Your Full Potential

FEBRUARY 2, 2016

Are you ready to take your leadership to an ABSURD level? A Leadership Thought-System can help! Be sure to check back on Thursday for Part 3 in this series on Trust : Keeping It. What are your thoughts on TRUST? Share them by commenting. Let’s get a discussion going! Click here for more information.

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Your Full Potential

FEBRUARY 10, 2016

The Driving Force Behind Making Decisions & Better Leadership” discusses WIIFM in greater detail. Is your organization’s leadership ready to get ABSURDLY great? A Leadership Thought-System. Human logic and reasoning are in no small part based on WIIFM Have a GREAT Value Proposition and deliver on that value promise.

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Your Full Potential

FEBRUARY 24, 2016

The Driving Force Behind Making Decisions and Better Leadership. A Leadership Thought-System. It needs to be outstanding. Keep an eye out for my upcoming book, What’s In It For Me? It will be out in approximately 30 days!! Also, you might want to take a look at ABSURD! – No obligation!

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Your Full Potential

APRIL 11, 2016

Not a terrible question; however, while your inside trainers are more than capable of teaching new hires the benefits of your organization’s specific products and services, they may not be as strong on the soft-skills – leadership, conflict management, project development, sales & service, etc. IT’S ALMOST HERE!

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Gonzobanker

DECEMBER 19, 2016

Hats off to a decade of strong leadership and hard work. see https://www.bloomberg.com/news/articles/2016-06-01/this-is-how-a-banker-in-brooklyn-makes-money-on-millennials ). Hats off to Chase for uncovering something that attracts millennials to the credit card product that most banks missed. Merger of the Year – Hope Bancorp.

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Gonzobanker

DECEMBER 22, 2015

Bank Innovation named Jill one of the 10 most innovative CEOs in banking for 2015, and we doubt that Bank Innovation would know who Jill is if not for her presence on Twitter. Community bank marketing resources. Best Leadership Performance in a Core Conversion. C’mon Man!’ That demo and detailed product info?

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Gonzobanker

DECEMBER 19, 2016

Hats off to a decade of strong leadership and hard work. The Vanity is Alive Award – Goes to the Chase Sapphire Reserve card that went gangbusters with millennials who were willing to pay a $450 annual fee for a metal travel card. Hats off to Fiserv to putting muscle and resources behind the DNA core product acquired from OSI in 2013.

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Your Full Potential

MARCH 30, 2016

That’s why you also budget an appropriate amount of money and resources for those items. Once identified and agreed upon, make sure to budget for the various action steps for each initiative. Will things “come up” that may need immediate attention? No more excuses!

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Your Full Potential

JUNE 14, 2016

You should be aiming to create a culture of fun, innovation, creativity, and inclusion. If the Value Proposition is the answer to the question, “why should anyone do business with you, ever?” ” then culture is the methodology that is used to come up with that answer. There is plenty of evidence of that.

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Your Full Potential

JULY 7, 2016

Organizations need 3 things to survive: new business, repeat business, and referral business. In today’s post, we’re going to discuss repeat business. How do you get consumers to come back to you after that first purchase? The secret lies in what is necessary to build relationships with people.

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Your Full Potential

AUGUST 11, 2016

Last week, I provided a list of things that a person should be doing in order to truly L.E.A.D. Here is Part 2 using the same acronym (L.E.A.D.). True leaders are always listening. They know how important it is to keep an open ear to the members of their teams.

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Your Full Potential

JULY 12, 2016

Service is one of the cornerstones of an organization’s success. If your service levels stink, you’re not going to grow. Here are 3 ways to improve your company’s service levels: Constantly and consistently demonstrate VALUE. Yes, this section is repeated from last week’s post because it is so vital!) question.

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Your Full Potential

MARCH 17, 2016

First, Happy St. Patrick’s Day!! It’s a gloomy, rainy day here in Houston, completely unbefitting the holiday. But I digress…. But as I was sitting on my patio early this morning surrounded by the gloominess, I was also able to reflect on the so-called “bright side” of things – hence, this post was born in my mind.

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Your Full Potential

JANUARY 29, 2016

Welcome to the first in a 3-part series on TRUST. Let’s talk about EARNING it. By far, this is the step in the process that takes the longest. It takes hard work and considerable effort. Trusting others and being trustworthy yourself are so very important to operate a business successfully.

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Your Full Potential

JANUARY 26, 2016

Recently, I was sitting at the bar at an Applebee’s in Flowood, Mississippi – having dinner by myself (as I often do while traveling for business.) It wasn’t very busy at the restaurant – it was me and another business traveler at the bar and there were a few people dining at tables and booths. The restaurant phone started to ring.

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Your Full Potential

JANUARY 22, 2016

Disney’s “ Magic ,” Southwest Airlines’ “ Company Spirit,” and Zappos’ “ WOW Philosophy.” These and other great organizations don’t necessarily focus on the products they sell. They know that if they are able to provide a memorable and extraordinary experience , the products will sell themselves. Sure, they have product development teams.

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PYMNTS

JANUARY 7, 2019

It’s almost as bad as saying it’s the “Year of The Sloth” – since, let’s face it, pigs are not typically prized for their wisdom, energy, vision or leadership qualities across the animal kingdom. Chinese tradition, however, takes a different view. That makes it the most important year of the last decade.

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