2017

FinTech and the world of investment banking

Chris Skinner

Some people talk about FinTech disruption and how payments and banking is being attacked and unbundled by start-ups, but we often look at banking too simplistically.

Blockchain VC Fund Gets First Investors For New Ethereum-based ICO

Bank Innovation

The world’s first venture capital fund raised with digital coin offering has gained its first round of investors, including executives from Bloq and Civic.

Transforming customer engagement with cognitive virtual agents

Insights on Business

The average consumer interacts with customer service 65 times in a year. That adds up to more than 270 billion service calls made on an annual basis. Multiply that by an average cost of about $1.00 a call, and you’ve got very big problem for global businesses.

Why bank branches—and human contact—are not going away any time soon

Accenture

For years, we’ve heard people proclaiming the demise of the bricks-and-mortar bank branch, supposedly swept away by customers’ mass-migration to online and—increasingly—mobile alternatives.

Giving Back Has ROI, Too

Credit Union Geek

Originally published on CUInsight.com Does your credit union give back? That’s a silly question. But does your community support program intricately tie in with member engagement? A friend of mine used to work for the local chapter of the American Heart Association.

Passport, the technology business for city transit systems, raises $43 million

PYMNTS

Passport, company that’s managing much of the technical aspects of how people pay to use public transportation resources in cities like London, Miami and Los Angeles, has just raised $43 million.

Internet of Things: Why Banking and Payments Professionals Should Care

Celent Banking

There is little doubt that Internet of Things (IoT) is transforming many industries, from manufacturing to insurance. Celent's Insurance practice has been at the forefront of IoT research since 2014 and has published many insightful reports.

More Trending

For restaurants, pay-at-table devices are a chance to catch up with EMV

Mobile Payments Today

Pay-at-the-table devices, which generally accept both EMV and contactless payments, could start to appear at restaurants in a big way during the next couple of years

12 reasons why banks don’t innovate

Chris Skinner

I just got back from the ICEEfest in Bucharest, Romania. It’s a fantastic expo organised by Dragos Stanca and his team, and was very enjoyable even with the master of ceremonies, Jeff Leach, taking the mickey out of me.

2017 Innovators to Watch: 44 Executives Shaping the Future of Banking

Bank Innovation

2017 was a tumultuous year, but despite some stops and starts, innovation in finance is only gaining more momentum.

The Top 1000 banks in the world

Chris Skinner

I’ve written a column for The Banker magazine for the last 15 years and, during that time, have collected their special July edition each year. Every July The Banker publishes their analysis of the Top 1000 banks in the world.

Metro 273

Sofi, Quovo Show Off New Wealth Management API

Bank Innovation

A quick, seamless API for wealth management customer authentication and data aggregation may not fix all of SoFi’s problems, but it certainly helps.

Open banking APIs are open for business

Insights on Business

See how open banking APIs are transforming financial services (and businesses, too!). What is “open banking”? I wasn’t particularly inspired by the Wikipedia definition , so I’ll give you mine.

Bank boards: embrace the beauty of open, API-enabled digital payments

Accenture

There’s a story about a man who took great pride in his perfect lawn. He was traumatized one morning when he awoke to find it ruined by a large crop of dandelions. He tried every method he knew to get. Read more. Everyday Bank Featured digital payments APIs PSD2 open banking

Why Net Neutrality Matters To Credit Unions

Credit Union Geek

You may have read something online about Net Neutrality. Or, your techie friend insisted you submit a comment to the FCC about it. “The fate of the Internet rests on our speaking out!”, ”, or something along those lines.

Online 184

Why savvy investors should focus on Kazakhstan (and other frontier markets)

PYMNTS

If I told you that you could travel back in time, to the end of the nineteenth century, and invest in a country that was recently war-torn, and in great transition, would you do it?

How to Woo a Bank

Celent Banking

When it comes time to choose a business partner, banks will favor those who help them execute their third party risk management (TPRM) responsibilities over those who begrudgingly comply.

How To 186

Are Open APIs the Gateway to New Cores?

Bank Innovation

Open APIs have been advancing steadily across the banking landscape for a number of years, though just how “open” may be a point of conjecture.

Online 270

The importance of building mobile payments with the right POS in mind

Mobile Payments Today

As the mobile wallet ecosystem continues to grow and expand, there are still several barriers to entry in the restaurant industry that are making it difficult to increase consumer adoption and employee execution

Mobile 185

Banks Need to Increase Focus on APIs if They Want to Match Fintechs, Verizon Says

Bank Innovation

EXCLUSIVE— It’s no secret that banks don’t move all that fast when it comes to new innovations, but most are starting to match fintechs at the customer experience level, according to Verizon, which provides software and internet connectivity to much of the industry.

