article thumbnail

The top lending & credit risk blogs of the year

Abrigo

As 2023 winds down, community banks and credit unions have worked hard to attract new customers and members and retain existing ones by streamlining processes and improving the end-user experience. They’ve also focused on managing interest rate risk in a rising rate environment.

Lending 221
article thumbnail

Streamline the User Experience with Mobile Carrier Data

ZootBlog

This norm of using mobile devices to do everything from shopping to banking, mean security and a great user experience need to go hand-in-hand. That is a staggering statistic clearly pointing to a poor user experience. A streamlined user experience that eliminates typing and scrolling is essential.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

A Masterclass in Bank Total Experience In One Graphic

South State Correspondent

Banks that focus on the customer experience have come to learn that it is not the forward-facing customer experience that matters, but the “total experience” that now counts. Total experience is the business strategy for creating superior customer AND employee experience. Build from there.

article thumbnail

It’s a Program, Not a Project: Designing Websites for Accessibility

Perficient

It helps in other crucial areas of your organization, such as search engine optimization (SEO) and legal risk management. An inaccessible website will often prevent these Americans from being able to interact with your site, leading to user frustration, drop-off, and potential revenue loss.

UX 531
article thumbnail

Enterpay Raises Funds To Expand Internationally With B2B Invoicing Solution

PYMNTS

“We are proud to say that some of Finland’s most accomplished companies trust Enterpay to deliver unique, digital payment services to their B2B customers,” Jarkko Anttiroiko, CEO at Enterpay, said in a press release. It should be just as easy for companies to shop online, as it is privately.”. “We billion) European e-commerce market. “In

article thumbnail

How Opening Bank Data Can Transform SMB Lending

PYMNTS

with open banking now more than 2 years old, the financial services industry has discovered that unlocking data can have a significant impact on the satisfaction of SMB borrowers, even facilitating easier bank switching for SMBs in search of a better user experience. In the U.K., ” The U.S.’s ’s Open Banking Path.

Lending 233
article thumbnail

Geolocation Puts A Pin In Anti-Fraud Solutions

PYMNTS

However, Wingert said the fact remains that many financial institutions, merchant acquirers and online stores are missing important risk signals by overlooking a proven approach to fraud and risk management. Where there’s a customer expectation, the institution needs to respond,” Wingert said.

Fraud 270