article thumbnail

Office Depot Makes Changes In Leadership Team

PYMNTS

Office Depot has made some key changes in its leadership team, including naming a new chief digital officer. According to Chain Store Age , Kevin Moffitt is now the company’s chief digital officer. Moffitt will report to Steve Calkins, the newly appointed president, business solutions division.

article thumbnail

Walmart Amazon Whole Paycheck Tracker: Logistics Upgrades, New Leadership

PYMNTS

According to CNBC , Amazon has begun talks with OTG’s CIBO Express, a chain of stores most commonly seen in airports, Cineworld’s Regal theaters and sporting event concession stands nationwide. New Leadership Watch: Walmart Names New U.S. Walmart has announced a change of leadership at the top of its U.S. operations.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Who Owns Digital? Ugh, That’s the Problem for Bankers

Gonzobanker

financial institution executives surveyed for What’s Going On In Banking 2022 , 19% of community banks and 10% of credit unions had not launched a digital transformation strategy prior to this year, and another 15% had no plans to do so. What Does a Digital Product Manager Do? Take Ownership of Your Digital Transformation!

article thumbnail

What Did You Expect? Delivering Experiences that Meet Customer Expectations (Part 3 of 3)

Perficient

To avoid a fall, first take stock of your firm’s customer experience and digital maturity. This includes knowing how your peers and senior leadership perceive said maturity. To promote this kind of alignment, we work with leadership teams to define a vision for digital. Perficient: Digital Strategy Experts.

Meeting 309
article thumbnail

Post COVID-19 Customer Experience Imperatives

Perficient

“Without strong CX leadership to champion the company’s initiatives and set cross-departmental goals, CX efforts typically stagnate, devolve, and disintegrate. ” If the answer is not good, then look at leadership as the first step. Your customers have gone through significant personal events in 2020.

article thumbnail

How Digital Payments Could Help Rebuild Notre Dame Cathedral

PYMNTS

A survey conducted late last year found that 75 percent of charities had in their employ “very few digitally skilled people,” and that 77 percent of charities rely on boards and other leadership for guidance about how to navigate the expanding world of digital commerce and payments.

Payments 182
article thumbnail

Discover how your bank can become a change master

Accenture

Our change leaders have a well-defined and well-communicated digital strategy, a clear and compelling vision of the changes that are needed, and greater leadership commitment to making those changes happen. More broadly, change leaders tell us that they have gotten comfortable with the need for rapid, non-stop transformation.

Survey 155