Sat.May 12, 2018 - Fri.May 18, 2018

Jumio CTO Paints A Portrait Of ‘IDV Nirvana’

PYMNTS

“On the internet, nobody knows you’re a dog.”. It was the original internet meme, more than two decades before the term “meme” would even be coined.

Three success factors in security operations

Insights on Business

There are five trends that all industries are facing, but I’d argue no industry is feeling them more acutely than financial services: Shareholders increasingly demand higher margins, as customers increasingly expect more personal and convenient experiences.

Retailers and the move toward a mobile, cashierless checkout experience

Mobile Payments Today

Tom Chittenden, vice president and general manager of retail solutions, NCR Corp., writes about how the reinvention happening in retail is pushing more merchants towards the cashierless model

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immersion18: Empowering CUs of Tomorrow, Today

Credit Union Geek

Be sure to read my on-site roundup of conference happenings as a prelude to this article. Additionally, look back to May 10 on my Twitter feed to see live contributions. They have hammocks on the beach?” asked one attendee, as another gleefully nodded. They made it to future sessions, worry not.

NEW REPORT: Millennials Raise Credit Unions’ Innovation Bar

PYMNTS

In a landscape that’s fast evolving to match the needs of tech-savvy customers, credit unions are innovating to compete with larger commercial banks and FinTech firms to attract and retain customers.

More Trending

TRENDING: Prepping Banks For AI’s Pandora’s Box

PYMNTS

From artificial intelligence to blockchain to new mobile app features and offerings, banks and financial institutions are investing more in innovations to give customers a better experience and gain an edge over their competition.

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Big bank thinking and the danger of the technology testing hole

Chris Skinner

Building on Friday’s blog about small bank thinking, there’s another anomaly that occurs with big banks which is their usual response to technology is to test it. The problem with testing technology is that it is just a test. A false implementation. It is not designed for reality and can … The post Big bank thinking and the danger of the technology testing hole appeared first on Chris Skinner's blog. Blockchain Fintech Grid

Intel's drive to redefine the customer experience is all about technology

Mobile Payments Today

Christie Rice, director of the worldwide global digital signage and interactive kiosk segment for the Internet of Things Group at Intel, talks about her company's work with so many of the technologies that enable interactive customer experiences of today — and tomorrow

Banks Need to Take Note of Small Businesses or Lose Valuable Customers

Bank Innovation

Small business loans might be small in dollar amounts, but the SMB customer may be the most profitable customers to a bank. And yet, since the credit crisis, banks have not returned to meet the expanding need for SMB loans.

Freelancer.com And Escrow.com Aim To Ease Gig Workers’ Financial Woes

PYMNTS

In today’s digitally connected global economy, employers don’t need to think local when hiring freelancers – but thinking local still applies when paying the freelancers they employ. Gig workers , whether working for an employer in the same country or across the globe, prefer payments in their local currencies and for funds to be quickly deposited into their bank accounts. Payment frictions are rife in the gig economy, however.

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Suits you sir!

Chris Skinner

It’s very confusing these days. I turned up at a conference recently in a suit and tie and no one, literally no one, was wearing a suit or tie. No one had told me the dress code either, so I grinned and bared it. Then I got to another meeting … The post Suits you sir! appeared first on Chris Skinner's blog. Fintech Grid Humour

PayPal eyes servicing SMBs with $2.2B iZettle acquisition

Mobile Payments Today

PayPal made the largest acquisition in its history Thursday when it announced an agreement to purchase iZettle, commonly referred to as the European Square

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Fintech Unfiltered: Chris Skinner on Ant Financial and the Global Payments Landscape [PODCAST]

Bank Innovation

Over the past few years, mobile payments has become a service that customers expect from their banks, FIs and e-commerce platforms. Most countries have their own idiosyncratic mobile payment platforms. In the US, we have PayPal-run P2P platform Venmo, and the bank-backed Zelle, among many others.

NEW DATA: Why 44 Percent Of Health And Beauty Customers Use Retailers’ Mobile Apps

PYMNTS

For years, pundits and industry experts have been predicting the end of brick-and-mortar business. But those rumors of demise may have been greatly exaggerated, with merchants like French-import Sephora expanding their network of physical locations in recent years.

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What is the preference: human or digital relationships?

Chris Skinner

I’ve often been hired to run a workshop or presentation at a bank’s boardroom meeting. Usually, I’m hired by the frustrated digital guy who wants to convince the rest of the leadership team that it’s important. They don’t get digital, he or she will tell me, so you must make … The post What is the preference: human or digital relationships? appeared first on Chris Skinner's blog. Digital Bank Fintech Grid Opinion

Real-time Payments and How to Secure Them

Mobile Payments Today

In today’s digital, on-demand world, we have instant access to information, products and services. Digitization and digitalization has driven this change, and we are now accustomed to almost instant payments via cards, web services and apps

Are Humans the Weak Link in Bank Security, or Is It Outdated Technology?

Bank Innovation

The most vulnerable aspect of a bank's security is the people -- employees and customers -- or so the story goes. But four security experts came together to discuss the issue and opinions differed. For example, can you still call humans the weak link when banks fail to use the best technology?

