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Innovation Video Course Meeting 245

Independent Banker

OCTOBER 31, 2022

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? We spoke with two community banks that have ramped up their services to meet—and exceed—the changing expectations of customers. So how are retail banks meeting this challenge?

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PYMNTS

JULY 16, 2019

As Prime Day continues to roll along, retailers are doing anything and everything possible to capture consumers suddenly inspired to go on a midsummer shopping spree. The plan, Metzger noted, wasn’t to start a retail recycling revolution — or even a business at all. It pretty quickly spread from there.

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Retail Innovation Seattle Examples 125

Bank Innovation

FEBRUARY 6, 2017

Companies from a wide range of fintech are finalists in the demo contest at Bank Innovation 2017, the event announced today. A total of 12 companies will demo at Bank Innovation. The finalists were chosen from applicants from around the world. The winning startup will be named Best in Show. Read More.

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Innovation Meeting Technology Fintech 150

PYMNTS

OCTOBER 23, 2020

Most retailers survive by staying in tune with customers’ preferences and providing the features and payment methods they crave. eCommerce in April and May accounted for 22 percent of the nation’s retail sales, compared to 11 percent of sales in the same period in 2019. Forty-six percent of U.S. Forty-six percent of U.S.

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Meeting Payments Retail Study 131

PYMNTS

FEBRUARY 14, 2019

From 7-Eleven to H&M , retailers are adopting digital payments and artificial intelligence (AI) technology to bring more convenient experiences to their customers. These are just some of the ways that these merchants are evolving to meet the commerce and payments needs of the modern-day connected consumer: .

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PYMNTS

SEPTEMBER 13, 2019

Brick-and-mortar retailers are doubling down on digital as they look to staff their stores for the busy holiday shopping season. Those staffers will focus on freight processing and the fulfillment of orders placed online and via the mobile app. They will also fulfill orders placed through the web. In Other Brick-and-Mortar News.

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PYMNTS

FEBRUARY 3, 2020

Consumers are firing brick-and-mortar retailers from the jobs they held years and decades before. To get their shopping jobs done, consumers are now hiring retailers that make it convenient to do business – anywhere, anytime, through any channel and on their terms. When Buy Online, Pick Up In-Store Goes Horribly Wrong.

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Retail Online Study Meeting 172

PYMNTS

SEPTEMBER 8, 2020

But nowadays, “every decision that we make — ‘Should I go to the grocery store or should I order my groceries online and then pick them up from the curb? Should I leverage the online capabilities?’ — taxes that budget,” Gauthier said. As long as retailers focus on creating such safe spaces, he said, “the future is bright.”.

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Innovation Retail Millennials Tools 223

PYMNTS

JANUARY 16, 2019

Bebe, eCommerce, online store, loyalty program, clubbebe, website, online shopping, women’s fashion, women’s clothing, retail, news. The retailer bebe has launched a new online store and an enhanced customer loyalty program, partnering with Branded Online on both projects.

Online 113

Online Branding Retail Customer Experience 113

PYMNTS

OCTOBER 21, 2020

Customers are shopping online more often and are more frequently opting for contactless payment methods in stores, for example. One recent study found that 29 percent of customers would stop shopping with retailers that they felt offered inadequate public health or safety measures, for example. About The Playbook.

Retail 174

Retail Payments Report Trends 174

PYMNTS

MARCH 30, 2020

Consumers shopping in droves via eCommerce channels is hardly a piece of breaking news — for the better part of a decade, that has been obvious to anyone watching the retail space. They are, Fiserv Senior Vice President of Retail Solutions John Nicola told Karen Webster in a recent conversation — and in great numbers.

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Retail social media Millennials Branding 177

PYMNTS

JANUARY 28, 2021

The rest are more inclined toward digital native shopping experiences in which they shop online and have products delivered to their homes.”. edition found that “merchants with the highest scores offer a balance of online and in-store sales,” the new U.K. Similar to how the U.S. They do suggest that U.K. Thirty-five percent of U.K.

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Meeting Study United States Online 176

PYMNTS

NOVEMBER 20, 2020

“But I think people are now realizing that there’s a convenience factor in addition to the safety factor, around getting what you want and not wasting time going to a retailer,” he added, pointing to the discrepancy of discovering items are out of stock in-store versus the certainty of ordering something online and knowing it’s coming.

