2016

Banks are not technology companies (yet)

Chris Skinner

I’ve been illustrating my frustration with incumbent banks for some time, saying that they lack technology leadership. Almost a third of my new book talks about the biggest challenge for banks to respond to Fintech, Big Data, Cloud, Blockchain and all those other issues is to have leadership. Digital transformation is not a project run … Grid Numbers

10 Ways Banking Will Be Different in 2020

Bank Innovation

An obvious statement: The banking world is changing. However, it does give rise to less obvious questions: Just how fast is it changing, and in what ways? For instance, what will the banking world look like in five years? Will there be chatbots in every smartphone and every app? Will Read More. Innovations Mobile Online Social Media Technology Wearables BlockChain Mobile banking online banking state of banking survey wearables

Survey 329
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5 mobile-payment trends to watch in 2017

Mobile Payments Today

Scott Blum, the vice president of Total Merchant Services, gives his take on what he expects from mobile payments in the new year

Trends 310

A Matter of Responsibility

Finer Points

A hallmark of community banking is accountability. Community bankers are held accountable to their customers because they live and work in the same neighborhoods. As locally based institutions with a stake in the prosperity of their communities, community bankers simply can’t afford to take advantage of their customers. So Wells Fargo’s failure to take responsibility […]. Advocacy Community Banks Leadership Regulation Regulatory Relief Too Big to Fail Washington

The Importance of PCI Compliance and Data Ownership When Issuing Payment Cards

This eBook provides a practical explanation of the different PCI compliance approaches that payment card issuers can adopt, as well as the importance of both protecting user PII and gaining ownership and portability of their sensitive data.

Sibos 2016: My five main takeaways for banks

Accenture

Once again, Sibos was the place to be to discover, discuss and understand how disruptive innovations are transforming the financial services landscape. Looking at the opportunities amidst the disruption, this year’s conference also further explored the evolving relationship and collaboration. Read more. Everyday Bank Featured future of payments digital payments Real-Time Payments sibos 2016

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If you want to convince the bank to change, read this blog

Chris Skinner

I was thinking about not sharing this info but hey, as you are good enough to read my blog … here’s the bottom-line on digital disruption (ed: oh no, Chris said the D-word!). There’s a slide that’s been doing the circuit for a while. It comes from Visual Capitalist, and charts the change in the world’s … The post If you want to convince the bank to change, read this blog appeared first on Chris Skinner's blog. Digital Bank Fintech Future Grid Opinion Technology

Where is the bank’s digital vision?

Chris Skinner

It’s intriguing to find more and more banks creating digital heads. I meet them regularly, I’m the digital head of retail banking; I’m the digital head of retail business banking; I’m the digital head of the investment bank; I’m the digital head of our transaction banking business; I’m the digital head of our commercial bank; … The post Where is the bank’s digital vision? appeared first on Chris Skinner's blog. Digital Bank Fintech Future Grid Opinion Technology

What is a bank?

Chris Skinner

I was at a conference the other day when the presenter showed this quote from the Wall Street Journal: The question is so simple it seems silly: What is a bank? Of course you know the answer. A bank pools savings and then allocates that capital. Simple, right? But that’s just the start. In 2016 a … The post What is a bank? appeared first on Chris Skinner's blog. Digital Bank Fintech Grid Uncategorized

APIs is all about trains, ships and standards

Chris Skinner

We had a meeting of the Financial Services Club in Oslo last night, talking about the Payment Services Directive 2 (PSD2) and Open APIs (Application Program Interfaces). It was a fun meeting and covered the in’s and out’s of closed versus open APIs, the implications of allowing Trusted Third Parties (TTPs) access to the bank’s … The post APIs is all about trains, ships and standards appeared first on Chris Skinner's blog. Grid History Payments Regulation Technology ValueWeb

Make Payment Optimization a Part of Your Core Payment Strategy

Everything you need to know about payment optimization – an easy-to-integrate, PCI-compliant solution that enables companies to take control of their PSPs, minimize processing costs, maximize approval rates, and keep control over their payments data.

