2017

FinTech and the world of investment banking

Chris Skinner

Some people talk about FinTech disruption and how payments and banking is being attacked and unbundled by start-ups, but we often look at banking too simplistically.

Blockchain VC Fund Gets First Investors For New Ethereum-based ICO

Bank Innovation

The world’s first venture capital fund raised with digital coin offering has gained its first round of investors, including executives from Bloq and Civic.

Transforming customer engagement with cognitive virtual agents

Insights on Business

The average consumer interacts with customer service 65 times in a year. That adds up to more than 270 billion service calls made on an annual basis. Multiply that by an average cost of about $1.00 a call, and you’ve got very big problem for global businesses.

Giving Back Has ROI, Too

Credit Union Geek

Originally published on CUInsight.com Does your credit union give back? That’s a silly question. But does your community support program intricately tie in with member engagement? A friend of mine used to work for the local chapter of the American Heart Association.

Passport, the technology business for city transit systems, raises $43 million

PYMNTS

Passport, company that’s managing much of the technical aspects of how people pay to use public transportation resources in cities like London, Miami and Los Angeles, has just raised $43 million.

Internet of Things: Why Banking and Payments Professionals Should Care

Celent Banking

There is little doubt that Internet of Things (IoT) is transforming many industries, from manufacturing to insurance. Celent's Insurance practice has been at the forefront of IoT research since 2014 and has published many insightful reports.

Why bank branches—and human contact—are not going away any time soon

Accenture

For years, we’ve heard people proclaiming the demise of the bricks-and-mortar bank branch, supposedly swept away by customers’ mass-migration to online and—increasingly—mobile alternatives.

More Trending

The importance of building mobile payments with the right POS in mind

Mobile Payments Today

As the mobile wallet ecosystem continues to grow and expand, there are still several barriers to entry in the restaurant industry that are making it difficult to increase consumer adoption and employee execution

Mobile 189

12 reasons why banks don’t innovate

Chris Skinner

I just got back from the ICEEfest in Bucharest, Romania. It’s a fantastic expo organised by Dragos Stanca and his team, and was very enjoyable even with the master of ceremonies, Jeff Leach, taking the mickey out of me.

The Top 1000 banks in the world

Chris Skinner

I’ve written a column for The Banker magazine for the last 15 years and, during that time, have collected their special July edition each year. Every July The Banker publishes their analysis of the Top 1000 banks in the world.

Metro 327

The crazy world of crypto currencies and ICOs

Chris Skinner

I’m boarding a flight yesterday and murfing (mobile surfing). Flicking between Facebook apps, twitter, bank account, BBC news and more. Suddenly I spot a new ICO – Initial Coin Offering – for a new bank.

2017 Innovators to Watch: 44 Executives Shaping the Future of Banking

Bank Innovation

2017 was a tumultuous year, but despite some stops and starts, innovation in finance is only gaining more momentum.

Open banking APIs are open for business

Insights on Business

See how open banking APIs are transforming financial services (and businesses, too!). What is “open banking”? I wasn’t particularly inspired by the Wikipedia definition , so I’ll give you mine.

Why Net Neutrality Matters To Credit Unions

Credit Union Geek

You may have read something online about Net Neutrality. Or, your techie friend insisted you submit a comment to the FCC about it. “The fate of the Internet rests on our speaking out!”, ”, or something along those lines.

Online 221

Why savvy investors should focus on Kazakhstan (and other frontier markets)

PYMNTS

If I told you that you could travel back in time, to the end of the nineteenth century, and invest in a country that was recently war-torn, and in great transition, would you do it?

How to Woo a Bank

Celent Banking

When it comes time to choose a business partner, banks will favor those who help them execute their third party risk management (TPRM) responsibilities over those who begrudgingly comply.

How To 186

Who owns the customers’ data?

Chris Skinner

Following on from the discussions about identity on Monday, it gets interesting to think about the customers’ data and who owns it, especially in light of the Payment Services Directive 2, PSD2 for short, which comes into force at the start of next year.

Data 305

Why FinTech start-ups think they can beat the banks

Chris Skinner

There’s an old joke about the guy who’s lost driving in the countryside who stops to ask a pedestrian how to get to the city. The pedestrian replies: “oh, if you want to get there, I wouldn’t start from here”, and this is exactly how banks feel today.

For restaurants, pay-at-table devices are a chance to catch up with EMV

Mobile Payments Today

Pay-at-the-table devices, which generally accept both EMV and contactless payments, could start to appear at restaurants in a big way during the next couple of years

The Top FinTech Trends of 2017 … were they?