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PYMNTS

OCTOBER 23, 2019

As more retailers try to get more shoppers into their stores – not everything is about eCommerce, after all – new technologies are playing a big role. Many retailers use beacons now, but they’re almost always hidden,” that report said. retailers such as Target and Walmart have started implementing beacons in retail stores.”.

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Innovation Mobile Retail Regional 101

PYMNTS

JANUARY 7, 2021

eCommerce was the name of the game for consumers and retailers in 2020, with merchants’ success hinging on the power of rapid innovations and intuitive responses to consumers’ demands. Customers and retailers alike faced numerous challenges last year, however, ranging from intermittent lockdowns to economic uncertainty.

Innovation 168

Innovation Retail Customer Experience Online 168

PYMNTS

APRIL 13, 2020

Companies are continuously trying to meet these customers where they are, which means they must offer their full range of services via mobile — including hassle-free disbursements. This ease explains why retailers and other businesses have been growing more interested in this area. B2B Payment Innovation Struggles.

Mobile 232

Mobile Innovation Millennials Payments 232

PYMNTS

JUNE 8, 2020

The COVID-19 pandemic has led consumers to try digital tools for grocery shopping, and the total number of online grocery orders in the U.S. That month saw 40 million customers head online to shop for groceries, and these customers are expecting their preferred chains to keep up with that shift. . reached a record 62.5

Online 144

Online Mobile Tools Retail 144

PYMNTS

AUGUST 14, 2017

There seems to be an awful lot of piling on these days on the big online platforms. Shortly after that meeting, the article says they were told by Facebook that talks would proceed no further. You will observe grocery, as a retail category, is very fragmented. This one is particularly amusing. Then there’s Amazon.

Innovation 109

Innovation Online Google Millennials 109

PYMNTS

MARCH 21, 2019

It’s one thing to want to improve or innovate. What’s harder — and what really makes the difference — is figuring how, where and when to innovate, a task that must take into account various factors and even wildcards that keep popping up in the growing and global digital economy and its various ecosystems. B2B Payments.

Innovation 178

Innovation Fintech Video Payments 178

PYMNTS

FEBRUARY 7, 2019

Legacy retail company Foot Locker has invested $100 million in Goat Group, an online platform that sells and resells rare and classic sneakers, according to reports. Eventually, the two companies will collaborate for an online presence as well as in physical stores, to offer customers exclusive shopping opportunities.

Online 122

Online Groups Customer Experience Retail 122

PYMNTS

JULY 15, 2019

The store itself is located in the center of the financial district of Beijing; the company says it is the first express format location created to meet the needs of the modern urban lifestyle in the country. The store also has a dedicated area for Starbucks Delivers orders, with “quick and easy” pickup supported by baristas.

Online 131

Online Retail Mobile United States 131

PYMNTS

DECEMBER 11, 2020

Consumers are going digital and are finding the experience to be an upgrade, while the physical retail channel is becoming increasingly unsatisfying by a pretty wide margin. Herron said that means retail needs to catch up and start rethinking a model that is “definitely broken right now” when it comes to shopping in a physical store.

Retail 273

Retail Meeting Customer Experience Online 273

PYMNTS

SEPTEMBER 16, 2019

And, as consumers have many options, fast-casual and quick-service restaurants (QSRs) realize they must meet growing diner expectations and embrace technology to stay relevant. And digital innovators are devising new ways to deliver food to consumers.

Innovation 192

Innovation Mobile Groups Indiana 192

PYMNTS

DECEMBER 3, 2018

Mastercard and Next Retail Concepts announced a new way to shop online this holiday season, with a new digital environment that lets shoppers browse and buy as if they were in a physical store. In a press release , the two companies announced they are launching the platform with Fred Segal, the retail brand.

Retail 109

Retail Los Angeles Branding Customer Experience 109

PYMNTS

SEPTEMBER 10, 2019

Sometimes innovation in the commerce and payments space is a matter of a new technology or a new process. That might not sound like such a big deal, but it really is – at least when it comes to Amazon and retail fulfillment in the U.S. That’s the story involving Amazon (and, it seems, The Home Depot as well).

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Innovation Seattle California United States 243