Banks: An Eponym of Epic Proportions

Finer Points

When most people want a tissue, they say they need a Kleenex. When you cut your finger, you don’t say you need an adhesive bandage—you need a Band-Aid! When you need to make a photocopy, regardless of the brand of the machine, you make a Xerox copy. Many marketers would consider this a compliment, especially […]. Community Banks Washington

Unbundling, Fidor, and the Model for Approaching Financial Startups

Celent Banking

I´ve recently had multiple conversations with financial institutions about the trend of unbundling financial services by fintech startups. In fact, it’s hard to discuss the future of the industry without touching on it. Articles from Tanay Jaipuria , Tech Crunch , and CBInsights speak openly about inexorable disruption. They all tell a fairly similar story. Unbundled products and services disintermediate financial institutions by improving on traditional offerings. Banks lose that value chain.


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Bank Brands We Admire, How Much To Spend and 5 Steps To Get There

Banker to Banker

It has been said that community banks are not doing enough to differentiate themselves and are not properly segmenting their markets. Furthermore, it has been pointed out that almost all community banks claim to compete on service, but the reality is that most banks do not measure their service delivery, do not reward employees on the service delivered, and are providing about the same level of service as most of their competit

Top cash flow forecasting mistakes


By Bakley Smith, CFA Strong businesses have a solid handle on their financial reality, and the cash flow statement is an excellent, if not the best, measure of a company’s ability to generate cash in excess of cash invested. Over a sufficiently long period of time, all businesses have to generate positive cash flow or they will go out of business. Forecasting the statement of cash flows is a valuable exercise for a business for several reasons.

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Realizing the Benefits of Automated Machine Learning

How are organizations using machine learning and artificial intelligence (AI) to derive business value? Renowned author and professor Tom Davenport explains the rise of automated machine learning, its benefits, and success stories from businesses that are already using it.

White Papers

Bank Innovation

What’s the latest thinking and analysis in banking innovation? Bank Innovation offers these sponsored white papers to give you a peak into what some of the industry’s top experts are thinking about the future and innovations. Top E-Signature Use Cases in Banking Over the past five years, banks have been adopting e-signatures for a variety of […

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15 Minutes With—Les Leskovin

Independent Banker

Photo by Aggie Brooks. Les Leskoven. Senior Vice President and Senior Trust Officer. for the $521 Million-Asset. Community National Bank & Trust of Texas. in Corsicana, Texas. IB: Tell me about Corsicana. Where’s it located? Leskoven: We’re about 45 miles southeast of Dallas. We’re very centrally located on Interstate 45. It’s a town of about 25,000 people. Our county’s about 50,000. We have several large manufacturing facilities and distribution centers, due to its central location.

Top 4 Performance Stats That Will Blow Your Mind


In our line of work , we see a lot of processes and benchmark a lot of data. Here are four statistics that will blow your mind: 75% of time spent with new customers involves computer input versus building relationships through a conversation. More than 50% of banks still originate commercial loans manually. 60% of financial institutions still use a paper-based new accounts process. Over 70% of statements are still being mailed.

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How to Acheive Big, Balanced, and Sustainable Auto Loan Growth

SWBC's LenderHub

Lending is a vital component of your business, and you simply can’t afford to lose valuable loans to competitors. Effective lending strategies combined with a well-trained and engaged staff can and should deliver immediate, significant and sustainable double digit loan portfolio growth across all product lines year after year. Income Generation Sales Management Customer Loyalty Lending

Making the Case for Bill Pay

Strategically Speaking

Author: Danny Payne, DanPayne@jackhenry.com. Before you say anything, I couldn’t think of a better title. The real irony is I have worked in the bill pay world for over 12 years and have seen plenty of growth, change, and true evolution. The better part of my professional career has been spent advising, managing, partnering, or selling bill pay. So why, after 12 years, do I need to make the case for it?

The Best Sales Forecasting Models for Weathering Your Goals

Every sales forecasting model has a different strength and predictability method. It’s recommended to test out which one is best for your team. This way, you’ll be able to further enhance – and optimize – your newly-developed pipeline. Your future sales forecast? Sunny skies (and success) are just ahead!

Why the branch banking controversy will continue

Celent Banking

The branch is dead, long live the branch! Controversy around the wisdom (or not) of investing in the branch channel amidst rapidly growing digital banking adoption is showing no signs of letting up. Consider three articles published in the past week: Bank Innovation covering Associated Bank branch closures to fund digital channel initiatives. BTN coverage of Wells Fargo branch/digital convergence alongside the banks’ steadfast advocacy for maintaining its massive branch presence.

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Community Bankers to Washington: Let’s Work Together To Get the Job Done

Finer Points

Last week’s ICBA Washington Policy Summit showed once again that community bankers are not only willing to go the extra mile—they’re even grateful for the privilege. With nearly 1,000 community bankers and industry advocates in the nation’s capital to advocate positive reform in more than 300 meetings with policymakers, there was a feeling of enthusiasm […]. Advocacy Community Banks Credit Unions Farm Credit System Regulatory Relief Washington Washington Policy Summit

Biometrics: The Next Generation of Corporate Digital Banking Authentication

Celent Banking

Corporate treasury departments initiate and approve millions of dollars in high-value payments on a daily basis. As an example, in May 2015 the average amount of a US Fedwire transfer was $5.7 million. Because of the dollar value of these transactions, banks were early adopters of enhanced authentication for corporate online banking applications.

What We Learned At The ABA Marketing Conference

Banker to Banker

Fresh off the 2015 ABA Marketing and Retail conference in Denver, we have a very long Evernote page of ideas, inspirations, thoughts and tactics. While we will highlight a few of the many banks from the conference that are making a difference in the coming weeks, today we wanted to do a quick recap of some of the trends and overarching lessons in case you were not able to make it.