Chris Skinner

The other forecasting I made at start of year concerned the big FinTech trends of 2017. Again, I thought it might be of interest to revisit them.

Trends 297

Lego bank is here, but it’s not built with Lego

Chris Skinner

A short time ago, I hosted an interesting group for the Nordic Finance Innovation meetings. The meeting gathered several of the leading-edge Banking-as-a-Service (BaaS) companies that have launched in the last few years including Bud, Clearbank, Leveris, Saxo Bank and Solaris.

A world without money

Chris Skinner

I have no academic papers or historical research view on what I’m about to post, although I will find some, but I was reflecting on my discussions of revolutions in humanity. In particular, the second age of humankind, when we invented money as a control mechanism.

US 288

Sofi, Quovo Show Off New Wealth Management API

Bank Innovation

A quick, seamless API for wealth management customer authentication and data aggregation may not fix all of SoFi’s problems, but it certainly helps.

Blazing a path for blockchain in banking

Insights on Business

According to a report from Santander, blockchain technology is poised to save banks $20 billion dollars a year in infrastructure costs by 2022.

Different Credit Unions For Different Members

Credit Union Geek

“Our members are different” might actually be true. However, it’s for different reasons than cited. Most people react similarly to good marketing and smooth user interface design.

Google 209

2017: The Year Of Digital Disruption For Payments

PYMNTS

A lot can happen in a year. What makes one stand out from another? How shall 2017 go down in the history books? Search Google for “2017: the year of…” and it becomes clear that many have seen this as a year of “death” and “disaster.”

eBook 270

Why bankers only see horses and technologists are creating cars

Chris Skinner

I was at a large bank’s wealth management conference recently, where the CEO was being quizzed about various areas including a lot about technology and FinTech.

InsurTech’s big ticket items: machine learning on the blockchain

Chris Skinner

I don’t usually tell people that I’m a qualified expert in insurance as it’s not relevant, but I’m mentioning it today as I just presented at a private insurance event. There are lots of interesting nuances in insurance.

Is Amazon About to Burst Banks?

Chris Skinner

I get press releases all the time and generally ignore them. In fact, I don’t know why they email me, as I never post them on the blog. Uh-oh. I just got one that I’m posting on the blog. Floodgates opening. What will happen when Amazon opens a bank.

How to Boost Metabolism: 8 Foods That Can Skyrocket Your Weight Loss

Mobile Payments Today

I’ve got a secret to tell you. Your body has one powerful tool it can use to start burning fat like crazy. That same tool can also make you gain weight and store all those excess fats in all areas of your body. Can you guess what it is? It’s your thyroid. It’s that tiny gland located in your neck, right below the Adam’s apple. It has dozens of different functions and effects, but perhaps the most important one is metabolism regulation. Via webmd. What is metabolism?

How To 182

The largest payments company in the world that most people have never heard of

Chris Skinner

I blogged a year ago about TechFin, the incumbents’ view of applying technology to existing banking services, versus FinTech which seeks to transform the financial system.

A global currency is coming, whether you like it or not

Chris Skinner

Continuing yesterday’s discussions about a big bank’s conference, I was intrigued at how often the subject of cryptocurrencies and bitcoin came up.

Bankers see faster horses; technologists imagine cars

Chris Skinner

I was chairing a conference on blockchain and distributed ledgers the other day. The audience were a mixture of start-ups and banks, and the speakers were talking about how they viewed the world of distributed ledger developments.

Are Open APIs the Gateway to New Cores?

Bank Innovation

Open APIs have been advancing steadily across the banking landscape for a number of years, though just how “open” may be a point of conjecture.

Online 270

How banks can attain new competitive differentiators and customer value in payments processes

Insights on Business

Today, the pace of change in the payments industry seems to accelerate exponentially, as customers increasingly demand instant, contextualised, and in some instances “zero-touch” payments (think “Uber”).

Five FinTech Themes from 2017

Chris Skinner

Following on from talking around the big ten tech themes last Friday, I thought I would follow up with five FinTech themes for right now. This came out of a keynote speech I gave at Celero’s 9th annual technology conference in Canada last week.

NEW REPORT: As Business Priorities Shift, APIs Go White-Hot

PYMNTS

Are the stars aligning for companies to make API investment a top priority? The April B2B API Tracker™ looks at how companies engaged in cross-border trade are turning to API solutions to reduce the friction that some players encounter when engaged in cross-border trade.

Report 272