The crazy world of crypto currencies and ICOs

Chris Skinner

I’m boarding a flight yesterday and murfing (mobile surfing). Flicking between Facebook apps, twitter, bank account, BBC news and more. Suddenly I spot a new ICO – Initial Coin Offering – for a new bank.

Top 5 AI-Powered Activites Leading Digital Transformation

Bank Innovation

A majority of enterprises in financial services are undergoing a full-cycle digital transformation, with AI-led projects in the spotlight. That’s according to a study by Infosys released this week.

Study 270

Blazing a path for blockchain in banking

Insights on Business

According to a report from Santander, blockchain technology is poised to save banks $20 billion dollars a year in infrastructure costs by 2022.

Would You Like to Set Google As Your Default Financial Institution?

Bank Innovation

Consumers can now use their Google credentials to make online and mobile payments via a stored credit card. The tech giant unveiled the tool yesterday, during its annual I/O developer conference in Mountain View, Calif.

Google 265

The evolving world of eCommerce payments

Accenture

Since the first eCommerce transaction in 1994, eCommerce has grown rapidly, impacting the way we shop today and leading to the formation of a whole new industry of eCommerce businesses and support services. Global eCommerce reached $1.9 trn in 2016, and is poised to grow at ~19% CAGR up to 2020¹.

Consumers Expect Innovation to Come From Banks, Not Fintechs, Not Even Facebook

Bank Innovation

Despite all the shiny fintechs out there, consumers still expect innovation in financial services to come directly from banks.

2017: The Year Of Digital Disruption For Payments

PYMNTS

A lot can happen in a year. What makes one stand out from another? How shall 2017 go down in the history books? Search Google for “2017: the year of…” and it becomes clear that many have seen this as a year of “death” and “disaster.”

eBook 269

Improving the Banking Customer Relationship: One Simple, Non-Technical Solution

Celent Banking

We’ve seen that banks are focusing intensely on the customer experience, and very often they’re using technology to try to make that happen, whether it’s through predictive analytics, bots, or new branches.

How banks can attain new competitive differentiators and customer value in payments processes

Insights on Business

Today, the pace of change in the payments industry seems to accelerate exponentially, as customers increasingly demand instant, contextualised, and in some instances “zero-touch” payments (think “Uber”).

How to Boost Metabolism: 8 Foods That Can Skyrocket Your Weight Loss

Mobile Payments Today

I’ve got a secret to tell you. Your body has one powerful tool it can use to start burning fat like crazy. That same tool can also make you gain weight and store all those excess fats in all areas of your body. Can you guess what it is? It’s your thyroid. It’s that tiny gland located in your neck, right below the Adam’s apple. It has dozens of different functions and effects, but perhaps the most important one is metabolism regulation. Via webmd. What is metabolism?

How To 177

Next Wave of Fintech: Partnerships with Corporations, Not Just Banks

Bank Innovation

Acquisition costs are (arguably) the main challenge fintech companies face when trying to scale their business. Selling products directly to consumers is costly and antiquated, especially for early-stage startups.

Who owns the customers’ data?

Chris Skinner

Following on from the discussions about identity on Monday, it gets interesting to think about the customers’ data and who owns it, especially in light of the Payment Services Directive 2, PSD2 for short, which comes into force at the start of next year.

Data 256

Millennials Are Ready for the Bank of Amazon

Bank Innovation

Amazon wins, once again, at a game it didn’t even know it was playing. According to a Jan. 11 survey from Accenture, millennial participants would consider parking their money with nontraditional institutions, and they picked winners.

6 Hottest Trends for Banking 2017

Bank Innovation

Change is imminent in banking, and as we begin the new year the only debate seems to be what is going to be driving that change. Over the course of 2017, what is going to transform banking the most? Well, we have some ideas. IOT Voice Commerce/Voice Payments Smart Read More.

Trends 262

6 Hottest Startups From Empire Fintech

Bank Innovation

What’s hot in fintech? Regtech, insurtech, real estate, robos — all of those (and more) have enjoyed the fintech spotlight recently, with impressive startups on the leaderboard.

This way to predictive mortgages: Three digital tools banks can use in the battle to acquire customers

Accenture

Steve Jobs once said, “Your customers dream of a happier and better life. Don’t move products. Instead, enrich lives.” Considering the degree to which Apple’s products are ingrained in people’s day-to-day lives, they’ve stuck well to Jobs’ guidance.

Tools 191

7 Startups to Watch: Payments, Savings, Blockchain, and More

Bank Innovation

Knowing which startups to keep an eye on in fintech can be a full time job (for some, it is actually a full-time job), especially as more and more of them launch, get funding, and partner up with banks.