PYMNTS

DECEMBER 15, 2020

Gojek , a Southeast Asian super-app operator, is rolling out a new point-of-sale (POS) device, GoBiz Plus, for all-in-one purposes for micro and small- to medium-sized businesses (SMBs) in Indonesia, according to a report from TechInAsia. The company said its services have aided over 900,000 retailers to access digital operations.

System 169

System Payments Digital Strategies Regional 169

Bank Innovation

JULY 3, 2018

There is a correlation between an FI’s revenues and its digital strategy. A new report from advisory firm EY suggests that the more mature an FI’s digital strategy is, the more revenues it is likely to generate.

Digital Strategies 256

Digital Strategies Strategy Report Operations 256

PYMNTS

JUNE 5, 2017

The plan was disclosed by Chief Operating Officer Andy Maguire, said Reuters. That board is tasked with offering insight and guidance when it comes to HSBC’s digital strategy. The newswire stated that the company seeks to automate anti-money-laundering investigations, taking those tasks from human eyes and hands.

Compliance 117

Compliance Fintech Digital Strategies Strategy 117

PYMNTS

JULY 7, 2020

It also opened the door for a boom of FinTech innovation and a flood of alternative lenders targeting the small- to medium-sized business (SMB) segment. But that’s not to say that these FinTechs have a certain path ahead. The More Things Change. The saying goes, “The more things change, the more they stay the same.”

Lending 171

Lending Industry Fintech UX 171

Bank Innovation

JUNE 18, 2018

PREMIUM - The mobile app is at the top of most banks’ digital strategy. This is especially true for José “Pepe” Olalla, head of business development at BBVA Compass, the U.S. subsidiary of the Spanish bank BBVA S.A. At BBVA Compass all innovation initiatives fall under Olalla’s business development department.

Mobile 268

Mobile Digital Strategies Innovation Strategy 268

BankInovation

MARCH 15, 2022

Citi Commercial Bank, which operates under the umbrella of the $2.3 trillion CitiGroup, plans to expand digital capabilities for its international commercial banking, Mark Sugden, Citi Commercial Bank global head of digital client experience, told Bank Automation News.

Digital Banking 98

Digital Banking Fintech Operations Marketing 98

PYMNTS

JANUARY 11, 2021

While the trend of corporate treasurers seeking ways to enhance the global visibility of bank accounts and payment flows was clearly there well before the pandemic, said Georgakopoulos, what changed was a sense of urgency from clients to move to a digital environment with a renewed focus on guiding their organizations through the volatility.

Payments 198

Payments Strategy Fintech Tools 198

Bank Innovation

NOVEMBER 9, 2017

EXCLUSIVE – After its recent partnership with digital product Innovation Company Stuzo, Bank of America’s merchant services business is laying the foundation for an innovation lab. “It

America 225

America Digital Strategies Innovation Strategy 225

Bank Innovation

OCTOBER 8, 2018

Not even a month has passed since Julie Demarigny, a veteran in digital entertainment industry having served Warner Bros. and Sony Music, has joined West Coast focused Union Bank as its head of digital banking.

Digital Banking 186

Digital Banking Innovation Digital Strategies Strategy 186

PYMNTS

SEPTEMBER 3, 2019

. “I am very excited to unveil our new brand, which captures our ambition and capability as both FinTech and travel tech specialists. This allows data-driven optimization of every transaction, which leads in turn to higher conversion rates, faster speed to market and ultimately stronger digital revenue growth for travel merchants.

Mobile 129

Mobile Payments Branding User Experience 129

PYMNTS

AUGUST 15, 2019

According to Kocher, bank-FinTech collaboration is key to addressing that gap, particularly in Asia. The push from corporates is also driving adoption of various FinTechs.”. Asia is a bright spot for bank-FinTech collaboration, particularly in the area of trade finance.

Marketing 108

Marketing Regional Fintech Capital 108

Insights on Business

SEPTEMBER 6, 2017

Not only are financial institutions being squeezed by growing costs and continued margin pressure, agile FinTechs are driving an imperative for hybrid cloud banks to become more open and agile in order to offer more compelling services to clients. Improved operational efficiency. Cloud is how they are getting there.

Fintech 146

Fintech Innovation Digital Strategies Strategy 146

Insights on Business

MAY 12, 2017

From pressures around data security, a constantly evolving regulatory environment, and disruptive new players (fintechs)—all amplified by cost pressures and diminishing margins—it’s clear that business models need to quickly adapt. We’ve been long saying that financial services firms today are undergoing a radical transformation.

Customer Experience 154

Customer Experience Fintech Analytics New York 154

PYMNTS

NOVEMBER 12, 2019

Innovation in the accounts payable (AP) space continues to expand, with FinTechs looking to capture their piece of a growing market driven by businesses’ desire to digitize their operations. billion valuation.

