Customer Experience Innovation User Experience UX 
Bank Innovation
APRIL 8, 2019
When it comes to customer experience in banking, sights and sounds matter most. Natural-language-processing technology and design and digital user experience, known as UX, were seen as the top ways to drive improved customer experience, according to a recent poll by Bank Innovation.
PYMNTS
JANUARY 14, 2020
Lior Cohen, senior director of cloud security products and solutions at cybersecurity firm Fortinet , recently told PYMNTS why the digitization initiatives many payment service providers undergo in the name of better customer experience can exacerbate security risks. Greater Security Without Compromising UX.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Bank Innovation
NOVEMBER 11, 2019
The popularity of Amazon Prime and Apple is forcing bankers to rethink user experiences, industry practitioners said at Bank Innovation Build. “Technology is an enabler, but user experience design provides […].
Perficient
SEPTEMBER 21, 2023
If the tools we use for intelligence automation are not built around our customers, we will not be providing a truly personalized user experience. Data-readiness factors may include: Data cleanliness – Do we have a unified view of our customers? It all starts with the data.
Perficient
NOVEMBER 30, 2020
Product innovation teams can have a multitude of ideas or designs for products that will forever change the way their client’s businesses work, as well as how consumers interact with them. Follow these steps to ensure your product innovation team knows what it takes to deliver exactly what the client needs.
The Financial Brand
JANUARY 17, 2021
Hiring creative user experience pros won't help if they don't have the right support and culture. The post Habits That Stifle UX Innovation in Banking (and How to Change Them) appeared first on The Financial Brand. Three actions can help turn things around.
Perficient
OCTOBER 19, 2020
For organizations, unifying all these experiences within a single common skillset allows a dramatic cost reduction compared to the alternative of having desktop, mobile, and native apps running different technologies on different platforms/systems.
Expert insights. Personalized for you.
186 
Let's personalize your content