Customer Experience Innovation Online Texas 
PYMNTS
JANUARY 22, 2019
To capture this spending, grocers are driving innovation through their brick-and-mortar stores with delivery and pickup efforts (among other initiatives). To fill those orders promptly, Walmart announced the prior month that it planned to test robots for online grocery orders. Almost one in 10 — or 7.8
PYMNTS
OCTOBER 16, 2018
In a bid to serve customers through digital channels, quick-service restaurants (QSRs) are rolling out new innovations. In April, Domino’s Pizza announced that Domino’s Hotspots would allow customers to receive deliveries in spaces such as parks, sports fields or beaches.
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PYMNTS
JULY 17, 2018
The credit union (CU) market has long argued that rules intended for larger, more traditional banks have unjustly been applied to their industry, stifling their growth and pace of innovation. That’s why one credit union is working to overhaul its customer experience.
PYMNTS
FEBRUARY 7, 2019
“Kroger continues to redefine the customer experience and provide new ways to shop for, prep and cook meals through exciting brick-and-mortar and digital experiences,” Robert Clark , Kroger’s senior vice president of merchandising, said in a press release.
PYMNTS
OCTOBER 23, 2020
It is thus incumbent upon credit unions to listen to members’ feedback as they work to enhance their mobile and online offerings — or else risk losing them to competitors who provide superior experiences. Despite these hurdles, members’ adoption of mobile apps and other digital tools shows no signs of slowing.
PYMNTS
JUNE 19, 2018
Warehouse clubs may conjure up images of cavernous stores stocked high with merchandise as far as the eye can see, but Walmart ’s Sam’s Club is taking a different approach with a new store in Texas. The new brick-and-mortar location will come chock-full of new retail innovations, but the store won’t carry a plethora of items.
PYMNTS
APRIL 3, 2019
Convenience stores (C-stores), overall, are in an innovation rut. It’s almost as if pay at the pump has become a pit stop for innovating and using IT to their advantage. It’s almost as if pay at the pump has become a pit stop for innovating and using IT to their advantage. When It Comes To C-Store Innovation, Size Matters.
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