PYMNTS

AUGUST 17, 2017

According to a recent CNBC interview with Anthony Jenkins, former CEO of Barclays, bank branches will be as “common as a Blockbuster video store in a few years’ time.”. A separate survey from management consulting firm Bain & Co. found banks that close their physical branches risk losing existing customers to rival banks.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

Bank Innovation

MARCH 13, 2020

Welcome to the latest episode of our Weekly Wrap series, for the week ending Friday, March 13, 2020.

Marketing 259

Marketing Customer Experience Innovation Strategies Video 259

Bank Innovation

FEBRUARY 21, 2020

Welcome to the latest episode of our Weekly Wrap series, for the week ending Friday, Feb.

Fintech 243

Fintech Digital Banking Customer Experience Innovation Strategies 243

Banking 2020

MAY 12, 2015

I watched a lot of online videos on swimming and bicycling, read up on triathlons and sought out advice from people I know to be experienced in these physical endeavors. The only way to gain first-hand experience is to get out there, whether in training for triathlons or initiating a change management project. It paid off for me.

Innovation 40

Innovation Digital Banking Survey Exercises 40

BankInovation

MAY 22, 2020

The company told Bank Innovation it wants to eliminate cost as a barrier for smaller banks and credit unions to sign up for the service. Plaid made headlines this week with its new open banking platform, Plaid Exchange. Barwick Bank, meanwhile, is using technology from Finastra to create brand new digital channels.

Innovation 98

Innovation Branding Technology Company 98

BankInovation

MAY 8, 2020

Banks and tech companies continue to launch Paycheck Protection Program solutions. Google recently got involved with three new tools backed by artificial intelligence to help banks navigate the program.

social media 69

social media Google Tools Company 69

BankInovation

JULY 31, 2020

Varo Money officially announced today it is shedding the “banking startup” title, as the company has finally received its banking charter after a three-year journey. Whether more fintechs will follow suit remains to be seen. “A

Capital 64

Capital Fintech Payments Company 64

BankInovation

JUNE 26, 2020

This week, MLBM released its 2020 Brand Intimacy Study. Financial services ranked 11th out of 15 industries when it comes to emotionally connecting with customers. Citizens Bank, meanwhile, is transforming its technology core through a data-driven personalization engine.

Branding 64

Branding Study Data Industry 64

BankInovation

JUNE 19, 2020

This week, Bank Innovation took a look a Verint report that ranked some of the country’s biggest banks based on their crisis customer experience during the COVID-19 pandemic. Smaller banks, meanwhile, are pursuing stand-alone brands despite the fact that bigger banks have stumbled with their own digital offshoots.

Branding 64

Branding Customer Experience Innovation Report 64

BankInovation

JUNE 12, 2020

Truist, meanwhile, sat down with Bank Innovation to discuss its co-development sessions with clients, which the bank uses to make improvements to its digital channels. Point-of-sale (POS) lending continues to make headlines.

Lending 64

Lending Innovation Customer Experience Innovation Strategies 64

BankInovation

JUNE 5, 2020

Protests launched around the country this week in response to systemic racism and police brutality. Many fintechs rallied for social justice on Twitter, but their offline actions were a mixed bag. Varo Money, meanwhile, raised a $241 million Series D and inched closer to becoming a bank, which it hopes to accomplish by the summer. […].

Fintech 64

Fintech System Customer Experience Innovation Strategies 64

BankInovation

MAY 29, 2020

Green Dot’s banking-as-a-service business made headlines this week, including expanded products for both Walmart and Remitly customers. The company, which has long made money from prepaid reloadable cards, is finding new ways to connect with consumers through its platform business.

Fraud 64

Fraud Resources Cards Company 64

BankInovation

MAY 15, 2020

Banks continue to launch new initiatives during the pandemic. KeyBank is partnering with Itron to move into “smart city” financing to upgrade cities’ utilities infrastructures.

Customer Experience 64

Customer Experience Innovation Strategies Video Capital 64

BankInovation

JULY 21, 2020

Radius Bank reaches a national customer base through its digital channels and powers banking services for fintechs like Brex and NorthOne. It’s a business plan the former community bank, which was founded in 1987, spent years developing and continues to improve today. “As As far back as 2013-2014, in that time frame, we did a couple […].

Community Bank 59

Community Bank Community National Fintech 59

BankInovation

JULY 24, 2020

Banks may be losing their edge when it comes to CX, at least according to a new report from Sitel Group.

US 69

US Groups Meeting Retail 69

William Mills

SEPTEMBER 7, 2016

Stay tuned for our video recap of Finovate Fall Day 2 later today! End of Day 1, check back later today for our video recap of Finovate Fall 2016! Data and Analytics are a profit center rather than something that just needs to be managed. 03:54 pm That’s a wrap folks! Turning Data into Insight and further into Action.

Mobile 40

Mobile Cards Fraud Data 40