Remove banker-to-banker-sign-up
article thumbnail

Best Banking Books To Create The Modern Banker

South State Correspondent

Since many bankers likely have a self-improvement goal in their New Year’s resolutions, we wanted to put out our recommendations right from the start. To do this, we teamed up with Jack Hubbard, Managing Partner of the Modern Banker , to bring you our collective favorites. Heart Spoken , by Elizabeth Cottrell.

article thumbnail

The Current Banking Crisis – 10 Not So Apparent Lessons

South State Correspondent

This article highlights ten not-so-evident lessons of the banking crisis that every banker must consider going forward. While interest rate risk caused the most significant impact on value, several other factors contributed to the terminality of each bank that was closed. SVB’s 43% LTD used to be talked about with reverence.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

AutoGPT Will Change Your Bank

South State Correspondent

Just when you were getting your bank’s head around how you will operationalize ChatGPT (our breakdown HERE ), AutoGPT, an application built on top of ChatGPT, gets released and takes the technology to a new level. Tell it to text your customers as one of its goals, and it will sign up for a messaging app and send out a text.

article thumbnail

Growth Loops – The New Way To Grow Bank Product Sales

South State Correspondent

As a result, bankers love the idea of a sales funnel – put enough prospects at the top of the funnel, and a certain number of customers will fall out the bottom. Here is a fun exercise – Ask a bank product team, “How do you grow customers?” Most banks think in terms of linear growth. Add more resources, and you get more customers.

article thumbnail

The Customer Experience: 14 Ways To Better Understand Your Bank Customer

South State Correspondent

Bankers often think from the bank’s perspective or from the regulator’s perspective. Below are 14 ways to force bankers to understand customer needs better and help banks do a better job at strategic planning prioritization. The customer experience is horrible for many bank processes. Informally Talk to Your Customer.

article thumbnail

The Customer Experience: 14 Ways To Better Understand Your Bank Customer

South State Correspondent

Bankers often think from the bank’s perspective or from the regulator’s perspective. Below are 14 ways to force bankers to understand customer needs better and help banks do a better job at strategic planning prioritization. The customer experience is horrible for many bank processes. Informally Talk to Your Customer.

article thumbnail

The Customer Problem Resolution Secret

South State Correspondent

Ask almost any community banker, and they will tell you their value proposition around their bank revolves around service. They are local, they are close to the customer, and they have limited bureaucracy are all factors that get brought up as to why the bank can deliver on its promise. The Need To Improve Customer Problem Resolution.