Customer Experience Operations User Experience UX 
Perficient
MARCH 9, 2021
A functional, seamless user experience is critical for businesses operating in digital spaces. In this case, the site operator may choose a proactive metric measurement approach, such as prompting users to complete a short survey. A site that’s aligned to both your business and user needs is important.
Bank Innovation
APRIL 8, 2019
When it comes to customer experience in banking, sights and sounds matter most. Natural-language-processing technology and design and digital user experience, known as UX, were seen as the top ways to drive improved customer experience, according to a recent poll by Bank Innovation.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
PYMNTS
JANUARY 14, 2020
Lior Cohen, senior director of cloud security products and solutions at cybersecurity firm Fortinet , recently told PYMNTS why the digitization initiatives many payment service providers undergo in the name of better customer experience can exacerbate security risks. Greater Security Without Compromising UX.
Perficient
FEBRUARY 19, 2021
Whether it be a product, graphic, interaction, or even user experience and user interface (UX/UI), we see designs with too much visual information or functionality, leaving users distracted, confused, or even frustrated. We can see examples of this belief across design in all genres. What Does “Simple” Really Mean?
Perficient
JANUARY 25, 2023
2023 has commenced, and rates are climbing, inflation is bubbling, and banking customers are continuing to demand hyper-personalized products and experiences from their institutions. Banks are focused on efficiency initiatives to optimize their operations and lower costs. User experience.
Perficient
OCTOBER 19, 2020
Operational costs associated with PWAs are a fraction of its cost to run and maintain native apps long-term. PWAs are fast and do not request loading new pages for every user interaction. The end-user experience becomes much easier to keep consistent than across a myriad of touchpoint technologies.
Perficient
APRIL 4, 2022
Leveraging technology in a personalized user experience is a critical way we will make this come true. Perficient’s offerings enable insurance companies to innovate and deliver products and services through superior and personalized mobile, online, phone, and in-person experiences.
Expert insights. Personalized for you.
520 
Let's personalize your content