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Personalization in Financial Services Works, but Changes Will Be Required

Perficient

These companies are experimenting aggressively with personalized search experiences, attribute-based contact routing, custom call scripting, and social media text analysis to know when and what to communicate to consumers, predict actions, optimize offers, and identify when they are ready to buy.

Analytics 309
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Fraud prevention and detection: Empowering clients through education

Abrigo

DOWNLOAD Takeaway 1 U.S. Effective fraud risk management includes detection and fraud monitoring that should consider customer or member history and behavior. Clients should also be wary of social media scams. billion was lost to fraud through social media between January 2021 and June 2023.

Fraud 195
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What Quibi’s Flameout Teaches Us about Behavior Change

Perficient

Making matters worse, early versions of Quibi offered no way for users to share content with friends, stymieing growth on social media. That meant it needed viewers to not only discover its brand, download its app, register and begin watching but also to subscribe at either a $5 or $8 monthly payment level.

US 294
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Can Subscription Commerce Revive Floundering Movie Theaters?

PYMNTS

First founded in 2011, MoviePass now operates under the leadership of Mitch Lowe, who co-founded Netflix and previously served as president of Redbox. The first couple days we had system crashes with over 1 million people trying to download the app or hitting the site.”. Giving moviegoing a subscription twist. About the Index.

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Sizzle Fizzle: Last Mile Sizzles, Banks Fizzle And Snapchat Splits The Difference

PYMNTS

But every so often there’s a player that managed to do a little of both at the same time, and this was one of those weeks. Facebook-owned Instagram has managed to grow much more quickly than Snap of late, and some of that strength comes from features it has borrowed from Snap over the last two years. The player: Snap Inc.

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Is The Recreation Market Ready For A Payments Makeover?

PYMNTS

One company that is innovating in the sports and recreation industry is Amilia, an online registration and membership management platform. Nevertheless, while the recreational activities market generates vast sums of revenue, Gauthier said industry organizations can suffer from a leadership vacuum. In the U.S., About the Tracker.

Marketing 115
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How Pokémon Go can help financial institutions connect with customers

NCR

Launched in July 2016, the game shot to the top of the Google Play™ and App Store® charts and, within a month, clocked up 100 million downloads for Android™ devices alone. Suzan Szollar is a Senior Product Manager on the Digital Insight (an NCR company) Labs team.

Google 75