R3 in bumpy waters

Chris Skinner

An interesting week as R3 goes through restructuring. Santander and Goldman Sachs leave and the Monetary Authority of Singapore, a regulator, join. Interesting. Since R3 arrived on the scene in 2014, it has been a train of technology. The consortium started on September 15, 2015 with 9 financial companies: Barclays, BBVA, Commonwealth Bank of Australia, … The post R3 in bumpy waters appeared first on Chris Skinner's blog. Blockchain Grid

Wouldn’t it be simpler just to launch a new bank?

Chris Skinner

One of the commonest questions I’m asked is whether the bank should just launch another bank, rather than trying to be digital and convert the existing bank. The idea is that the new bank will have no legacy, no constraints, can develop from a clean sheet of paper and be bank’s very own challenger bank. … The post Wouldn’t it be simpler just to launch a new bank? appeared first on Chris Skinner's blog. Digital Bank Fintech Grid

More Banks Working on APIs in 2016, But Bureaucracy Remains a Problem

Bank Innovation

APIs (application programming interfaces) are fast becoming integral to the banking world, but corporate culture has not yet caught up with the technology, according to data from a survey conducted by the Open Bank Project together with Bank Innovation. In 2015, 62% of survey respondents indicated corporate culture and bureaucracy Read More. Compliance Mobile Technology APIs Open Bank Project

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5 trends shaping mobile payments worldwide in 2016

Mobile Payments Today

Michelle Evans, the digital consumer manager for Euromonitor International, shares some findings from the company's latest global research

Trends 299

Reaching Unreachable Candidates

Speaker: Patrick Dempsey and Andrew Erpelding of ZoomInfo

What is ZoomInfo for Recruiters? Find and connect with the right talent to fill roles fast with more data, basic search, advanced search, candidate and company profiles, and export results. Watch this On-Demand Webinar today to see how ZoomInfo for Recruiters can work to get your talented candidates results.

A world turned on its head

Chris Skinner

Back to London after almost a week in Vegas. Amazed I’m still writing. In fact, amazed to be alive as Vegas is one helluva weird old town. As I’m leaving, I’m struck by an observation that has occurred to me before, but hit me big time this week. Europe is boring. America is dull. The … The post A world turned on its head appeared first on Chris Skinner's blog. Grid Opinion

Bankers should not be retailers [Wells Fargo]

Chris Skinner

5,300 Wells Fargo employees have been caught faking customer account openings in order to hit their sales targets. That sounds pretty disgusting doesn’t it, but it’s nothing new. In fact, we here in old America or, as some call it, Britain, have been living with this for half a decade. During the 2000s, leading up … The post Bankers should not be retailers [Wells Fargo] appeared first on Chris Skinner's blog. Grid Opinion Regulation Uncategorized

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Reboot the bank’s boardroom NOW!

Chris Skinner

Bye bye banking job for life Many of the banking folk I meet have been with the bank as man and boy, woman and girl. It’s a job for life. Funnily enough, I’ve never known one of those jobs. I guess it’s because I work in tech, and many of the tech firms I’ve worked … The post Reboot the bank’s boardroom NOW! appeared first on Chris Skinner's blog. Digital Bank Fintech Future Grid Innovation Numbers Opinion Technology Uncategorized ValueWeb

Welcome to Little Britain (and its hard Brexit)

Chris Skinner

In my travels over the past months, whether it’s Asia, America or around Europe, everyone asks me what I think about the Brexit vote. What’s going to happen? What does it mean? So I’m not going to write lots about Brexit, but every now and again it’s worth picking up the tone, especially as the … The post Welcome to Little Britain (and its hard Brexit) appeared first on Chris Skinner's blog. Brexit Grid

Going to Market Smarter in the New Economy

In 2021, as companies continue to move more functions online, employees will take a more virtual -- and flexible -- mindset and lifestyle in parallel to the digitization of businesses. To succeed, you must change the way you conceive and build new products as a digital business. Download the report today to discover more!

