Thu.Mar 25, 2021

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10 Takeaways From Our “Transforming Debt Collections and Recovery Functions” Podcast

Perficient

Scott Albahary, Perficient’s financial services chief strategist, and I recently spoke with the Western Bankers Association about using empathy and personalization strategies to improve debt collection and recoveries. If you get a chance, listen to the short episode. But, if you can’t, here are the key points Scott and I make: Banks responded generously to support their customers’ debt hardship needs through the pandemic, but programs are ending.

Tools 493
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Digital fraud focuses on younger consumers

Payments Source

The abrupt shutdown of retail a year ago led to a rise of digital shopping — and fraud. And the most tech-savvy consumers may be the most vulnerable, according to TransUnion data. ]].

Fraud 148
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Why embedded finance is this year’s most important banking trend

Banking Exchange

Embedded finance isn’t only going to change the way people bank. It’s going to create new opportunities for bank leaders to join in the transformation Payments Technology Lines of Business Financial Trends Feature Feature3 Fintech.

Trends 117
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To cut volatility, European cryptocurrency pegs its value to U.S. dollar

Payments Source

Wallex hopes its EURST stablecoin will be transparent and familiar enough to appeal to mainstream payment companies. ]].

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Elevating Accounting Practices: The Power of Outsourcing and Automation in the Digital Age

Speaker: Nancy Wu, Head of Sales and Customer Success at SkyStem

Join us for an enlightening webinar as we delve into the transformative realm of modern accounting practices. In today's digital age, the convergence of outsourcing and automation has revolutionized how businesses manage their financial operations. In this webinar we will explore the synergistic potential of these two strategies to streamline processes, enhance accuracy, save cost and drive strategic decision-making.

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Contra Accounts 101

Jack Henry

No, this has nothing to do with the Iran-Contra affair. Now that I have thoroughly dated myself, let’s get into contra accounts. What is a contra, and what do I need to know? I’m glad you asked.

Lending 103

More Trending

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Fixed income traders lean on automation

Bobsguide

The average daily volume for fixed income electronic trading reached a new record of $10.6bn in January surpassing the previously set record of $10.3bn in May last year, according to a report by Greenwich Associates, as trading houses rely increasingly on automation. “A big impact is the.

Report 97
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Paysafe, Coinbase expand Skrill wallet crypto options in U.S.

Payments Source

Paysafe is adding cryptocurrency options to its Skrill digital wallet in the U.S. through a partnership with Coinbase that will allow users in most states to buy and sell multiple cryptocurrencies. ]].

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5 Mistakes That Are Killing Your Customer Surveys

SWBC's LenderHub

Chances are, you’re already using surveys to track your financial institution's performance or to analyze your market, but are you really getting the most out of them?

Survey 88
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Digital bank Greenwood raises $40M from banking, payments giants

Payments Source

Truist Financial's venture capital division led the Series A funding round for Greenwood, a platform aimed at Black and Latino customers. Other investors include Bank of America, Citigroup, Mastercard and Visa. ]].

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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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The rise of low-code automation and the citizen developer

BankInovation

Microsoft predicts there will be more than 500 million apps created in the next decade, thanks to no-code development solutions. “Citizen developers will be able to drag and drop stuff and build no-code databases,” Salah Khawaja, managing director of automation and global risk at Bank of America Merrill Lynch, told audiences at the AI Business […].

America 98
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PPRO gains investment from JPMorgan Chase in new $90 million round

Payments Source

Fresh off the heels of a $180 million fundraiser in January, Citi Ventures-backed PPRO raised an additional $90 million in new investments in its latest equity round. ]].

Fintech 101
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The mounting costs of protracted mortgage forbearance

American Banker

The FHFA’s forbearance extension to September is forcing nonbank servicers to buy out more delinquent loans. It's also upended loss estimates for investors and made racial and income disparities in the mortgage market worse. ]].

Marketing 101
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Episode Six brings its payments technology to health care

Payments Source

Payment processing and banking infrastructure provider Episode Six is expanding into the U.S. health care market through a partnership with Nomi Health, which emphasizes a digital-first approach to patient payments. ]].