How to Choose an AI Vendor

This report explores why it is so challenging to choose an AI vendor and what you should consider as you seek a partner in AI.

Business valuation solutions: To build or to buy?


By Brad Spence, Director of Sageworks Valuation Solution. It’s a classic conundrum – to build versus to buy. Make dinner at home versus take-out. While there are certainly people constructing their own coffee table – measuring, cutting, sanding and staining – most will drop a bill or two on a vintage-looking wood piece to prop up our feet after a long day.

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Is the branch the newest digital channel?

Celent Banking

The branch is an important channel is every bank, but the risen of digital raises two questions: what’s its role in with a digital engagement model, and how should banks think about its value? First, consider some of the challenges of the traditional branch for the modern, digital consumer: Branches suffer from lack of talent availability. The best person for the job is not always going to be in the right location at right time.

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Find the speed you need: How the agile bank fast tracks market responsiveness


Speed is critical for retail banks that want to master digital disruption. In the digital banking era, change happens nearly instantaneously. New competitors enter the market quickly. Industry boundaries are redrawn in a flash. Tomorrow’s technologies emerge even before banks. Read more. Everyday Bank Featured Digital Banking agile bank

Analytical and Personable

Independent Banker

Jamey Smith Citizens Bank in Kilgore, Texas. Jamey Smith forges complete partnerships for successful commercial lending. By Judith Sears. As a successful commercial lending specialist for more than 30 years, Jamey Smith, Houston region CEO of Citizens Bank in Kilgore, Texas, has pursued a strategy of getting an in-depth understanding of potential customers and their businesses.

B2B Pocket Playbook: End-to-End Guide to Sales Enablement

Sales enablement is the strategic process of providing sales teams with the content, guidance, and mentorship needed to engage targeted buyers. It’s all about equipping sales professionals with the tools they need to put their best-selling foot forward. And if sales teams want to continuously sell better -- and faster -- their sales enablement process must have a game-winning strategy. It's time for you to start selling smarter - and hitting your sales number - with the best B2B database in the market. Get started today.

Five Things Somebody in the Bank Better Know


“There are only two kinds of people who are really fascinating: people who know absolutely everything and people who know absolutely nothing.” ” — Oscar Wilde. Gonzonians, one of the realities of banking in 2015 is that there’s just a lot more to know than there used to be. Pick a topic: changing consumer behavior, new technology, industry disruptors, new payments players, vendors, products—and on and on.

What Your Financial Institution Can Learn from Cheers

SWBC's LenderHub

Caitlin Regan, "Cheers Bar," CC By 2.0. I vaguely remember hearing the theme song from the 1980s sitcom, "Cheers," as a kid when I would visit my grandparents'' house during the summer. It was always on right before the 10 p.m. news, and even to this day, when I hear the opening score, I see my grandmother''s orange and brown paisley couch and smell the scent of homemade tortillas (a constant and wonderful staple in my grandmother''s kitchen!).


Trading Places Just Might Transform Your Business

Strategically Speaking

Author: Travis Smith, TrSmith@jackhenry.com


Google Entering UK P2P Payments

Celent Banking

Last week Google announced that it will be rolling its email based money transfer system to the UK. The feature was launched about two years ago in the US and allowed those with a Gmail account to hover over a $ sign and add money to an email message like an attachment. It is expected that it would work similarly in the UK, with a $ sign naturally replaced by £. Why now? Why P2P, and not, for example, HCE-based NFC payments, ahead of the expected Apple Pay launch?

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MLOps 101: The Foundation for Your AI Strategy

Machine Learning Operations (MLOps) allows organizations to alleviate many of the issues on the path to AI with ROI by providing a technological backbone for managing the machine learning lifecycle through automation and scalability.

Regulatory Burden Is Capturing Big Headlines

Finer Points

While ICBA continues our full-court press toward advancing community bank regulatory relief all the way through Congress and to the president’s desk, we are also making noticeable headway in raising public awareness of the problem via the national news media. The Washington Times recently ran a special section featuring a series of articles, editorials and […]. Advocacy Community Banks Economy Regulation Regulatory Relief

Guest Blog: Giving Credit Where It’s Due—with Community Bankers

Finer Points

By Terry J. Jorde Congratulations, community bankers! This week we saw once again that our industry’s hard work and determination on behalf of regulatory relief can achieve tangible results in Washington. Following passionate advocacy from ICBA and community bankers, regulators issued a proposed rule to simplify community bank call reports and laid out their plan […]. Advocacy Community Banks Grassroots Regulation Regulatory Relief Washington

Using the Emotion of Banking to Attract Customers

Banker to Banker

Later this month, Secretary of State John Kerry will attempt to bring peace to one of the world’s most dangerous troubled spots – a Washington D.C. Best Buy. There, mobs of discount-fueled shoppers will be viciously climbing over each other attempting to save $25 on the latest Xbox One. Kerry will no doubt realize the futility of the negotiations and head back to the Middle East where people are more reasonable

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Optimizing valuation engagements to aid business development


Bringing in new clients is a top priority for forensic and valuation accountants, with 87 percent calling the task somewhat or extremely important, according to a recent AICPA study. The emphasis on business development is understandable.

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Pressure Points: How to Ensure Your B2B Pipeline Passes Inspection

This eBook highlights best practices for developing a pipeline management process that helps sales leaders and their team C.L.O.S.E (you’ll see what we mean in this eBook) more revenue through data-driven prospecting, stage analysis, and subsequent sales enablement.