Innovation 124

Innovation Digital Strategies Payments Tools 124

PYMNTS

DECEMBER 6, 2019

We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. UK Digital Bank Monzo Taps Visa Exec as US CEO. Monzo , London’s digital unicorn, has appointed TS Anil to head U.S. operations. Top News . Curing the $2.4T

Millennials 101

Millennials Colorado Google Leadership 101

Gonzobanker

MAY 31, 2019

article , former Small Business Administration administrator Karen Mills said community banks with strong small business customer bases that don’t find new ways to serve them digitally are going to face a “reckoning.” Ready to compete against big banks, fintechs and non-bank lenders? In a recent American Banker. Taking Stock.

Lending 136

Lending Community Bank Community Data 136

PYMNTS

MAY 27, 2020

Among the numerous ways small businesses have been affected by the global pandemic, the sudden race to launch online operations has been among the most profound — and may ultimately be among the most long-lasting changes to the SMB community. ” A Digitization Strategy.

Online 179

Online Payments User Experience How To 179

Gonzobanker

SEPTEMBER 4, 2018

In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center. Long-neglected contact center operations are finally getting attention from the C-suite.

Technology 117

Technology Resources Fraud Strategy 117

NCR

MAY 4, 2018

For every financial services provider operating today, digital technologies and channels are a key part of the mission to deliver the highest possible standard of customer experience. As highlighted in the KPMG research, there are some big obstacles to universal digital transformation, so what should FIs do to overcome them?

Customer Experience 74

Customer Experience Digital Strategies Leadership Technology 74

Independent Banker

NOVEMBER 25, 2015

The role of Alex Jimenez, senior vice president and director of digital and payments innovation at the $7.2 has evolved over the years from operations oversight to overseeing operations and innovation. We had just begun to really start talking about the digital space then,” he recalls.

Innovation 70

Innovation Community Bank social media Community 70

PYMNTS

DECEMBER 30, 2020

The ongoing pandemic has forced credit unions to pivot toward digital processes as members and businesses alike tackle more of their banking-related activities remotely. Addressing Digital Adoption Challenges. Credit unions have experienced some growing pains during their digital transitions, however.

Trends 137

Trends Innovation Study Technology 137

Cisco

MAY 5, 2021

Technology-fueled disruptors continue to threaten traditional financial businesses with the rise of fintech, challenger banks, and digital-only financial services. Operational bottlenecks that slow down the ability to change (agile methodologies are now all the rage). Futureproof your CX strategy.

Customer Experience 129

Customer Experience Branding Tools Strategy 129

PYMNTS

JUNE 11, 2018

But in an environment in which compliance pressures are rising, profits are declining and competition from FinTechs continues to build, the way in which corporate banks manage their data can mean sink or swim. Unlocking this data is critical to their digital transformation and competitive vigor.”

Data 100

Data Management Analytics Compliance 100

Lex Sokolin

SEPTEMBER 23, 2020

The start-up is claiming to be EBITDA-positive, thereby reaching an amount of (basic) profitability that many fintech companies lack. The bank had one of the most interesting private equity and digitization strategies in the US for the middle market in the 2010s. All of those are fractional, digital, and interoperable.

Capital 52

Capital Software Lending Apple 52

CB Insights

JANUARY 6, 2019

From supply chain and inventory improvements to new payment options, these brands are going all in on digital. You can see our list of 30 fintech-focused corporate innovation labs here. The Home Depot also operates a secondary lab out of Austin called BlackLocus. CVS — Digital Innovation Lab. Founded: 2015 .

Innovation 77

Innovation Retail Branding Technology 77

PYMNTS

DECEMBER 15, 2017

And why a payment card at all, when banking services are overwhelmingly shifting to digital , and when the digital-first generation is the product’s prime target? Cozzo and Webster discussed how the prepaid element fits into Mastercard’s digital strategy, and how it answers millennials’ top three priorities.

Millennials 134

Millennials Management Cards Security 134

CB Insights

MAY 15, 2019

As fintech plays a larger role in the financial ecosystem, companies are looking for ways to use tech to solve problems and find new opportunities in the space. DBS leaders expect to see more than 5,000 people actively innovating DBS’ services and operations at DAX each year. Get the entire 43-page PDF. FIS Global — FIS Innovation Lab.

Innovation 78

Innovation blockchain Technology Groups 78

Fintech Labs Insights

DECEMBER 5, 2016

As consumers experience the convenience and security benefits that biometrics bring, enormous pressure is being felt by companies that are still using antiquated passwords as part of their digital strategy. More than 92% of users prefer biometrics over passwords. Finovate: Tell us about your favorite implementation of your technology.

Security 12

Security Mobile Technology Virginia 12