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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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COVID Makes the Case for Smarter Capital Measures

ABA Community Banking

Banks have been a source of strength for the economy during the pandemic. A year into the crisis, the blunt instrument of leverage ratios is about to make it harder for banks of all sizes to support the recovery. The post COVID Makes the Case for Smarter Capital Measures appeared first on ABA Banking Journal.

Capital 92
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Spending on regulation technology will exceed $130B by 2025

BankInovation

The pandemic shift to digital onboarding that increasingly uses intelligent automation will provide banks with cost savings of over $460 million over five years, and improve customer experience. According to a study released Monday by Juniper Research, spending on regulation technology is likely to exceed $130 billion by 2025, up from $30 billion in 2020. […].

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E-commerce payment hierarchies still exist. But they change fast.

Payments Source

The pandemic changed consumer priorities quickly--and payment companies need to keep up since the trend is likely permanent, says Signifyd's Indy Guha. ]].

Payments 116
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Achieva Credit Union surpasses $2 billion-asset mark

American Banker

The Dunedin, Fla.-based institution reported an 18.8% surge in assets last year, along with substantial growth in commercial lending, thanks in part to the Paycheck Protection Program. ]].

Lending 92
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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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Santander to close 111 UK branches, affecting 5,000 jobs

TheGuardian

Bank says staff will be offered new arrangements, including working from home Santander is to close 111 branches across the UK affecting around 5,000 staff, as the coronavirus pandemic pushed more customers to embrace digital banking for most of their banking needs. The bank said that affected staff will be offered new working arrangements that will combine working from home with “access to local collaboration spaces”.

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Big banks are scaling back fossil fuel lending, but for how long?

American Banker

The Rainforest Action Network says the 2020 decline stemmed more from weak energy demand during the pandemic than banks’ pledge to reduce financing to firms that contribute to climate change. ]].

Lending 76
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This week’s podcast: A discussion of the legal challenge to the CFPB’s Taskforce on Federal Consumer Financial Law with special guest Ira Rheingold, Executive Director of the National Association of Consumer Advocates (NACA)

CFPB Monitor

NACA is one of the plaintiffs in the Massachusetts lawsuit challenging the CFPB’s creation of its Taskforce on Federal Consumer Financial Law. Mr. Rheingold discusses the legal basis for the lawsuit, NACA’s views on how the CFPB should approach modernization of federal consumer financial laws, and NACA’s support for federal legislation or new CFPB rulemaking restricting mandatory arbitration.

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Maine credit unions call off merger

American Banker

A planned combination of Maine State Credit Union in Augusta and Midcoast Federal Credit Union in Freeport has been nixed despite receiving approval from regulators. ]].

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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.

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Ripple whitepaper recommends cryptocurrency XRP as CBDC intermediary

The Paypers

Payment protocol Ripple has released a whitepaper document stating that the cryptocurrency XRP could act as an intermediary to connect different central bank digital currencies (CBDCs).

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The LIBOR phase-out and what it means for you

PopularBank

LIBOR , or the London Interbank Offered Rate , is a benchmark index rate used by banks to set interest rates for variable- and adjustable-rate loans, among other financial products. A LIBOR phase-out for one-week and two-month U.S. dollar (USD) LIBOR rates is expected by the end of 2021, with a complete phase-out to be undertaken by June 2023. How is LIBOR calculated?

Lending 59
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Sustainable Finance by Kenyan Bankers

Bankelele

The Kenya Bankers Association (KBA) launched a report on the progress towards the implementation of sustainable finance in decision-making at Kenyan banks. The KBA houses a Sustainable Finance Working Group that complies mid-level managers at Kenya banks that champions and promotes sustainable finance principles and practices among Kenyan banks. The report shows that 85% of […].

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Congress passes two-month PPP extension

American Banker

Lawmakers approved a bill that will allow the Paycheck Protection Program to remain open until May 31. It was originally set to expire on March 31. ]].

Lending 74
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Top 10 Benefits of Automating Loan Modifications for Commercial Lenders

Get ready for the wave of $1.2 trillion in commercial debt maturing in the next 24 months with GoDocs' ModDocs® platform. Traditional loan modifications are slow, expensive, and prone to errors, which put lenders at risk. But with ModDocs®, you can enjoy an innovative solution that eliminates attorney fees, allows on-the-fly loan modifications, and ensures compliance.