The Chatbot Revolution: When, Not If

PYMNTS

Sometime around the year 2000, small business (SMB) owners woke up one day and realized they needed a website. The case for SMBs having their own websites is so clear as to be moot today, but that wasn’t the case in the early days of the World Wide Web. Businesses could be forgiven for failing to see the value of staking a claim on their corner of the web. Obviously, that has changed in the past two decades.

Hadoop Evolved: How Industries Are Being Transformed By Big Data

Dataconomy

A 50-year-old man runs on the treadmill and receives an alert on his Apple Watch. The message tells him to get off immediately because his pulse is abnormally high, which puts him at risk of a heart attack. Such a scenario is not far off thanks to Pontem, a platform.

Securing Real-time Payments with Payment Account Tokenization

Mobile Payments Today

Real-time payments (RTP) have been proliferating globally since 1973, increasingly driven by the need for payments clearing to keep pace with today’s on-demand digital world

How Fifth Third Is Preparing for Gen Z

Bank Innovation

Financial services are taking on the task of innovating for Generation Z, usually classified as young people from ages 2 to 19. The prime age for marketers and financiers is 11-to-16-years old as they learn about establishing credit and working with banks.

TRENDING: Chipotle’s CIO On A Decade Of Mobile Order-Ahead

PYMNTS

Rarely are the first ideas the brightest. Thomas Edison, for one, claimed to have found 10,000 ways not to make a lightbulb before ultimately producing a bulb viable for use. Getting a product right, after all, takes extensive testing and revising.

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Why investment banks have the digital edge

Chris Skinner

For some years, I’ve been heavily involved in high frequency trading and quantitative trading, areas that are highly automated and pretty complex. I don’t blog about it much here, as it’s not appealing to the everyday person. It involves too much dialogue explaining acronyms used in investment markets and acronyms … The post Why investment banks have the digital edge appeared first on Chris Skinner's blog. Digital Bank Grid Innovation Technology

Payment Analytics As-a-Service

Mobile Payments Today

Data analytics is a top investment priority for banks

Chime Crosses 1 Million Users Thanks to Referral Program

Bank Innovation

Neobanks, better established across the Atlantic in Europe, are starting to grow up in the U.S. as well. challenger bank Chime is growing by 100,000 accounts per month, according to CEO Chris Britt.

Amazon Go To Expand To San Francisco And Chicago

PYMNTS

The Amazon Go store is getting ready to expand into San Francisco and Chicago. The first cashierless Amazon Go store opened in January in Seattle after being in development for five years. It’s located on the ground floor of the eCommerce giant’s new headquarters. Customers are able to choose from pre-made salads, sandwiches, snacks and meals, as wells as beer, wine and other beverages. Shelves are also stocked with produce, meat and Amazon meal kits.

It will be all right

Chris Skinner

I don’t know how generations think. I only know how my generation thinks, and they call my generation baby boomers. It’s a massive net that catches me, even though I feel like I’m Generation X – a punk and new romancer – but hey, marketing people need their categories. We … The post It will be all right appeared first on Chris Skinner's blog. Future Grid

Instant Payments is the New Norm for Digital Transaction

Mobile Payments Today

The implementation of instant payment schemes varies across the globe

10 Years Later, Simple CEO Josh Reich Steps Down

Bank Innovation

Josh Reich, CEO of the digital bank Simple, announced yesterday that he was stepping down from his role after 10 years. Simple was started (as BankSimple) one year into the credit crisis as an alternative to the big banks.

Auto Loan Delinquency Rate Reaches High of 5.8 Percent

PYMNTS

Borrowers in the U.S. are defaulting on subprime auto loans at a higher rate than during the financial crisis in 2008. Data from Fitch Ratings shows that the delinquency rate for subprime auto loans more than 60 days past due reached the highest since 1996 at 5.8 percent. The default rate during the 2008 financial crisis was around 5 percent.

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Things worth reading: 15th May 2018

Chris Skinner

Things we’re reading today include … Singapore’s Biggest Bank Takes on China Giants in Fintech Battle Banks are already bumping up against the limits of AI in lending decisions Santander Will Roll Out New Online Bank In UK Inside Shanghai’s robot bank: China opens world’s first human-free branch Eurozone economic … The post Things worth reading: 15th May 2018 appeared first on Chris Skinner's blog. Reading

TNS and Bluefin PCI Validated Point-to-Point Encryption | P2PE | Don't let a Data Breach Derail Your Business

Mobile Payments Today

Don't let a data breach derail your business. Bluefin's PCI-validated P2PE solutions encrypt cardholder data at the point of interaction and are available to all merchants and processors utilizing the TNS network

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Wells Fargo Revamps Mobile Experience in Attempt to Build Customer Trust

Bank Innovation

Wells Fargo is hoping its new digital and mobile features will help better establish trust between the bank and its customers, one of the top goals of the bank after it was rocked by a series of breaches and scandals last year.

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Building A Bridge To The Next Generation Of Commerce

PYMNTS

Millennial is now a generational definition that encompasses both those just leaving their parents’ home and entering college, and those paying a mortgage on their house and worrying about paying for their kids’ college.