InsurTech: changing the world of risk

Chris Skinner

I haven’t blogged about InsurTech much, as this is a banking blog, but having started life in the insurance industry I guess it’s time to shine a light on this corner of the financial world. My first hearing about InsurTech, or InsTech if you prefer, was in a US conference a couple of years ago … The post InsurTech: changing the world of risk appeared first on Chris Skinner's blog. Case Studies Fintech Grid Innovation ValueWeb

Forget GAFA, the real threat is FATBAG

Chris Skinner

I’ve blogged a few times about GAFA – Google, Apple, Facebook, Amazon – as the worrisome Gang of Four. Sure, we can worry about them, but the thing is to stop worrying and do something. Australian banks decide to stop Apple by taking them to court; British banks would rather partner with all of them; … The post Forget GAFA, the real threat is FATBAG appeared first on Chris Skinner's blog. Case Studies Fintech Future Grid Innovation Payments

Think “bank relationship hub,” not contact center

Accenture

“We cannot direct the wind, but we can adjust the sails.” This proverb sums up the challenges facing traditional banks in the digital economy. As digitally native customers change their expectations of what their bank should provide, banks need to. Read more. Everyday Bank Featured Banking customer experience banking contact center banking relationship center

Banks are not dying

Chris Skinner

I was having a nice relaxing Sunday, when alerted to a tweetfest taking place between industry heavyweights Simon Taylor (an ex-banker) and Mariano Belinky (a banker). It all started with: Fintech didn’t disrupt banks but banks are slowly dying. Creating an ever growing opportunity for #fintech — Simon Taylor (@sytaylor) September 18, 2016 @sytaylor low … The post Banks are not dying appeared first on Chris Skinner's blog. Digital Bank Fintech Grid Opinion Technology ValueWeb

The Forrester Wave™: B2B Marketing Data Providers, Q2 2021

In our 24-criterion evaluation of B2B marketing data providers, we identified the 11 most significant vendors — Data Axle, Dun & Bradstreet, Enlyft, Global Database, InsideView, Leadspace, Oracle, SMARTe, Spiceworks Ziff Davis, TechTarget, and ZoomInfo Technologies — and researched, analyzed, and scored them. This report shows how each provider measures up and helps B2B marketing professionals select the right one for their needs.

If the internet giants are the competition, are banks ready to compete?

Chris Skinner

Mid-way through #money2020 and in my fourth back-to-back chat about Fintech and leadership and core systems renewal and machine learning and and and … I am suddenly taken back to my roots. My roots are firmly in data. I guess that’s because I started in technology looking at office automation and workflow, process re-engineering and … The post If the internet giants are the competition, are banks ready to compete? appeared first on Chris Skinner's blog. Digital Bank Future Grid

#SIBOS Geneva 10 Takeaways

Bank Innovation

Coming down from a 4-day conference with 8,000 attendees and wrapping it all up in a blog post is hard, because one has to focus on the signal despite all the noise being so interesting. Last year in Singapore, I had 6 takeaways, having not been to SIBOS for a Read More. Innovations Mobile Newswire Online Fintech Global Tour Sibos

Why mobile social media money transfers are going to be huge

Mobile Payments Today

FIs and payment processors have a major opportunity to collaborate with FinTech pioneers such as Moneymailme to serve the growing market for mobile social media money transfers

The cynical bankers’ trick: show me the money

Chris Skinner

I’ve spent decades preaching transformation and the easiest way to shut me up is ask: Where’s the business case? This is the question normally asked by the mealy-mouthed cynical financial controlling banker in the audience … They want the spreadsheet showing the cost-benefit analysis and return on investment figures. The problem is that, as anyone … The post The cynical bankers’ trick: show me the money appeared first on Chris Skinner's blog. Digital Bank Grid Innovation Opinio

4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data. Read on to learn the four AI hacks sales teams need to improve their performance. Download the eBook today!