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Digital Banking, With Millennial, Mobile – And Governmental – Tailwinds

PYMNTS

The push toward digital banking seems an inexorable one, with the technology and demographics acting as tailwinds, and where governments have increasingly gotten into the act of promoting digital banks (the pure-play kind) and making forays into bits and bytes, where once paper and face-to-face transactions reigned.

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The Race For Singapore’s Digital Banking Licenses

PYMNTS

In late June, the Monetary Authority of Singapore (MAS) sent a ripple through the global financial services ecosystem with the announcement of its intention to issue five digital bank licenses to eligible applicants. Only two of the licenses will full digital banking licenses, while the other three will be wholesale banking licenses.

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Why getting digital banking right could prove vital in the Gulf

NCR

Like many regions across the globe, the Gulf is currently going through a period of change in the banking industry, which is presenting challenges for local institutions but also creating opportunity. Digital demands. The post Why getting digital banking right could prove vital in the Gulf appeared first on Banking.com.

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The Impact of Mobile Card Apps On FI Customer Retention

PYMNTS

Deposits had already been trending away from community banks and credit unions anyway, but COVID-19 has accelerated that shift. In fact, the majority of 2020’s new accounts have gone to megabanks and digital banks, not to community institutions. Lesher said a few key features comprise a modern, digital-first offering.

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Seeking Banking Balance Between Physical And Digital

PYMNTS

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. Can banks have it both ways? It has also meant working in anticipation of the changing needs of millennial users.

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Credit Unions? Bid To Bridge The Challenger Bank Perception-vs.-Reality Gap

PYMNTS

According to Chambers, part of the would-be interest from CU members may stem from the fact that challenger banks have been blanketing the airwaves — digital and otherwise — with advertising on a large scale. Their marketing budgets are deeper and bigger, and they are national,” said Chambers of these and other digitally-focused firms.

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Creating a Customer-Centric, Digital Financial Institution

Abrigo

To further cultivate an innovative mindset at your institution, your bank or credit union may look to add new talent – younger talent, in particular. I’ve found that attracting younger, millennial talent is almost like attracting clients,” said McBay. Technology, like banking, isn’t “one-size-fits-all.”

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